Settings and activity
40 results found
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650 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
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Blue Recruitment Personnel Ltd.
supported this idea
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95 votes
Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming.
Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Remember, you can keep switching between the two products between now and September. Thanks
An error occurred while saving the comment Blue Recruitment Personnel Ltd.
commented
90%+ of the Xero customers don't like the new so called invoicing but as usual, Xero never listen, functionalities are being removed and/or changed for the worse under the so called "Improvements" tab and we probably going to see another price increase soon. Typical Xero.
Blue Recruitment Personnel Ltd.
supported this idea
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An error occurred while saving the comment Blue Recruitment Personnel Ltd.
commented
Totally agree.
"Improvements"?
I wouldn't call improvements any of the below,just to name a few:
Price increases
Adding more steps to certain functionalities
Ignoring us completely for years ( Especially about the delete option for contacts - which is still not there )Ridiculous all together.
I'll give them minus 10 stars if I could.
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59 votes
An error occurred while saving the comment Blue Recruitment Personnel Ltd.
commented
That will be great but unfortunately,Xero will just ignore this one too as they normally do with most of their users requests.
See you back here in about 5 years and this won't probably be anywhere close to implementation.
Same as the option to delete contacts. It has been requested for years and nothing happens. Typical Xero.
Blue Recruitment Personnel Ltd.
supported this idea
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144 votes
An error occurred while saving the comment Blue Recruitment Personnel Ltd.
commented
Neil Blackler - users are asking for this for quite a few years now and nothing ever happens.
Xero is ignoring us completely,while they increasse their prices and anounce updates,changes,removals of functionalities that aren't broken.
Last example:
Classic invoicing is retiring in Sep 2024 being replaced with the New invoicing which is completely useless and 1000 times worse than the classic. New invoices is a lot worse than the current Classic invoiceing but Xero doesn't care.
Blue Recruitment Personnel Ltd.
supported this idea
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An error occurred while saving the comment Blue Recruitment Personnel Ltd.
commented
Almost another year gone by and this is still not even close to be implemented.
Just asking Xero:
Are you planning to ignore us for another 5 years?
An error occurred while saving the comment Blue Recruitment Personnel Ltd.
commented
This Delete option has been asked for years and Xero keeps ignoring it.
Instead, they do have a pretty good way of charging for the software and increase prices. They never miss on payments but a delete option and other requests are ignored most of the time.
Maybe is time for some free publicity so others won't fall for this "great software"
An error occurred while saving the comment Blue Recruitment Personnel Ltd.
commented
We really need to get rid of this stupid and uselss thing.
Once again, I find myself with lots of suppliers created out of the blue and my Archived contacts list grows daily now with no use and with no option to delete any of them.
At least we should have this option to remove unnecessary data from Xero.
One day, I'll end up with thousands of useless contacts,customers,suppliers that won't ever be used with no option to delete any of them.
Noticed that quite a few other Xero users are asking for this Delete option for years now, but Xero doesn't seem to care much.
Typical Xero to ignore and act only on what they want and not what we ask.All we get is all sorts of different reasons for this not being there already and promisses that it will get done one day hopefully,while we still pay for something that, in certain cases, creates more problems that it solves.
This is a basic function which should have been there by now.
Just wondering, in wich century it will be done and why prices are increassing from next month if we are waiting for years for things to happen?
Is just not fair to keep paying for Xero while you are "thinking" of doing or not doing certain changes when required.
I can understand they cannot be done over night, but to wait years and still no chance of getting it done any time soon, it's just not acceptable,while still paying for something that creates more problems than it solves.
So annoying.
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6 votes
Like your forward thinking, Johan.
As Freya mentioned there is some AI going on in Xero already with the way Xero makes suggestions to help you reconcile your bank account.
We recently shared some insights with our customers on our approach to generative AI with Xero and you can read more about this on our blog.
Later this year you'll see Just ask Xero (JAX) be introduced and I'll round back to share once this is available.
Blue Recruitment Personnel Ltd.
supported this idea
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285 votes
Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.
We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.
As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.
If there are any changes put in place for this, we'll let you know.
