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  1. 416 votes

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    We appreciate all the feedback received through this idea, everyone. Taking on board all your comments there are two sides of the fence when looking at flagging an invoice as 'in dispute' - Looking at the ability to flag a bill/supplier invoice as 'in dispute', versus the ability to flag a customer invoice as 'in dispute'. It'd be good to get understanding of the interest in each individually so we've started a new idea for bills that you can add your support for. But to give clarity, currently we do not have plans for developing a flag for bills, or sales invoices. For those looking for this feature in sales invoice although not specific to each invoice, you may be able to make use of Credit Limits - Find out more and explore how to set up a limit for your customers through Xero Central. We'll continue to track the…

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    Natasha Hamlet commented  · 

    The problem here is that the requirement is specific to each invoice, and so no creative use of credit limits will replicate the requirement for the ability to flag an invoice in dispute.

    It is not even that one is more important than the other, they are equally as important to ensure that "bills" are not paid for incorrectly and that "invoices" are not continually chased when we know there is an issue.

    It is quite disappointing that you would rather waste your development time redesigning things that work perfectly fine instead of working on things that are basics in other accounting software packages.

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    Natasha Hamlet commented  · 

    This is such an important feature for Bills. We approve the invoice when the item comes in, but want to dispute it if the item is faulty but there is no way of making this bill stand out to avoid being paid.

  2. 63 votes

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    Natasha Hamlet supported this idea  · 
  3. 39 votes

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    Natasha Hamlet supported this idea  · 
  4. 140 votes

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    Natasha Hamlet supported this idea  · 
  5. 143 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

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    Natasha Hamlet commented  · 

    For all items i purchase I leave the purchase price on the product record as 0.00 because the costs fluctuate, then i input with each invoice.

    I wouldnt want the sales prices to be updated across repeating invoices if I raise the price on the product record. Our customers have contracts stating their prices and just because i raise the price for new customers, doesnt mean i want it to be raised on the existing ones.

  6. 307 votes

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    Natasha Hamlet supported this idea  · 
  7. 574 votes

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    Hi community, to continue sharing on our development of einvoicing in the UK - we've now released our first part of this experience. So, if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll just need to enter your businesses VAT. As mentioned in my last update - we're still developing this experience, and coming up will be the ability to choose this option from the online invoice itself. I'll loop back when this is released.

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    Natasha Hamlet commented  · 

    Not sure if this is a new thing, but when you click the link for the invoice, this opens up a browser with the invoice. Where it has the option to save to PDF/CSV it also has an option for Xero. Login, check the organisation name and it will save the document to your draft bills for processing.

  8. 618 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Natasha Hamlet supported this idea  · 
  9. 96 votes

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    Hi Wojciech, if an invoice or bill has already been paid there is no amount left outstanding for the invoice. It sounds like you'd like the ability to easily copy the detail of an invoice to a credit note? I've slightly updated the title of your idea here, for this. 

    If this doesn't quite reflect it'd be great to get more detail of scenarios you'd in which your business receives a credit note for a completely paid invoice or bill. 

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    Natasha Hamlet commented  · 

    Completely agree with this. We have an e-commerce website where the invoice is paid on completion of the order, if we want to produce a credit note because an item is faulty or needs to be changed, this has to be then done from scratch rather than just using the information from the invoice. Its just an extra step that could cause errors that isnt required.

    Natasha Hamlet supported this idea  · 
  10. 32 votes

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    Natasha Hamlet supported this idea  · 
  11. 225 votes

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    Appreciate the interest here, everyone. Being open this isn't something we have current plans for. 


    Thanks for noting the optional paths atm, Paula! Understand it's not the solution being asked here however for those that haven't already we'd recommend looking to connect Hubdoc to help automate the process. 🙂

    Natasha Hamlet supported this idea  · 
  12. 151 votes

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    Natasha Hamlet commented  · 

    The remittance to the supplier does show the credit notes within the remittance under "Additional Invoice Activity" when allocated against invoices but I can only see this happening against invoices where a payment is also allocated against the invoice.

    If for example a credit note was issued and this covered a number of invoices but left some outstanding on one invoice - is only the invoice with the outstanding amount shown on the remittance, or are all of those other invoices paid in full by the credit note shown on the remittance?

    This would be helpful too.

    Natasha Hamlet supported this idea  · 
  13. 87 votes

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