Enter your idea

I have nearly had to delay paying my employees as i couldn’t get hold of one employee to submit his timesheet. It’s crucial for small business to be able to access drafts created by employees or override drafts with a new timesheet in this case.

I agree with this. I have 3 Aboriginal Elders that cannot access their phones and now I as their Manager cannot complete their timesheets.

That is wonderful Caryn, IF the employee has submitted them to begin with. We want to be able to see the timesheets and edit them while they are still in draft and be able to submit them ourselves if the employee has not. I should not have to hassle an employee on a Sunday night or, on a Monday morning, find myself and the entire pay run held up because one person has not hit the submit button. Xero is making this unnecessarily difficult by not making a simple function available, all the while introducing stuff none of us want (new reports and invoicing) and jacking up the monthly subs.

We can easily revert these to draft when they come in from a roster program, and have noticed we can edit them when the employee submits them prior to approviing and now even after approving

Come on Xero this is a huge huge problematic issue for payroll & business owners & one I had raised when swapping using Xero some years ago.. it is just totally illogical that the business owner has lost control of daily functions because of your inability to allow actions to be resolved internally rather than submit a request to the employee to rectify a timesheet input, then wait to re submit & so it can go on.. Xero you should be aware that employees have their own schedule of importance & by & large responding to payroll request for actions ain't at the top of their list! Fix please as this is the biggest pain in the rear end payroll have to deal with & it seems to be a really easy fix from your end for the tech guru's....

Every time someone comes across this it gets support. Obviously, there is a perceived need in your userbase for this functionality. WTH is stopping you @xero?

100% agree

@daniel Yep, totally. Xero's "solution/workaround" is to manually do their payslip...which, of course, totally ignores our own record-keeping requirements.

I guess they don't care as long as we keep paying their ever increasing subs...

this is ridiculous I have one staff member not submit a timesheet and i cant do payroll. basic functionality!

My client is looking at going outside Xero to keep track of his employees hours on different jobs. Now that says a lot as he is a BIG fan

Bugga!! I have this same issue.
I sent a message to Support and they have given me the run around.

I was encouraged to change to Xero from Quickbooks as the accounting functions were easier and faster, which meant less time doing admin.

However!!!! Xeros payroll does my head in. Trying to keep track of Employees hours is ridiculous. I'm not saying staff are logging more hours than worked, but I have no way of checking details. We have 3 different locations staff can start their workday from, so sometimes I believe the start or end times are incorrect.

Xero this needs to be sorted!!!

Seriously, the fees I pay for your product should allow you to enable this feature.

It would seem silly to write the same thing as MANY have written before. I can only assume Xero is not interested in resolving the issue of not being able to view a draft time sheet opened by an employee.

In todays world of programming and technology it is pretty ordinary

Agreed, we have encountered an issue (known issue for a few years) where an employee is unable to select the current pay period for the timesheet function. As a business owner and payroll officer I have no way of accessing any potential "draft" timesheet that is causing the issue. Only response to this issue is a generic either they have a "draft in their app" or basically nothing can be done. I know as a business they have a lot of moving wheels so to say. But this is a pretty big glitch that is negatively impacting businesses.

Won't be able to start this employee on the Xero Me system until the next pay, not the end of the world but what if this happens again?

Very inconvenient

The only time they comment is to offer up useless suggestions, totally miss the point of what we are asking for or to tell us to make a (this) suggestion in the ideas/feedback forum for new or additional features...

The most infuriating part is that they don't have to add anything! All the necessary systems are already in place and they just need to turn on the right switch so we can see draft timesheets!

It is strange no comments from Xero on such a long outstanding issue

I'm normally all for automating things but, in this instance, it could potentially cause more issues than it solves.

The main solve here is easy - Xero giving us, payroll managers and owners, the ability to see and edit draft timesheets...It's been an ongoing request/issue for literal years now and, given the recent sub increase (now $99/month), I think this is the least they can do.

If I'm going to have to pay more each month, I'd much rather have added functionality rather than pretty accounting reports that I don't even use in the first place!

100% agree. Not being able to see who has a timesheet sitting in draft is a big problem for our payroll admin team and creates unrest in the staff when they don't get paid because they forgot one step in their timesheet.

Could "submit" be automated so that when the payroll week end clicks over the timesheet auto-submits to draft on Monday or whatever the payroll week end is set at?

Yeah, not happy to fix such a simple problem that would alleviate so much hassle for us...but certainly happy enough to up the price again (to nearly $100/month now for a Premium 10 sub!).

If I even used much of the vaunted added functionality they've put into Xero, I wouldn't be so annoyed...but I simply don't use much more than I did when we got it nearly 9 years ago - which, incidentally, has been the length of time this issue has been a thorn in my side!

I had high hopes of being able to contain a small basic payroll to Xero without the need for manual records or an add on product. This one issue has foiled that as I now have a couple of employees with draft timesheets they cannot delete, so the hours records for those time periods are now incomplete. Don't even get me started on the state of the ugly timesheet reports. What is the point of the report if we can't even align it to the payroll calendar!

We know this has been raised many many more times than 32 and goes back as a frustration for many years. So I'm sure this is a duplicated product idea, a good way to dilute the actual importance of the issue.

I 1000% agree. Who pays for the subscription? The owners and the payroll staff/person hold all the responsibility. I am pretty shocked that this is still an issue after so many years