New Invoicing - Option to 'send via Xero network'
I like the ability to send invoices directly to my client via the Xero Network. I thought this feature had disappeared but I figured out that it was only available if I clicked on 'switch to classic invoicing' first. I would like the ability to send invoices using the Xero Network in your 'New Invoicing' screen
Appreciate the interest and hearing you make use of the Xero to Xero Network key currently.
You may have heard of eInvoicing which is enabled through the Peppol network, and provides a very similar service to what Xero to Xero does.
With this new initiative in place we don't intend to develop new invoicing for Xero to Xero. Instead we'd recommend looking into eInvoicing and setting this up for your business where possible. Though not available in all regions at present, as more regions do adopt this'll extend the networks reach, too.
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Spencer Clarke commented
It's important to me that this feature (Xero Network) is added to New Invoicing. Please do it.
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Alice Ncube commented
Please add the Xero network invoicing functionality to new invoices, this makes my life easier. Will you please enable thei function on the new version.
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Aleesha Haines commented
Would really like to see this function kept as it saves so much time. We are unable to use the e-invoicing as we have 1 ABN that runs 8 costs centres in seperate Xeros. The e-invoicing only allows to link one of the xero entities per ABN so this does not work for us.
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Min Ma commented
Please add the Xero network invoicing functionality to new invoices or give people the option to keep classic invoicing. By removing it, you are just taking away a great feature that initially drew people to Xero and kept them there. Maybe it's time to explore QuickBooks online or move accounts to a cheaper plan since that was the feature that kept us paying for a more expensive plan.
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Becky Blair commented
We can't use this feature of einvoicing as we want to send an invoice from our Australian branch to our UK brand and we don't have an ABN for our UK branch so it wont let us do einvocing. Shame such a useful function has been taken away without an appropriate replacement
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Michael Watson CA DFP BCom commented
Please add the Xero network invoicing functionality to new invoices or keep classic invoicing. Every client I have spoken to says they prefer the classic invoicing, not one person I have spoken to prefers the new invoicing layout. Why change invoicing to a layout that no one likes and which has less features. It makes no sense!
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Eric Tay commented
also kind of silly that if i am handling interco company billings, send via xero network is pretty efficient and straight forward. with the new invoicing screen, i am effectively being handicapped back to manually keying for intercompany billings.
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Denise Abbott commented
The new invocing is a backward step, I have wasted so much time today trying to find a way to do something which was readiliy available prior to the "upgrade" to new invoicing.
This is the second time a change to an existing feature has been a retrograde step.
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Rosalie Terry commented
This has already been a mess, clients whom had been using Xero to Xero with me have failed to send me invoices.
Embarrassing and also not great for my budget.
Also others where I have been forced to step back into the old days find the bill in email, forward code etc what a bummer -
Steven Kwok commented
Kelly's solution is only for NZ, and Xero removed the feature worldwide; what's the point?
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Raheel Hanif commented
we need this option to be activated! its essential for practices to promote xero to clients for these kind of features otherwise there are other einvoicing systems already available of the shelf
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Harde Nasradden commented
when will this be enabled in the new Xero invoicing version?Its very critical to still have this option to send via Xero network
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Amanda Jarvis commented
This function needs to be provided in new invoicing! I will be annoyed if it's gone once classic invoicing is phased out later this year !
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Andrew Kimberley commented
Removing a key function (XERO to XERO network) is beyond ridiculous.
Promote the use of a function within the classic invoicing screen (which by the way does not need changing/upgrading) and then decide change the layout of the invoicing screen only to find the above said key function is no longer available.
I can guarantee that if this function is not available we will lose customers and ergo so will XERO. -
Eddie Lee commented
Wow, just stumbled upon this now. I agree with all the points made and prefer the classic view. We are a Gold partner and find the option via Xero network mixed with Hubdoc incredibly useful.
A couple of options for those looking to keep using it beyond September:
1. Send to Hubdoc and configure it to automatically post to Xero.
2. Repeating invoices will still be able to send via Xero network.No announcements have been made on the two options above changing anytime soon.
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Ryan Gallagher commented
Please incorporate the Xero to Xero feature in the new invoicing or allow users to continue using the old version of invoicing. It does not make sense to eliminate a feature that works well and saves people time. The eInvoicing option mentioned by the Community Manager is not available in most countries. Xero to Xero was a competitive advantage that Xero had over other accounting systems. Why would you get rid of that?
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simon h commented
Xero - you guys are so stupid. Why do you waste my time by breaking something that just worked.
I want to spend my time working on my work, not on working around problems you create in accounting
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Benjamin Walpole commented
Also very disappointed this is being dropped.
Additionally frustrating that this hasn't been communicated clearly in any of the comms telling us to start using new invoicing / how great new invoicing is going to be etc...
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Nicola Oldham commented
I initially commented back on the 6 December 2023 when I established there was the issue with the new invoicing method relating to send via Xero network. I adopted the method I was advised being to authorise but not email then go to my awaiting payment register and select the invoices and email which allows the invoices to go via the Xero network, whilst frustrating and additional time consuming at least this method is still available. I have to question the whole layout of the new invoicing screen. Moving around actually takes more time than the original sales screen, when you drop down the GL box to pick a particular income stream, if you have GL codes that have quite lengthy names (which can occur) you actually can't clearly see the GL name (which you could in the original sales screen). When you copy an invoice in the original sales method it would bring across the customers name, now you have to search for the customer again (more time consuming). Sorry Xero, whilst I love using your program and have transitioned many clients from other programs to Xero, you have taken a step back with this change. Feel like you are treating Xero users as "dumb" with plain looking screens.
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Jo Story commented
I agree with the majority of these comments. I encouraged my Myob clients to move to Xero as it has numerous time saving features that other software doesn't have. I would really appreciate the Xero to Xero feature made available on the new invoicing screen at your earliest convenience. Alternatively give the users the option to continue on with classic invoicing.
I would also like to vote even though it is pretty clear from disgruntled users that Xero has made a mistake on removing the Xero to Xero feature.