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Reporting: Customer Payment Performance - payment date and number of days late

Ability to generate a report where users’ can view contact payment activity

Purpose: Users’ can easily see which customer has good and bad credit performance, and manage customer relationships & debt.

283 votes

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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  • Rupal Shah commented  ·   ·  Report

    Xero's capability to run effective credit control is really limited. The reporting is so limited other than the standard Receiveables report.

    You cannot compare payment trends for clients, this is critical when trying to complete customer analysis and look at trends.

  • Steve Shepherd commented  ·   ·  Report

    I would like to see this value influence the "expected payment date" on the receivables detail report if one has not been entered manually on the invoice.

  • Richard Lambert commented  ·   ·  Report

    This seems a basic requirement for any business accounting package, please get this resolved.

  • Karen Browne commented  ·   ·  Report

    This was an invaluable feature in Sage, very disappointed it’s not available in Xero

  • Ashley Fehr commented  ·   ·  Report

    We would really like for this to be built out.

  • Jacqui Dexter commented  ·   ·  Report

    Yes, really need this for one of my clients. The information is already there - frustrating that I can't pull a report or export a list. Pleeeease get this one adopted as soon as possible!

  • Richard Smith commented  ·   ·  Report

    Another vote for this. Debtors days taken per customer.

    This is a fairly basic thing.

    This seems to be something that is required for the larger users of Xero - its disappointing to migrate from Quickbooks that has this whilst Xero does not.

  • Lee-Ann casbard commented  ·   ·  Report

    The reporting you can do on your clients seems to be very limited and restricted. This business critical for efficient management of debtors - why is it taking so long????

  • Leah Downs commented  ·   ·  Report

    Please add this feature. It would be very helpful.

  • Kate Blake commented  ·   ·  Report

    Very important - so frustrating that it's on the contact record but can't be collated anywhere

  • Laura Davey commented  ·   ·  Report

    This is a very important report! Can't believe it hasn't already been done!

  • East Coast Freight commented  ·   ·  Report

    Very useful for analysing how quickly customers pay to decide who is worth keeping from a cash-flow perspective and which customers are not worth carrying. Seeing it in a report will help to make this analysis process quick and easy.

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