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Invoice Branding - More Customisation and font options

I think the invoice customisation in Xero needs a major overhaul. Many of my clients have spent considerable amounts on graphic design, but the customisation process (downloading a Word doc, editing, and uploading) is a nightmare. The standard Xero invoices are really dated (such as the Mastercard or Visa logos, the payment slip footer, font choices etc), which means the better option is to upload a customised invoice. The problem I have is that most of the fonts I've tried seem to be unavailable once uploaded to Xero, with most reverting to Times New Roman, and that's an issue that dates back at least to 2020 and has been noted in posts by other users (see: https://central.xero.com/s/question/0D53m00005qPq3kCAC/how-to-make-custom-fonts-work-in-xero-invoices-custom-branding). Invoicing and client communication have a big impact on the way customers and clients perceive a brand, and it surprises me that it's so hard to try and customise invoices from Xero like this. I've looked at alternatives (Stripe, Invoice2Go, etc.) and while not perfect, they offer a much more professional look than the invoices produced from within Xero. For my own practice I choose not to use Xero's invoicing, but if Xero were to offer a better solution in this area I'd change in a heartbeat.

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Mark Conway shared this idea  ·   ·  Report…  ·  Admin →
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  • Kyle Phillips commented  ·   ·  Report

    I agree, the invoice template customization should please be far more easy, intuitive and customizable for our team and our clients.

  • Brian Ancarrow commented  ·   ·  Report

    Another approach might be allowing formatting options within the invoice similar to what was changed in SyncroMSP ticket formatting. Screenshot attached. I do realize this is a huge ask but could be put in line for a future release.

  • Ivano Celia commented  ·   ·  Report

    docx is kind of a possible work around. at least xero should accept Google Fonts, which is not the case at the moment. should be more actual? :-)

  • Steph Jones commented  ·   ·  Report

    I would very much love to see Xero allow this function of fully customisable invoices with customers brand fonts being able to be used! most other software support this now. Please please please sort this? Thanks.

  • Catherine Roberts commented  ·   ·  Report

    Even just provide a list of which fonts work on Xero! That would help - I've spent hours trying to find a match for Century Gothic which works within Xero, and most of that time was wasted. Does Xero *really* only handle Times New Roman and Arial?

  • Davin Smith commented  ·   ·  Report

    Using our corporate ID fonts is important to us - having to copy the information from xero into another application to generate the invoice is poor for our systems

  • Oliver Mellor commented  ·   ·  Report

    Come on Xero sort this out! It's embarrassing to send quotes that aren't matched to our brand.

  • Derek Watson commented  ·   ·  Report

    Is there any comment on this, it is a subject I brought up with Xero when I first signed up in 2018/2019.

    As a creative company, it would be good to be able to enhance the look of all our communications, as is feasible with other tools/services.

    Surely it is not that difficult?