Pricing Plan - Increase the limits of Bills in Starter Pricing Plan
Dear Xero
I'm a user of your Standard business plan and happy to pay for this service, but also a user of your Starter Plan for another business in another country and it has some limitations which really need attention for small business owners who don't do much accounting.
The limit of 5 bills a month has to be increased to at least 10 which seams fair for a small business. I don't see the value of your price increase for basic features we need.
The other issue with 5 bills its allocated to each month, so should you have no bills the following month you can't even use the 5 bill options for previous months.
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Lynda Sutcliffe commented
The small companies also pay to have their accounts prepared on a monthly basis. So their bill is also much higher as a result. Xero needs to look at this if they want to attract and keep small companies.
Other packages are now available on a much cheaper basis.
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Cheryl Edgtton commented
What about when a married couple have a business and hire someone (casual hours - usually 4 hours per week) to do their accounts - their Xero bill automatically goes up $25 a month ($300 per year) because they are paying a third person.
RIDICULOUS and UNNECESSARY
I used to prefer Xero to MYOB, but I'm beginning to change my mind. -
Lynda Sutcliffe commented
Xero's starter package should be more flexible for very small companies.
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Lynda Sutcliffe commented
A number of small companies who will never increase business due of the nature of their business for example a property management company who looks after an apartment block. These companies never reach the maximum number of invoices in a given year, however may go over the limit if they invoice on a quarterly basis. Also the companies by their nature may have over 5 bills in any given month, they sometimes get 5-6 bills for electricity/gas plus other maintenance invoices in a given month. They are exempt of VAT so they don't use this facility. They are so small they need to be on a starter package. Can Xero please have a look at these companies as they are all looking to change due to the high Xero costs per month.
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Dusty Accounts commented
Bill’s allocated allowance is measly compared to other products and should roll over to the following month if not used. We’ve paid for 60 a year, then at least allow them to be allocated during the year as required.
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David Morrison commented
This is the least Xero can do to compensate small/micro/part-time businesses after multiple price rises in a short period of time.