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  1. 299 votes

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    Cherron Christie commented  · 

    Essential. It's like Xero expects only x1 user to be sending every single document from Xero and to know which email each document should go to....Surely a PO shouldn't be going to someones email that doesn't handle PO's from our company. Most companies have many different users doing many different documents and sending just as many emails. Makes no sense.

    Cherron Christie supported this idea  · 
  2. 299 votes

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    Cherron Christie supported this idea  · 
  3. 374 votes

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    Cherron Christie supported this idea  · 
  4. 279 votes

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    Cherron Christie supported this idea  · 
  5. 481 votes

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    Hi everyone, appreciate there are more regions users would like to see us adopt solutions for and we'll keep you in the know of any progress, here.

    In the UK, we have some updates with the bill payments method with Crezco. You now have more control of your cashflows with the ability to schedule bills to be paid at a future date using direct bank transfer. This'll help avoid potential bank charges for same day transactions, and missing due dates. Along with this you'll also be able to stay up to date with your payments with real-time payment status in Xero. Meaning you don't have to log into your bank to check the status of each bill payment. With an overview of all payments made using direct bank transfer, you have an accurate record of which suppliers have been paid, and when.

    Cherron Christie supported this idea  · 
  6. 659 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Cherron Christie supported this idea  · 
  7. 306 votes

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    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

    Cherron Christie supported this idea  · 
  8. 157 votes

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    Cherron Christie supported this idea  · 
  9. 144 votes

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    Cherron Christie supported this idea  · 
  10. 7 votes

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    Cherron Christie supported this idea  · 
  11. 58 votes

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    Cherron Christie supported this idea  · 
  12. 36 votes

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    Cherron Christie supported this idea  · 
  13. 535 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Cherron Christie supported this idea  · 
  14. 46 votes

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    Cherron Christie supported this idea  · 
  15. 72 votes

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    Cherron Christie supported this idea  · 
  16. 3 votes

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    Cherron Christie shared this idea  · 
  17. 313 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

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    Cherron Christie commented  · 

    @Joanne Henderson
    You can override the value in the payments column just before you continue to close out the batch. I use this function almost weekly as we often have to pay deposits only on full invoice values. I have attached a screenshot for reference :)
    step 1. Select the bill/s you want to pay - Click make payment
    step 2. Choose bank account to pay from
    step 3. It is here in the review payments area on that line for that bill that you can click into it and override the value to pay and that will transpose to the batch. Here I have used your $25 example to show you the bill value is $778.53 but I am only going to pay $25, reducing the entire batch.

  18. 5 votes

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    Cherron Christie shared this idea  ·