Blue Recruitment Personnel Ltd.
supported this idea
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33 votes
Thanks for raising the idea here, Maria. Will be good to get a sense of the interest in being able to view invoices as exclusive when entered as inclusive. We don't have any immediate plans for changing this but I'll be sure to let you know if there's any change.
We have a separate idea tracking the ability to view the account number that I'd recommend joining for any information or updates around this.
Blue Recruitment Personnel Ltd.
supported this idea
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3 votesBlue Recruitment Personnel Ltd.
supported this idea
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14 votes
Hi community, while we appreciate you raising this with us here I want to confirm that there are no plans to bring back the 'I want to be repaid' option in the Xero Accounting app. This option was connected to classic expenses which has been replaced by Xero Expenses where we have a separate app where employees can submit these expense claim type receipts through. If you're not familiar with Xero Expenses just yet, you can find more on this and how to get set up through Xero Central.
Blue Recruitment Personnel Ltd.
supported this idea
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72 votes
Hi team, while this may be something we look to do in the future unfortunately we were not able to move along with the work the team had started exploring here.
We'll move to Accepted for now and if there are any updates I'll be back to share with you all. Thanks and continue to support this idea if it's something you'd like to see.
Blue Recruitment Personnel Ltd.
supported this idea
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143 votes
Hi all, we appreciate this idea has picked up a good amount of interest. This has all been shared with and considered by our product teams.
As the Contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.
Due to this, we do not expect account numbers to be automatically generated for contacts to be delivered in the coming short-term.
In the meantime however, we're keen to continue collecting feedback and votes on this idea, and we will provide an update here when there's more details to share.
Blue Recruitment Personnel Ltd.
supported this idea
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166 votes
Hey community, thank you for your continued interest in this idea.
Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.
I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete.
Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.
In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.
Blue Recruitment Personnel Ltd.
supported this idea
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219 votesBlue Recruitment Personnel Ltd.
supported this idea
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230 votes
Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.
That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.
I know this isn’t the news you’re hoping…
Blue Recruitment Personnel Ltd.
supported this idea
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402 votes
Hey everyone, back again with some progress to share with you all here. Our product team have made good headway in this space over the past few months and we'll soon be at a stage where we'd like to invite users in for an early release!
As a foundational step to enabling this feature, we're currently rolling out the ability for your customers to view statements online, so that they always have a real-time view of what's due and overdue. We're aiming to roll out a "Pay" button to statements later this year, so that your customers can then pay multiple outstanding invoices in one go.
If you'd be interested in being a part of our early release, please fill out this form.✍️
While we may not be able to invite everyone who signs up into the early release, I'll round back with more updates on this idea to…
Blue Recruitment Personnel Ltd.
supported this idea
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501 votes
Hi everyone, apologies we've not provided an update here before now. Over the past year there's been a lot of development throughout Sales, more centralised around the new invoicing experience. With the upgraded technology new invoicing is built on we've been able to begin developing the send experience, with improvements to customise and send invoices, and help you get paid faster.
Being able to automate the send of customer statements is high on our product teams radar, however we want to be transparent that this isn't planned in the short term. As we continue to develop and uplift throughout the Sales experience this is definitely an area the team will draw closer attention to, however with lots of different projects on the go we aren't able to bring focus to this right now.
I want to assure you we'll keep reviewing this idea, and will share as soon as there's…
Blue Recruitment Personnel Ltd.
supported this idea
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533 votes
Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to…
Blue Recruitment Personnel Ltd.
supported this idea
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604 votes
Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.
With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.
Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here
We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.
Blue Recruitment Personnel Ltd.
supported this idea
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1,276 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
Blue Recruitment Personnel Ltd.
supported this idea
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7 votes
Appreciate no direct feature for this at present, Grace and we'll begin to get a sense of the interest in this here. In the meantime, perhaps including the request in the invoice Terms and Conditions could be a good indicator that this is something you request of your customers when sending the invoice or reminders?
Blue Recruitment Personnel Ltd.
supported this idea
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It has been almost a year and as we all know by now, Xero never listen, therefore this request will be here 10 years from now.