Invoicing - Remove 'Powered by Xero' in Footer of emails
Remove 'Powered by Xero' Advertisement on the footer invoice emails (only recently added)

Hi everyone, we wanted to return and give you an update here. As mentioned in our last post - we want to be forth right that we don't have any plans to remove 'Powered by Xero' from emails sent from Xero, with intentional purpose and based on findings from interactions we can see having true benefit to customers in getting paid faster.
That said, we appreciate the feedback we've received and have made changes since this was initially raised to reduce the size of the footer where this is shown and have removed the hyperlink to xero.com. We will continue to develop the invoice email to continue to drive improvements for our customers and the ways you receive payments.
-
Mônica Rossi commented
When are you removing the 'Powered by Xero' branding from the Emails sent by our company?
-
Rachel Farrow commented
Please removed the 'Powered by Xero' branding on Emails
-
Olivia Muir commented
This is ridiculous for a paid subscription. Would make sense if it was a free tier, but this is paid. This needs to be removed. You wouldn't think it, but this is a reason to leave Xero.
-
Ben Cannington commented
ha ha ha - this is like watching a slow moving train smash!!! Every day the resentment keeps on piling in and the 'wise people' of Xero keep believing they are 'on track' and have done the right thing... Xero needs to go back and read business 101...quality products, competitive pricing and exceptional service...
-
Stuart Fysh commented
If you send a support message they will remove it. They will initially reject you but if you get angry and demand to be escalated to a supervisor they will do it. Its a pity that you have to this but Xero's support and overall wilful ignorance of its customers, it is what it is.
-
Scott Diamond commented
Please remove this advert from the footer of our emails, it is incompatible with our organisation's brand usage and puts us off continuing to use Xero.
-
Tony Engeham commented
We pay for this service why are we being used to provide free advertising for Xero?
-
Emily Aspden commented
Please remove the Powered by Xero branding from our emails
-
Na Yeon commented
Please REMOVE all "Powered By Xero" in my communications to our customers. This was never approved and should not be an automatic feature for paying customers like us.
-
Steven Moon commented
Please remove "Powered By Xero" from all my email sent via xero - Invoices quotes etc.
-
Abdul Miah commented
Hi,
Please have xero logo removed from our emails
-
Darian Cabot commented
Support made me comment here and screenshot it so they would remove this advertising from our emails. They also told us we would not receive email improvements for the next 6 months. Very strange...
---
A "Powered by Xero" branding footer started appearing on our emails (orders, invoices, etc). This was added without notice and I do not want to be forced to advertise your product when I pay for it and you still haven't fixed universal searching of line item text.I tried to follow the instructions that appeared in the support page. It said to edit the templates to remove all references of "Powered by Xero", however this isn't in the template. I'm assuming it's something that's being added by your system.
This should be a simple checkbox option that is opt-in. Please remove this and ensure it doesn't return.
-
Conor Taylor commented
I have not consented to providing advertising for Xero on my business communications. This is an absurd change for a paid service and it is completely unacceptable. If it's not changed then we will be changing service provider for our 2 companies.
-
Ian Atkins commented
If you manually contact support, they'll remove it - they'll ask for a screenshot of your comment here for some unknown reason.
And it'll take 3-4 working days, but does look to now be removed from our account.
-
Michael Savage commented
What an absolutely dumpster fire you idiots have created. Time to start looking elsewhere for my business as you clearly spend your time doing stupid stuff like this rather than make the core product better.
-
Doug Levey commented
Being new to Xero, I have generally enjoyed the experience. But this cannot more than a line of HTML in an email footer template - hardly challenging.
Alternatively, we could receive a subscription discount in recognition of our publicity services?
Apart from compromising our own corporate branding, it also conveys a degree of insecurity from Xero that this should be ever present.
It isn't regarded as a badge of pride, more what one typically expect from cheapo or freebie software.
-
Josh Buesking commented
Xero is like the free wave of accounting now.
-
Josh Buesking commented
They thought long and hard about this, they don’t just add it without weighing the pros and cons.
They won’t revert back, they don’t listen to these requests.
Assume this is permanent and plan accordingly.
-
Isa Taylor commented
Please remove 'Powered by Xero' Ad in the footer of the invoice emails, our client is not happy about providing free marketing when he still needs to pay a monthly fee to use the software.
-
Joana Mendes commented
Xero, Please provide an update on this.