Subscription - Automatic super in all AU Payroll plans
My suggestions is that automated super should be available if a Xero package offers payroll, like the starter package and the Standard package - its near impossible for clients to make direct super payments for employees (even for business owners themselves) without using this feature.
With the increases in subscriptions occurring in September I think an upgrade with automated super should be tabled for the lower subscription packages.
-
Steadfast BookKeeping commented
With subscription increases again from July 1st 2024 - we definitely need Auto Super in a Standard Plan!
-
Rita El-Rassi commented
Blatantly obvious that payroll software must include automatic superannuation option. It is part of the payroll process. Payroller does it for substantially cheaper. We too struggle encouraging our clients to Xero when it lacks functions that others can provide for cheaper.
-
Heather Palmer commented
I AGREE 100% with this, I have numerous small businesses as clients and do payroll (less than 5 employees) they have to upgrade to a high costing subscription to just enable them to do auto super. This is really unfair, auto super should be lumped with payroll as it is part of payroll.
XERO think of your users and those small companies that are being blatantly rippped off by you because of one simple function that is required to be done 4 TIMES A YEAR for goodness sake.
-
Chrissie Ho commented
I am having a real backlash from clients I am trying to move to Xero. The functions just are not there for payroll only and lower plans. Any subscription with Xero for payroll is not competitive and lacks vital features like super clearing house and limits employees. You are pricing yourselves out of the market. MYOB does this for $5 for 2 years.
Its a statutory obligation. How can you call yourself small business software when you don't support their needs. -
Rita El-Rassi commented
Xero needs to include Auto Superannuation function for small business. Comparative PAYROLL software for much cheaper rates are available that include the auto super function. Payroller does this. I have just migrated clients to Xero and any on the lower payroll packages are complaining about the manual intervention required with Xero when it was fully automated in Payroller & MYOB. Some have already switched away from Xero for this reason and others are considering it.
If an entity pays for payroll, it should include auto super. -
Jeremy Mansfield commented
This appears to be a a really big oversight to not include super when its a statutory obligation just like Tax. Should be in all plans that has payroll.
This is especially the case for small SMEs that dont need all the premium features but payroll is a must.
Please address this oversight and include automatic super in all payroll offerings. Noting Freya's comment also below, trying to do manual super on the same day as doing a Xero payroll payment is just nuts. Fix this urgently please.
-
Freya Pieroz commented
This should definitely be brought in before 2026, when we will be required to pay super on the same date as pays. Imagine doing manual super via the ATO small business super clearing house for weekly pays, when it won't let you lodge a new super batch until your previous batches' payment has cleared their processing!