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Contacts - Send out bulk emails to suppliers and customers

Ability to send bulk emails to both suppliers and customers.

Purpose: Saves more time when businesses need to send emails to all their contacts. Especially when they need to announce specials or price increases.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi community, I know it's been sometime since our last update and while we still don't have any plans for building a complete email system within Xero we wanted to share news of a new integration very much centered around needs expressed by some customers, here.

Xero have partnered with Constant Contact to provide our customers a free integration to help small businesses streamline accounting and marketing by keeping customer data connected and automating routine tasks.

With Xero + Constant Contact you'll be able to segment and engage your customers using financial and transactional insights, making it easy to deliver targeted marketing campaigns that drive results. You can also improve cash flow by sending automated invoice reminders and payment follow-ups through Constant Contact’s email campaigns, helping you reduce late payments. Xero customers can get 50% off any Constant Contact plan for 6 months. Terms apply.

If this integration doesn't quite fulfill your needs in communicating with your contacts from Xero, there are other app solutions you can explore through our Xero app store.

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  • Monique Bagnall commented  ·   ·  Report

    I would love to see a feature added where just like sending out statements to the contacts database there will be an option to create a 'customized' email to be able to send out to the customer database for the purpose of: change of business details, change in services provided, a thank you for your custom etc....

    This would make for better client relationships and communication.

  • Kathryn Metcalfe commented  ·   ·  Report

    We would like to inform an e-mail group of a change in legislation, so this feature would be extremely useful and if you could also attach a PDF this would be great.

  • Candace Meacham commented  ·   ·  Report

    We have changed our bank details so needing to update this with our contacts so it would be great if we could send an email to all of them at once.

  • tina allen commented  ·   ·  Report

    Currently we can select customers and put them into a group. It would be great if we could create a price list from the items we sell then send to the group via email.
    Thanks

  • Jeremy Watson commented  ·   ·  Report

    We are in the process of implementing credit limits to our new customers and it would be great if I could do this in a bulk email with the credit limit field being a placeholder for us.

  • Marion Gosteli commented  ·   ·  Report

    I agree that this would be an extremely useful facility - especially in terms of updating all contacts to a change which affects all globally i.e. change of address, telephone number, email address etc

  • Chamley Jay commented  ·   ·  Report

    This is very useful feature for all the businesses.

  • Caron Little commented  ·   ·  Report

    Best solution so far is create an Email template to select when sending statements and invoices. This at least covers all with current balances.
    The customers that have no current balance don't appear in the statement list.

  • Helen du Toit commented  ·   ·  Report

    We often send important notices to customers and suppliers.

  • Barbara Gordon commented  ·   ·  Report

    Ditto Zoe Sailsman Asghar - would find this feature very useful.

  • Renuka Kovvuri commented  ·   ·  Report

    We can use this option as a communication tool in finance, marketing and business development areas. I am sure it's well required option for Xero community.

  • Lisa Carver commented  ·   ·  Report

    This would be an incredibly valuable tool to have, even for smaller businesses.

    It would be very useful to provide updates concerning our company structure/staff changes, etc. I'm sure it would be very much appreciated if you were to develop a function such as this.

  • Sabrina Henry commented  ·   ·  Report

    We would like to inform all contacts of a change of address

  • Rhonda Messercola commented  ·   ·  Report

    Another purpose for this request - I want to inform all customer and suppliers of a change in our business structure

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