Skip to content
← For small businesses

Enter your idea

For small businesses: Contacts & communication

Categories

(thinking…)

Contacts - Send out bulk emails to suppliers and customers

Ability to send bulk emails to both suppliers and customers.

Purpose: Saves more time when businesses need to send emails to all their contacts. Especially when they need to announce specials or price increases.

204 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
submitted  ·  AdminHannah G (Admin, Xero) responded  · 

Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


I know this isn’t the news you’re hoping for, but we want to be transparent so you can make the best choices for your business.

Show previous admin responses (1)

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • tina allen commented  ·   ·  Report

    Currently we can select customers and put them into a group. It would be great if we could create a price list from the items we sell then send to the group via email.
    Thanks

  • Jeremy Watson commented  ·   ·  Report

    We are in the process of implementing credit limits to our new customers and it would be great if I could do this in a bulk email with the credit limit field being a placeholder for us.

  • Marion Gosteli commented  ·   ·  Report

    I agree that this would be an extremely useful facility - especially in terms of updating all contacts to a change which affects all globally i.e. change of address, telephone number, email address etc

  • Chamley Jay commented  ·   ·  Report

    This is very useful feature for all the businesses.

  • Caron Little commented  ·   ·  Report

    Best solution so far is create an Email template to select when sending statements and invoices. This at least covers all with current balances.
    The customers that have no current balance don't appear in the statement list.

  • Helen du Toit commented  ·   ·  Report

    We often send important notices to customers and suppliers.

  • Barbara Gordon commented  ·   ·  Report

    Ditto Zoe Sailsman Asghar - would find this feature very useful.

  • Renuka Kovvuri commented  ·   ·  Report

    We can use this option as a communication tool in finance, marketing and business development areas. I am sure it's well required option for Xero community.

  • Lisa Carver commented  ·   ·  Report

    This would be an incredibly valuable tool to have, even for smaller businesses.

    It would be very useful to provide updates concerning our company structure/staff changes, etc. I'm sure it would be very much appreciated if you were to develop a function such as this.

  • Sabrina Henry commented  ·   ·  Report

    We would like to inform all contacts of a change of address

  • Rhonda Messercola commented  ·   ·  Report

    Another purpose for this request - I want to inform all customer and suppliers of a change in our business structure

  • Chris Bradsworth commented  ·   ·  Report

    I have also changed our business name and wanted to bulk message customers and suppliers, maybe Xero can look at incorporating this as a feature, for now i will copy/paste :)

  • Katy Gameson commented  ·   ·  Report

    Wonderful idea! We have just changed our business name and I am having to copy all my customers one by one

  • Katy Littlewood commented  ·   ·  Report

    I am thinking about doing a newsletter and I think this would be a great feature for me

1 2 4 Next →