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  1. 13 votes

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    Caryn Hill supported this idea  · 
  2. 58 votes

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    Thanks for sharing back on this, everyone. We'd like to confirm the way the options works now when sending in new invoicing - This is triggered by previous behaviour.

    So, when you send using new invoicing, the selection for 'Attach PDF' is driven by the last invoice you sent. If the last selection was unticked the next invoice you send will automatically be unticked, and vice versa.

    What's worth noting is that this is a browser based setting. For example if you change computers or browsers your setting will revert to default where both options are unticked. As you'll see from my recent update on this similar idea this is something we may explore further down the line but we don't have any immediate changed planned for.

    We also appreciate your feedback relating to where a customer's taken when clicking Review and pay. Our team have done a lot of research…

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    Caryn Hill commented  · 

    This is a right pain in the backside...for any NDIS based business the plan managers insist on having an invoice pdf attached to the email. This means that we have to manually send all the NDIS billing invoices that go to plan managers. Also, if we do the bookkeeping for our clients, when they get the invoice we would like the pdf to be included because we send a copy to ourselves and we drag and drop the pdf into Hubdoc. ...not all clients have or want einvoicing.

    Caryn Hill supported this idea  · 
  3. 46 votes

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    Thanks for letting us know the report suggestions that are most important to you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Caryn Hill commented  · 

    I understand the need for privacy of the TFN numbers but an SGC statement requires bookkeepers to fill this data in if an org is late with their super. If this has to be done and a client has 100 staff then we would have to go into each individual card and check the TFN number and manually transfer it to an ATO spreadsheet. It would be good to have a way to access this sort of information ONLY for authorised payroll admin people and maybe have some sort of disclaimer so that it reminds people that they need to keep the info secure.

    Caryn Hill shared this idea  · 
  4. 13 votes

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    Thanks for submitting your idea, Tom.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. 167 votes

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    Hi everyone, thanks for your engagement and sharing how we can further improve the new navigation experience for you here.

    Our product team are paying close attention to your feedback on the drop down options, and we're continuing to monitor the interest this idea receives.

    We'll let you know if there are any updates, here.

    Caryn Hill supported this idea  · 
  6. 192 votes

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    Thanks everyone, we appreciate the appetite in being able to view outstanding or a summary of unpaid invoices from the homepage.

    Being closely engaged and feeding back with our product teams I can confirm your feedback's been taken onboard, however at this time there are no plans for developing a widget of this nature.

    We will keep assessing the votes this idea continues to receive overtime and should there be an opportunity that this is picked up I will be happy to share an update with you all. Thanks

    Caryn Hill supported this idea  · 
  7. 775 votes

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    Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.

    Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:

    • More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
    • More customisation of information within a widget like being able to remove visuals
    • Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page

    We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.

    Caryn Hill supported this idea  · 
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    Caryn Hill commented  · 

    Yes this would be helpful, also making the boxes a bit smaller....maybe an option for a tighter layout or more spread out layout similar to the bank feed screen.
    And get rid of the advertising! We pay for the product and it's not cheap, so it shouldn't include advertising, it looks cheap and nasty as a consumer

  8. 86 votes

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    We're grateful for sharing your experience with the beta for our new navigation.

    Our Community have reviewed and shared your feedback with our product team. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Caryn Hill supported this idea  · 
  9. 402 votes

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    Hi everyone, we appreciate the attention this idea has been getting. It's really good to hear how we can continue to improve the Homepage for our differing customers needs. We understand not all the widgets maybe useful to every user, and the 'Edit homepage' button will let you add or remove widgets to reduce what you see on the Homepage.

    Taking on board feedback we're looking at the sizing of widgets and you'll find the 'Chart of Accounts' and 'Cash in and out' widgets are now smaller by default with an option to 'Make larger' - You can follow further updates for this on the idea here.

    We have plans to dig deeper into possible 'view' options (like the different levels of views being asked here) in the new year and I'll share further updates here when this gets picked up. 🙂

    Caryn Hill supported this idea  · 
  10. 54 votes

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    Hi community 🙂 We appreciate that managing and reviewing employee timesheets is a big part of your week.

    Our product teams are working to make this easier for you in Xero Payroll - We’re updating the timesheet admin experience, including a new timesheet list and a redesigned details view to help you find what you need faster.

    Join our early access program

    We’d love your help to shape these improvements. We’re looking for customers who manage or approve employee timesheets to join an early access program, where you'll try the new interface and give feedback directly to our team.

    What you can expect:

    • Easier admin tasks: Navigate your list and details views faster (this only impacts admins, so there’s no change for employees)
    • Early access: Try these updates before they’re available to everyone
    • Quick feedback: Help us fine-tune the final product by taking short surveys within the…
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    Caryn Hill commented  · 

    This would save HEAPS of time!

  11. 109 votes

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    Hello everyone, while you can currently export reports to compare pay runs, we understand the value of having this capability built directly into Xero and have been following this idea closely.

