Invoices - Ability to send Invoices and statement to seperate email addresses
Some purchase contacts have requested that invoices be sent to an accounts email while statements are to be sent to a different email address, both of which are different from the person who is the actual primary contact. It would be advantageous for Xero to incorporate this to allow for the invoices and statements to be sent to the correct emails without the necessity of sending every document to the primary contact or to each other which is not required or desired.
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Tammie Eadie commented
This function is critical. Many of our business customers want invoices going to their accounts department instead of back to the original contact that has nothing to do with accounts.
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Cherron Christie commented
Essential. It's like Xero expects only x1 user to be sending every single document from Xero and to know which email each document should go to....Surely a PO shouldn't be going to someones email that doesn't handle PO's from our company. Most companies have many different users doing many different documents and sending just as many emails. Makes no sense.
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Paul Barlow commented
Essential to be able to send to different email addresses for different reasons. Looks like we will have to ditch Xero
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Mary Ashby commented
This is absolutely essential to me. Some of our customers will not pay unless we send invoices and statements to the correct (separate) email addresses. It's most annoying having to go through every invoice and statement to make sure they are going to the correct email address.
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Anastasiia Dorodnaia commented
This is a critical feature! We have many suppliers who require invoices and statements to be sent to separate email addresses. It is a hassle to remember this every time we send a statement email. Xero, you claim to be user-friendly and a modern platform; please move forward, not backward, as you have done with your recent so-called "updates."
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Blue Recruitment Personnel Ltd. commented
It has been almost a year and as we all know by now, Xero never listen, therefore this request will be here 10 years from now.
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Chris Parker commented
I love the fee hikes and the being ignored Pretty sure quick books has this feature.
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Charles O'Brien commented
Desperately need this function. Not sure how it's so hard to make this happen
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Megan Bright commented
Yes a must do please Xero!
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Ivelina Ivanova commented
This is one of those clumsy Xero functionalities that desperately needs improving. Virtually all our customers have a a separate email for invoices from the one for accounts (i.e. where statements are sent). Yet, Xero has only one default email address, automatically used for both purposes. Just please sort this out!
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Marlyne Sammut commented
Ability to send invoices and statements to separate email addresses.
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Rachel H commented
This would be amazing! Often the quote & invoice needs to be sent to the job manager but only the accounts manager requires the statement (and/or invoice). This should definitely be an available feature!!
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Paul Brace commented
Need this so badly
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Joe MacGillivray-Reeves commented
Lots of other accounting softwares have this function already, Xero pick up your game! this is an easy request, baffles me why it hasnt been done yet.
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Chris Curlett commented
This is such a great idea and would save so much work. Many of our suppliers have a separate email address for Statements it would save a lot of time
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Trent Newton commented
We, really need this! It would save us some much time instead of manually copying and pasting email addresses one by one before send!
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Rachel Rimene commented
Totally agree. We have the same problem, and it would be nice to take the stress out of having to send to multiple when they don't require it. This would be a handy feature not only for the business i work for but our own personal business also.
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Chris Curlett commented
Come on XERO prove to us users that you CAN do something that we need.
It is time to stop talking and start performing.
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Maria Li Volti commented
Totally agree with having the ability to send invoices, Purchase orders and statements to different emails.
One of my clients is a shop fitter and we send emails to their sales team which have a different email to the accounts department. Hence at the moment we are sending invoices & PO to both emails address. It would be great if this could be split so only the appropriate department received email. -
Nancy May commented
We're desperate for the ability to email different email addresses for Purchase Orders, Invoices and Remittances to the different departments in a company. Sales want our PO's, Accounts want our Statements, Purchasing want our invoices, Credit departments want our Remittances. The ability to not be able to allocate a task to an email in Xero would kick Xero out of the park for us!