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'Pricing Plan | Starter - Option to include auto super' has been merged into this idea

For small businesses: Subscription & support

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Subscription - Automatic super in all AU Payroll plans

My suggestions is that automated super should be available if a Xero package offers payroll, like the starter package and the Standard package - its near impossible for clients to make direct super payments for employees (even for business owners themselves) without using this feature.

With the increases in subscriptions occurring in September I think an upgrade with automated super should be tabled for the lower subscription packages.

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Jye Amery shared this idea  ·   ·  Report…  ·  Admin →
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working on it  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, we appreciate all your feedback on this and having been listening close to feedback especially since our announcement of our new plans(Ignite, Grow and Ultimate). To align with the new plan names, I've slightly altered the title of the idea here.

Separately in light of giving you an update heređŸ™‚ - We understand the importance of being able to make automated super payments when processing payroll with Xero, and we're making changes to our plan line up so you'll soon be able to process automated super payments on all our new business plans. You can read more on our Blog post

Though we don't have an exact date of this change as yet, we'll keep you updated here as more communications of this are shared.

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  • Rita El-Rassi commented  ·   ·  Report

    Blatantly obvious that payroll software must include automatic superannuation option. It is part of the payroll process. Payroller does it for substantially cheaper. We too struggle encouraging our clients to Xero when it lacks functions that others can provide for cheaper.

  • Heather Palmer commented  ·   ·  Report

    I AGREE 100% with this, I have numerous small businesses as clients and do payroll (less than 5 employees) they have to upgrade to a high costing subscription to just enable them to do auto super. This is really unfair, auto super should be lumped with payroll as it is part of payroll.

    XERO think of your users and those small companies that are being blatantly rippped off by you because of one simple function that is required to be done 4 TIMES A YEAR for goodness sake.

  • Chrissie Ho commented  ·   ·  Report

    Your prices are getting higher, your service offering lower. How do you not have statutory obligations as a standard function? How do you expect small business to pay an extra $50 a month for auto super. Your product not suitable for large businesses. Who is your market? Xero are completely tone deaf to the current state of economy and circumstance for small business.

  • Chrissie Ho commented  ·   ·  Report

    I am having a real backlash from clients I am trying to move to Xero. The functions just are not there for payroll only and lower plans. Any subscription with Xero for payroll is not competitive and lacks vital features like super clearing house and limits employees. You are pricing yourselves out of the market. MYOB does this for $5 for 2 years.
    Its a statutory obligation. How can you call yourself small business software when you don't support their needs.

  • Rita El-Rassi commented  ·   ·  Report

    Xero needs to include Auto Superannuation function for small business. Comparative PAYROLL software for much cheaper rates are available that include the auto super function. Payroller does this. I have just migrated clients to Xero and any on the lower payroll packages are complaining about the manual intervention required with Xero when it was fully automated in Payroller & MYOB. Some have already switched away from Xero for this reason and others are considering it.
    If an entity pays for payroll, it should include auto super.

  • Jeremy Mansfield commented  ·   ·  Report

    This appears to be a a really big oversight to not include super when its a statutory obligation just like Tax. Should be in all plans that has payroll.

    This is especially the case for small SMEs that dont need all the premium features but payroll is a must.

    Please address this oversight and include automatic super in all payroll offerings. Noting Freya's comment also below, trying to do manual super on the same day as doing a Xero payroll payment is just nuts. Fix this urgently please.

  • Rita El-Rassi commented  ·   ·  Report

    Totally agree. All payroll software should have auto super. Makes no sense to provide a short changed product! Payroller provides auto super for super cheap rates. I have small business clients asking to stay on Payroller purely for the auto super function.

  • Freya Pieroz commented  ·   ·  Report

    This should definitely be brought in before 2026, when we will be required to pay super on the same date as pays. Imagine doing manual super via the ATO small business super clearing house for weekly pays, when it won't let you lodge a new super batch until your previous batches' payment has cleared their processing!

  • Pippa Corry commented  ·   ·  Report

    Hi Ben, thanks for raising this, as a sole trader about to move to be a Ltd company (and thus sole employee) I cannot substantiate the cost increase to include Auto Super, and it will now become another thing to have to manage that other softwares provide as standard.

    Xero- I really hope you look into this as it has a significant impact on small businesses and sole operators- particularly as you offer payroll in Starter.

    Thanks

  • Fatima Waniya commented  ·   ·  Report

    Hi Ben

    A fellow Xero and Myob Partner here. Totally agree! The difference in price to upgrade to Auto super from Standard to Premium is quite a big difference for my small business cleints. Myob have auto super in place for all their business plans. Quite surprised that Xero does not have this available for the Standard Plans.

  • Ben Ghimire commented  ·   ·  Report

    Automate Super to Starter and Standard Plans
    Its is a pain to add employees manually to ATO SBSCH and manually enter their super every quarter for accountants and bookkeepers.
    Please xero, add this feature to starter as well as standard plans so that we can do our job efficiently, and have more time to add more clients to xero so we both are in profit :).
    Every quarter there are around 10 small business clients with 2-5 employees which needs manual jobs and its hard to keep track of it (sometimes clients dont pay and we need to check if they paid by the due date)
    I hope this will be fixed very soon, or can add $5 extra for auto super as an additional feature for starter and standard plan.
    its been a long time we have requested for this feature, please xero make our life easy.
    Cheers
    Ben