    For now, AU and UK organisations can use the Payroll Activity Details report for one employee at a time by selecting the relevant date range for the pay periods. To help prevent errors, we recommend checking that employee pay templates are set up correctly, ensuring future pay runs are consistent and accurate.

    Although this isn’t on our roadmap at present, we recognise the impact it'd have for customers and will continue to consider it as we plan future payroll enhancements. We’ll share any updates related to payroll comparatives here.

    Caryn Hill supported this idea  · 
  12. 76 votes

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    Hi everyone, thank you for your continued feedback. We appreciate you sharing how important selecting multiple employees is for you when running payroll reports.

    The good news is our product team has reviewed this idea and agrees it is a valuable addition to Xero. We have updated the status to Accepted.

    This feature is not currently on our immediate development roadmap, however by accepting it we are formally adding it to our backlog for consideration.

    We will keep tracking interest here and update you as soon as we have news.

    Caryn Hill supported this idea  · 
  13. 88 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Caryn Hill commented  · 

    This is ABSOLUTELY critical.
    It could be achieved quite simply, by changing the Payroll Activity Summary report to allow grouping by employee, and then adding a filter box to allow us to choose and tick required pay items to be included in the report.
    The report for PLSL can take upwards of 3 hours each quarter to produce simply because of the issues around getting the data out of Xero.
    None of the other software providers are any better than Xero so it would be a BIIIG drawcard to be able to fulfill this requirement easily.
    For bookkeepers who have to provide this report every quarter for multiple clients it would save days of time (not just hours - DAYS!)
    Happy to be contacted by Xero to walk through how this could work

    Caryn Hill supported this idea  · 
  14. 239 votes

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    Hi everyone, thanks for your feedback and votes on adding birthday notifications to Australian payroll - we understand how this could help with team celebrations and managing age-based award rate compliance.

    After reviewing with our product team, this feature isn't currently on our roadmap, and we'll update the status to 'Not in Pipeline'. Right now, setting up an external calendar could help you track these important dates.

    We appreciate you all taking the time to share your feedback with us, and will continue to watch the traction this idea receives through Votes. If there is any change, we will share an update here. 

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    Caryn Hill commented  · 

    This is really important - particularly for junior employees where their payrate changes yearly

  15. 315 votes

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    Hey everyone 👋 Thanks so much for all the detailed feedback on applying work patterns for part-time employees. We’ve been following the conversation and understand that manually adjusting pay runs for pro-rata entitlements can be a real challenge. It’s clear that having this automated could save time and give you greater peace of mind.

    I’m pleased to let you know our product team has reviewed this idea and we’re updating the status to ‘Accepted’. This means that while it’s not on our immediate roadmap, it’s something we see real value in and want to bring into Xero when we can prioritise the work.

    In the meantime, the workarounds shared here, like manually adjusting hours in each pay run, remain the best approach. We really appreciate you taking the time to share your thoughts, as your feedback plays a crucial role in shaping Xero. We’ll keep you updated on any developments…

    Caryn Hill supported this idea  · 
  16. 485 votes

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    Thanks for your engagement with this idea to allow setting specific working days for part-time employees in AU Payroll. We understand wanting to handle these common working arrangements smoothly and accurately.

    We know this is a key area for improvement and we'd like to look into this deeper in the long term, however it’s not in our roadmap just yet.

    Right now you'll need to manually adjust leave requests.

    We'll be sure to provide another update as we move forward with our investigations.

    Caryn Hill supported this idea  · 
  17. 35 votes

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    Just wanted to touch base regarding this idea as it's been a while since we've posted an update.

    We've reviewed the votes and comments of the community and have updated the status to Gaining Support.

    Whilst this isn't currently on our product team's roadmap, we're monitoring the activity on this idea and will keep you updated as the idea gains support.

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    Caryn Hill commented  · 

    This should not be a product idea. It should be a vital part of providing an accurate service. All ordinary hours are always reportable at W1. It's basic payroll 101

    Caryn Hill supported this idea  · 
  18. 178 votes

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    Hi everyone, these are the sort of updates I like sharing! This idea has remained top of mind for our product teams - We appreciate all your feedback and how we could improve managing and reviewing employee timesheets in Xero Payroll.

    With that I'd like to let you know that we're updating the timesheet admin experience, including a new timesheet list and a redesigned details view to help you find what you need faster.

    Join our early access program ✨

    We’d love your help to shape these improvements. We’re looking for customers who manage or approve employee timesheets to join an early access program. You’ll try the new interface and give feedback directly to our team.

    What you can expect:

    • Easier admin tasks: Navigate your list and details views faster (this only impacts admins, so there’s no change for employees)
    • Early access: Try these updates before they’re available…
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    Caryn Hill commented  · 

    We can easily revert these to draft when they come in from a roster program, and have noticed we can edit them when the employee submits them prior to approviing and now even after approving

  19. 15 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Caryn Hill shared this idea  ·