Settings and activity
13 results found
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451 votes
An error occurred while saving the comment An error occurred while saving the comment 
Natasha Hamlet
commented
This is such an important feature for Bills. We approve the invoice when the item comes in, but want to dispute it if the item is faulty but there is no way of making this bill stand out to avoid being paid.
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66 votesNatasha Hamlet
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43 votesNatasha Hamlet
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148 votesNatasha Hamlet
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151 votes
Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.
Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.
An error occurred while saving the comment Natasha Hamlet
commented
For all items i purchase I leave the purchase price on the product record as 0.00 because the costs fluctuate, then i input with each invoice.
I wouldnt want the sales prices to be updated across repeating invoices if I raise the price on the product record. Our customers have contracts stating their prices and just because i raise the price for new customers, doesnt mean i want it to be raised on the existing ones.
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324 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
Natasha Hamlet
supported this idea
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597 votes
Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.An error occurred while saving the comment Natasha Hamlet
commented
Not sure if this is a new thing, but when you click the link for the invoice, this opens up a browser with the invoice. Where it has the option to save to PDF/CSV it also has an option for Xero. Login, check the organisation name and it will save the document to your draft bills for processing.
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659 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Natasha Hamlet
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102 votes
Hi Wojciech, if an invoice or bill has already been paid there is no amount left outstanding for the invoice. It sounds like you'd like the ability to easily copy the detail of an invoice to a credit note? I've slightly updated the title of your idea here, for this.
If this doesn't quite reflect it'd be great to get more detail of scenarios you'd in which your business receives a credit note for a completely paid invoice or bill.
An error occurred while saving the comment Natasha Hamlet
commented
Completely agree with this. We have an e-commerce website where the invoice is paid on completion of the order, if we want to produce a credit note because an item is faulty or needs to be changed, this has to be then done from scratch rather than just using the information from the invoice. Its just an extra step that could cause errors that isnt required.
Natasha Hamlet
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37 votesNatasha Hamlet
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246 votes
Appreciate the interest here, everyone. Being open this isn't something we have current plans for.
Thanks for noting the optional paths atm, Paula! Understand it's not the solution being asked here however for those that haven't already we'd recommend looking to connect Hubdoc to help automate the process. 🙂
Natasha Hamlet
supported this idea
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167 votes
An error occurred while saving the comment Natasha Hamlet
commented
The remittance to the supplier does show the credit notes within the remittance under "Additional Invoice Activity" when allocated against invoices but I can only see this happening against invoices where a payment is also allocated against the invoice.
If for example a credit note was issued and this covered a number of invoices but left some outstanding on one invoice - is only the invoice with the outstanding amount shown on the remittance, or are all of those other invoices paid in full by the credit note shown on the remittance?
This would be helpful too.
Natasha Hamlet
supported this idea
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87 votes
The problem here is that the requirement is specific to each invoice, and so no creative use of credit limits will replicate the requirement for the ability to flag an invoice in dispute.
It is not even that one is more important than the other, they are equally as important to ensure that "bills" are not paid for incorrectly and that "invoices" are not continually chased when we know there is an issue.
It is quite disappointing that you would rather waste your development time redesigning things that work perfectly fine instead of working on things that are basics in other accounting software packages.