Contacts - Add IBAN in account number and Swift in Routing number
There is an issue with the new contact edit settings, we cannot add IBAN in account number and swift in routing numberFinancial details. Since we have vendors globally, not everyone have US routing and acct number only. This needs to be fixed since we are relying on the bank details updated in contact
Thanks everyone, we thoroughly appreciate your feedback on changes when adding or editing a contact.
Since the initial release, our team have made an update and you'll find you can now enter IBAN and SWIFT into account number without it throwing errors.
Currently, if you save information into the account number field it'll spread across the bank account prefix and bank account number fields - The thing to note is that this will not impact processing of batch payments and will be one field when exported for batch payments.
We understand it’s not the perfect solution and are looking at further enhancing this - I'll keep you updated here.
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Jon Paul commented
Can I just add that we would also need this feature. If we choose a different currency for the contact, it would be great if the Sort Code and account number fields could be changed to IBAN and BIC / SWIFT, or if these can be added as two additional fields. Thanks
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Angela Cale commented
This solution does not work, the IBAN and SWIFT are joined together in one field on the export and must be separated before entering into the bank upload file. This is critical for all EU payments using the global Xero platform. This is a global problem, not just a US problem.
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Lina LI commented
My company use AUD account to pay US creditor. Currently only BSB and account number are available, although I choose currency as USD. No field can add SWIFT code in contact. Please solve it soon.
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Penny Drew commented
Add in suppliers IBAN and SWIFT codes to enable export to a bank in csv to raise payments for international suppliers
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Mark McIntosh commented
As business are now more internationally connected, having these details as an option even if its hidden under a tick box or radio button to drop down the extra fields will really help, as we're having to currently manually keep details in duplicate and that can be seen as a security issue.
Please Xero update this soon, it's been over a year since there was a reply.
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Susan Crawford commented
When moving to BACS this is vital information that we need to include
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Thiago Miurim commented
I just started to use Xero for my company, and I like it. But unfortunately, when I added my contacts with all details, I couldn't add the IBAN and SWIFT detail under the bank detail. What a surprise, as Xero is a Global software right now competing strongly with SAGE (whos done it from the beginning).
Defetenly it needs to be added/corrected ASAP.
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Tanya Holtham commented
This is critical for my client whom have an Australian arm of their business and create the batch file for their overseas finance team to facilitate the bank payment, it will ensure suppliers are not missed being paid and greater control here in Australia for their operations.
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Debbie (Fin Admin) commented
Incomprehensible that Xero has not resolved this critical issue affecting a basic functionality yet.
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Addison Baigent commented
Really poor that this has not been implemented yet - please sort Xero
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Dani Mannix commented
We would benefit significantly from having the option to input international bank account information, such as IBAN and SWIFT. We are currently leaving these vendors bank account details blank. However, would love to see this feature enabled for smoother transitions between Xero and our bank account.
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Mattias Lindstedt commented
Hi. Important also for us!
1. Swift+accountno in same field for local Singaporean supplier and bank does not work. It does not spread to the swift field (dropdown only!!) in batch payment. Support is unable to help. So this idea is not working for us.
2. Swift and/or IBAN for international suppliers and banks should be added.All in all. This is basic functionality. We expect it to work so supplier contact bank details are fixed for easy batch payment. Very dissatisfied is does not work even for local payments.
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Ingrid Hammendorp commented
Please become more global, as we as a company are and apparently not the only ones!!
Sooner rather than later please. -
Sandra Willis commented
May have already been mentioned but...Any chance of adding a box on the invoice template for us to place the EORI number which is now required on invoices for shipping purposes from UK? I tried using the VAT No box but it doesn't like it.
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Penny Geeves commented
Our ledger is 100% GBP but the bulk of our payments are sent overseas in GBP so not being able to input an IBAN and BIC makes life really difficult. Please also note we have one UK supplier (a well know multinational computer supplier) who only presents their bank details in IBAN and BIC format - we can read the format and input as Xero requires but this can open the door to errors, which when making substantial payments could be expensive.
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Edward Atherton commented
I cannot add the SWIFT & IBAN either separately or together - I just get the same old error message.
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Maggie Kavanagh commented
Customers should not be directed to the Product Ideas section when raising this issue. This is not a new wishlist - Xero have broken an existing process and should immediately reinstate the ability to enter an IBAN. When designing updates why on earth would you not consult with customers who actually use Xero on a daily basis. Pointless having in house designers who do not even run their own business!
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Murray Thompson commented
Can I add also - adding Batch Payment Banking Details in the updated contacts - you can add the 3 banking fields that are limited in NZ to 3 x 12 characters. In the old version of contacts, this was a hard limit of 12 characters per field. However, in this updated version, you keep on typing, and only when you tab to the next field does it inform you that you have exceeded 12 characters (in red).
Well Xero, just limit the input length like it was (which would be super helpful rather than counting the number of digits entered all the time.
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Catrin Howkins commented
absolutely agree with you Rhos - we're UK based but only export product - so all our customers are international customers and the only way to buy/sell with international suppliers and customers is to have their IBAN details noted on their files. Configuration of Xero fields means that only UK account numbers are acceptable in the Xero package that we have in the UK - just ridiculous in this day and age
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Robyn Calloway-Wardle commented
This change will have a major impact on storage of bank details for our international payees as we cannot now record SWIFT/BICS and IBAN details in the bank fields. Please put the contact page back how it was - or at least give us access to the old screen version.