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Please REMOVE all "Powered By Xero" in my communications to our customers. This was never approved and should not be an automatic feature for paying customers like us.

Please remove "Powered By Xero" from all my email sent via xero - Invoices quotes etc.

Hi,

Please have xero logo removed from our emails

Support made me comment here and screenshot it so they would remove this advertising from our emails. They also told us we would not receive email improvements for the next 6 months. Very strange...

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A "Powered by Xero" branding footer started appearing on our emails (orders, invoices, etc). This was added without notice and I do not want to be forced to advertise your product when I pay for it and you still haven't fixed universal searching of line item text.

I tried to follow the instructions that appeared in the support page. It said to edit the templates to remove all references of "Powered by Xero", however this isn't in the template. I'm assuming it's something that's being added by your system.

This should be a simple checkbox option that is opt-in. Please remove this and ensure it doesn't return.

I have not consented to providing advertising for Xero on my business communications. This is an absurd change for a paid service and it is completely unacceptable. If it's not changed then we will be changing service provider for our 2 companies.

If you manually contact support, they'll remove it - they'll ask for a screenshot of your comment here for some unknown reason.

And it'll take 3-4 working days, but does look to now be removed from our account.

What an absolutely dumpster fire you idiots have created. Time to start looking elsewhere for my business as you clearly spend your time doing stupid stuff like this rather than make the core product better.

Being new to Xero, I have generally enjoyed the experience. But this cannot more than a line of HTML in an email footer template - hardly challenging.

Alternatively, we could receive a subscription discount in recognition of our publicity services?

Apart from compromising our own corporate branding, it also conveys a degree of insecurity from Xero that this should be ever present.

It isn't regarded as a badge of pride, more what one typically expect from cheapo or freebie software.

Xero is like the free wave of accounting now.

They thought long and hard about this, they don’t just add it without weighing the pros and cons.

They won’t revert back, they don’t listen to these requests.

Assume this is permanent and plan accordingly.

Please remove 'Powered by Xero' Ad in the footer of the invoice emails, our client is not happy about providing free marketing when he still needs to pay a monthly fee to use the software.

Xero, Please provide an update on this.

Hijacking business emails for the purpose of promoting your own service without any opt out should not be happening.

If it was a trial or free product I could maybe understand but this is not the case.

This needs to be removed/remedied immediately.

When was this introduced, I pay for your service - can understand this on a free account - but not a subscription / professional service.

Remove it.

If this is not removed, and we do not see a clear path to removing the Xero email we will be leaving. Accounts payable systems frequently block the "messaging-service@post.xero.com" and it simply looks unprofessional. We pay for the highest tier and are now paying more for the same product with your logo. We left QuickBooks for this reason and Xero really needs to understand they do not want to end up like QuickBooks...

Please remove 'powered by Xero' from email and invoice templates or at least allow users to toggle this on and off easily.

This really shouldn't be enforced on something that is paid for - pretty poor form Xero!

Please remove Powered By Xero from all my email comms - Invoices quotes etc. Thank you

Xero uses cloudfront.net (owned by Amazon/AWS) to serve dynamic web content, they also use reCaptcha.net (owned by Google) for security and stripe.com to collect their direct debit each month

Ironically they even use uservoice.com to email updates about this thread, yet i don't see "Powered by AWS" or "Powered by Google" or "Powered by Stripe" or "Powered by Uservoice.com" on any of their correspondence, updates or website.

Furthermore, despite repeated requests, Xero wont tell me what client data is farmed from this new advertising logo and supplied to whom

I emailed Xero support to request for this to be removed and they asked me to give feedback here on Xero Product Ideas, following which they could then action my request. In their response, they said: "...this implementation is a transient state while we move to a V2 email experience that has a more subtle implementation of this concept."

I want to strongly suggest that even a subtle implementation of this concept goes too far. I would be disappointed to see anything like this become mandatory (or even the default setting) on paid tiers. It is unprofessional enough not to be able to send emails from your company domain, never mind having something else promoting Xero in the email body like a logo or some mandatory text.

I would like to vote for nothing other than the option to completely remove any reference to Xero in email communications and I expect many users would feel the same.

It is enough to push you to another accounting package, that allows you to present your company more professionally. Imagine if every Microsoft Word document you created, or email you sent from Outlook, said "Powered by Microsoft" in the footer and this couldn't even be removed. This is disappointing from Xero.

This is what I'd expect from a free invoicing software or Intuit. The reason I left Intuit was because of their in product advertising.

Please remove this. It makes my company look cheap. Back to manually sending invoices until it's removed.