Settings and activity
15 results found
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310 votes
Hi team, as you may have noticed we've made a change to the Invoice Date and Due Date fields that now allows you to type in these fields rather than having to select a date from the calendar drop down. It does still require entering delimiters between day month and year such as a '.' or '/' (we understand there are a few situations when entering US date formats and are continuing to look into this).
We're working on also adding this functionality to the Payment date, and I'll keep you in the know of when this is made available, here.
Ben Fairless
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7 votesBen Fairless
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28 votesBen Fairless
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An error occurred while saving the comment -
9 votes
An error occurred while saving the comment Ben Fairless
commented
Good luck… Xero seems to be intent on screwing over existing clients by making them pay for unnecessary features.
Ben Fairless
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78 votes
An error occurred while saving the comment Ben Fairless
commented
This appears to be a relatively basic feature that all other accounting platforms have. I don’t understand why this is so hard to implement.
Ben Fairless
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81 votes
An error occurred while saving the comment Ben Fairless
commented
I would like to say that I’m genuinely surprised that Xero isn’t reading this thread, but at the same time I’m not.
An error occurred while saving the comment Ben Fairless
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I can see that @Kelly Munro "responded" on Sep 9, 2022 however there wasn't any updates. I'm not sure if there ever will be.
An error occurred while saving the comment Ben Fairless
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Increasing the number of bills we can have is the least you can do for continually ripping us off with price increases.
Ben Fairless
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57 votes
Hi everyone, I appreciate feelings shared in not seeing traction as fast as you'd like to ideas you're interested across Xero Product Ideas.
Our community team are pure advocates for our customers ideas internally, making sure these are shared and highlighted to the teams and individuals that can make a difference, and doing our best to get ideas reviewed and into our teams planning wherever possible.
We receive ideas for incremental, and large changes to existing products, as well as for new features entirely. With so many customers the range of ideas coming from our users is large, and we cannot action all things at once.
We try to be transparent in our communication and updates to ideas across the site, even if this means there is no current development planned for a feature.
I can assure you the site here is a tool that all our product teams find…
Ben Fairless
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23 votes
Hi everyone, we appreciate wanting to help Xero identify and raise issues asap. While we may consider changes to this overtime, to be upfront there are no immediate plans for changing the current method to raise these sort of issues with us. There are a number of troubleshooting steps our specialists will work through with a customer to rule out external factors that could be impacting your experience with Xero, and they'll get the right detail to investigate, triage and escalate if the cause does appear to stem from within the product.
One area we know customers can commonly run into trouble with is bank feeds, and we do have work going on atm to enable customers to send us an alert if they are experiencing trouble with a bank accounts feed from within their organisation. You can stay up to date with progress for this, on this idea.
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Ben Fairless
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73 votes
Hi everyone, thanks for sharing your feedback with us here. We've been listening and taking this all into careful consideration. As you may have recently heard, we've made the decision to provide the same flexibility on payroll in AU and UK as you could before, as well as being able to process automated super payments for employees on all these business plans in Australia.
With these changes we'll be enabling payroll for 1 person on Ignite, and an additional for Grow (up to 2 people) similar to the Starter and Standard plans.
While we don't have a set date for this change yet you can read more on this through our blog post and we'll update you with more news when available through this idea. Thanks
Ben Fairless
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11 votesBen Fairless
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48 votesBen Fairless
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45 votes
Hi team, we've just launched passkeys to our first group of users. From this week, Xero Me app users who haven't set up MFA yet will be able to use passkeys to log into Xero. Next, we'll be progressively rolling this out to more users over the coming months. We look forward to and welcome your feedback here. As we have more news on the rollout I'll share with you on this idea.
Ben Fairless
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14 votesBen Fairless
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5 votesBen Fairless
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20 votesBen Fairless
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A really simple idea. Xero customers Have received multiple pricing increases over the last 12 months, but Xero is now offering significant price savings to new customers. If you feel forced to increase prices for loyal customers then maybe you shouldn’t be discounting new customers as much.