Email - Ability to cc and bcc sent emails
Ability to cc and bcc when sending emails from xero.
This would be very useful as we have many clients that like to have various other people copied in.
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Alex Hunt commented
I have a Data protection concern that is preventing me from utilising part of the Xero system for issuing statements to multiple customers by email.
Following enquiry, I have been advised by Xero customer support that the customer's email received header will show the email addresses of all recipients as the Xero email system does not automatically "BCC" to multiple recipients? I cannot see any option to select BCC during the process. I am sure you can appreciate the Data security implications of divulging client addresses to multiple recipients and I am frustrated that I am unable to utiliise this timesaving featue of Xero. I feel this needs urgent rectification, as the bulk email facility as it currently stands is not fit for purpose. -
Susan Hutchinson commented
It would be useful to be able to set up in the in voice templates that every invoice is copied to myself and for example a partner or finance. I currently have to click copy to myself on every email, and type in the name of the partner on every email. And shouldn't be in the 'to' field, they should be cc'd.