Remittance Advice - Show all credit notes and invoices
Ability to produce supplier remittances that include all the credit notes against any payment as unallocated.
Purpose: Because some of the credit notes do not relate specifically to an invoice, e.g. marketing aid, retro discounts.
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Clare Grain commented
Come on Xero, why is it all my customers and suppliers can send me remits showing credits unallocated but anyone using Xero cannot? please fix asap!
thank you
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Carla Lee commented
What is even more frustrating is that when a credit is applied to an invoice which then brings that invoice balance to '£0', that invoice is not shown on the remittance either.
It is essential that all activity is shown on the remittance correctly. -
Mark Barry commented
This is standard stuff. Not every credit note can be allocated against an invoice. Why does Xero 'force' you to do this?
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Lorna Lancaster commented
I think it's a major flaw that Xero cannot send a remittance advice which includes supplier credit notes. Sage can do this easily.
I have many trade clients who purchase items and then return specific items and then get a credit note. Xero is way behind Sage here in that you should just be able to select credit notes in the same way you select invoices to 'pay them' and then create a remittance which you can send to the supplier.
You can't even convert a remittance advice to Excel which would make it easier to add the credit notes manually. Instead, I have to prepare an aged creditors report and then manually alter the headings so it shows as a remittance advice.
Please pick this up urgently Xero!!
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Natasha Hamlet commented
The remittance to the supplier does show the credit notes within the remittance under "Additional Invoice Activity" when allocated against invoices but I can only see this happening against invoices where a payment is also allocated against the invoice.
If for example a credit note was issued and this covered a number of invoices but left some outstanding on one invoice - is only the invoice with the outstanding amount shown on the remittance, or are all of those other invoices paid in full by the credit note shown on the remittance?
This would be helpful too.
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Helene Lees commented
I don't understand why this isn't a standard function. This needs implementing ASAP. Causes lots of issues when we have been issued credits and I have to start listing the items on the front of the remittance advice.
I've changed my 'important' answer to Critical as I've asked for this to be looked at when I first started using Xero and I'm not feeling that Xero listen to their end user
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Corina Hobson commented
Please do this. Credit notes are not always allocated to specific invoices. It will be better for the supplier to see when they have been taken against payment.
thank you.
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Amy Taylor commented
We desperately need this as we process a large number of credits with our suppliers as part of our standard business practise and we need to be able to communicate how these are allocated.
Thanks.
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Stacey Smith commented
Agreed...showing it on the check stub makes it clear to the vendor why the payment is short for the invoice listed.
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Michael Anderton commented
Please can we have this. This has been a request that has been going on for years. It is just not practical to assign a credit note to an invoice. Often the invoice might have been paid when then credit note arrives. The xero method is time wasting.
Xero seem to be tinkering with the pretty font end stuff - like changing how quotes looks but the meat and potatoes of accounting seem to be lost.
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Csilla Szigetvari commented
It is essential that we show both invoices and credit notes in the remittance advice to the suppliers.