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Hi - I don't understand why this the Xero network functionality exists for sending Invoices, unless the actual tax document (invoice) is also sent attached with it. Without it, there's no auditable documentation to support the Bill created in Xero. So not more efficient or time-saving, if anything the opposite, as additional steps are required.

The invoice might as well just be sent by conventional email & uploaded to Xero manually, or via emailing to Bills to create the draft Bill.

I have a number of clients where the VAT treatment for the receiving company is different for the sending company meaning that the figures (net and VAT) need to be altered (VAT disallowed/ partially exempt companies, etc). Therefore you need a record of what it has been changed from and why. A copy of the original invoice is the best way to do this.

Also, given you can manipulate the record once received, has HMRC accepted a Xero network transaction as acceptable proof of the transaction? Or are HMRC going to start disallowing claims when they work this out?

I send everything by email now rather than Xero network.

I feel that "this isn't something we're looking to develop ATM" is an absolutely absurd response to something that is "clearly broken" and can't be used.

What is the point of having Xero to Xero transactions if they don't work?

Hello Team, we have got a reply and this was what it said. So no solution. So we will unlink with the customers and supplies we have links form, considering its a legal requirement to have PDF copies of all of your bills. Seems a bit silly to use this function. Dee

Hi

Thanks for inviting us into your organisation. Hope you've been well.

It’s not currently possible to include attachments when sending bills and invoices via the Xero to Xero Network Key.

I’ve passed your feedback on to our product team for inclusion in their regular reviews.

If you need to send invoices with files attached, we'd recommend emailing them from Xero instead.

However this is a request that's already been raised with us and I've found an idea that's similar to what you’re suggesting in our Xero Product Ideas. This is where our customers can share and support ideas for change.

I’ve included a link to this where you can view and support the current idea or create a new idea to share your thoughts.

Xero Product Ideas: Xero Network - Include PDF of Invoice when sent with Xero Network Key

Kind regards

Nitika

Hello Xero team,

We are receiving invoice form another Xero user via the Xero network, for some reason we are not getting any invoice attachments which means we have to get the supplier to then send us a email with an attached PDF copy so that we can attach the PDF copy of the bill to the invoice created by the Xero network.

This seems kind of redundant and very time consuming for something that is meant to make things quicker and easier.

Can someone please look into this and let us know why we are not receiving the invoices via the Xero network with the PDF copy attached already?

Regards
Muzz IT Tea

So many clients have the Xero to Xero network with their customers but it's not being used to it's potential as the customers want PDF copies of the invoices with the email. I agree that it's important for audit purposes.

Totally agree we need to be able to send the invoices as attachments, along with the stated tax code and account code.

Please allow attachments to be included when sending invoices via the xero to xero network.

Totally agree here, makes no sense when you send an invoice via email you can and the client clicks the Xero link then they get a PDF but when you use the Xero Network Key they don't. That's a bit backwards.

This drives me mad that I can't see a PDF of the invoice. We're moving towards being a paperless office so it is crucial to have the PDF attached to the invoice in Xero.

The client needs the invoice for their records, without it HMRC could disallow the expense. Please prioritise this request.

This would save a lot of admin time. The problem with sending invoices as emails is that XERO requires user to log in each time they open a received invoice even though they may already be logged in. It slows things down a lot adding time and cost to processing. Liam

need to see the invoice for audit. Client may need to print a copy at a later date

Yes this would be great. I need it in the business I am working in. I had to unlink it and go back to just emailing the invoices instead. Would be fantastic if I didn't have to do that.