New invoicing - Option to use Xero Network
xero to xero Invoicing
We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.
On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).
Are the technical teams still working on this to have the option available or will this option fall away?
Thank you
Chantelle
Michael
Support specialist
Yesterday 5:05 PM
Hi Chantelle
As you’ve found, there’s no functionality in New Invoicing to use Xero to Xero invoicing, as this option is being retired.
However, you can raise a suggestion directly with our product team to suggest they implement this functionality in the New Invoicing functionalities, as they're still developing additions and improvements to New Invoicing.
I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts.
Xero Product Ideas: Xero to Xero
Kind regards
Michael
Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
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Ryan Gallagher commented
Please incorporate the Xero to Xero feature in the new invoicing or allow users to continue using the old version of invoicing. It does not make sense to eliminate a feature that works well and saves people time. The eInvoicing option mentioned by the Community Manager is not available in most countries. Xero to Xero was a competitive advantage that Xero had over other accounting systems. Why would you get rid of that?
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simon h commented
Xero - you guys are so stupid. Why do you waste my time by breaking something that just worked.
I want to spend my time working on my work, not on working around problems you create in accounting
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Benjamin Walpole commented
Also very disappointed this is being dropped.
Additionally frustrating that this hasn't been communicated clearly in any of the comms telling us to start using new invoicing / how great new invoicing is going to be etc...
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Nicola Oldham commented
I initially commented back on the 6 December 2023 when I established there was the issue with the new invoicing method relating to send via Xero network. I adopted the method I was advised being to authorise but not email then go to my awaiting payment register and select the invoices and email which allows the invoices to go via the Xero network, whilst frustrating and additional time consuming at least this method is still available. I have to question the whole layout of the new invoicing screen. Moving around actually takes more time than the original sales screen, when you drop down the GL box to pick a particular income stream, if you have GL codes that have quite lengthy names (which can occur) you actually can't clearly see the GL name (which you could in the original sales screen). When you copy an invoice in the original sales method it would bring across the customers name, now you have to search for the customer again (more time consuming). Sorry Xero, whilst I love using your program and have transitioned many clients from other programs to Xero, you have taken a step back with this change. Feel like you are treating Xero users as "dumb" with plain looking screens.
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Jo Story commented
I agree with the majority of these comments. I encouraged my Myob clients to move to Xero as it has numerous time saving features that other software doesn't have. I would really appreciate the Xero to Xero feature made available on the new invoicing screen at your earliest convenience. Alternatively give the users the option to continue on with classic invoicing.
I would also like to vote even though it is pretty clear from disgruntled users that Xero has made a mistake on removing the Xero to Xero feature.
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Steven Kwok commented
Send via Xero Network is the critical feature for our use case, and it increases our workload if this feature is missing.
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Carolyn Devlin commented
I refuse to use New Invoicing until all the issues have been resolved. This is just another example of the Xero Developers not understanding their own product!
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Steve Kirton commented
New Invoicing - Retain the ability to send invoices directly from one xero company file to another same as classic invoicing does 'send via xero network'.
Refer case https://central.xero.com/s/case?caseId=5003m00001YZVSb
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Santiago Munoz commented
It's disappointing that this intercompany functionality is no longer working for the "Updated version".
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Richenda Solomon commented
Disappointed that the voting system is not working here and wonder if this is deliberate as you won't really be able to see how much this is a needed feature if the voting system has been disabled.
Very disappointed. I think this was a key feature and a differentiator for Xero. It will definitely increase my job role and I will definitely get paid slower.
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Jacqui Rickman commented
I cannot believe Xero are not continuing this functionality in new invoicing.
It’s such a time saver. Everything about the new invoice format is adding time to our jobs. Can we charge the additional hours to Xero as I don’t think our clients would appreciate their bills going up.
The other alternative for us is to switch to a different software. -
Anita Matheson commented
Xero to Xero has been a godsend for our intercompany invoicing. It cut down on so much work. The decision to remove it is asinine and does nothing to improve the functionality of Xero. It only achieves the opposite
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Daniel Balakrishnan commented
Agree with all the comments here. Xero to Xero functionality is a key component of Xero invoicing and essential to how we use Xero. Not great at all if the new invoicing system does away this - otherwise are we saying that Xero to Xero is going to be discontinued then on 1st September 2024? We've not been notified that Xero to Xero is being discontinued....
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Gaylyn Bullock-Ackley commented
The 'Send via Xero Network' function critical for our work in Xero and managing multiple client companies that have inter company loans. It would be a huge bummer if the xero to xero feature disappears once the new invoicing system starts.
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Annalise Droitcour commented
The 'Send via Xero Network' function critical for our work in Xero and managing multiple client companies that have inter company loans. It would be a huge bummer if the xero to xero feature disappears once the new invoicing system starts.
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Tiaan Wiid commented
I would also like to see the Xero to Xero feature on the new invoicing screen
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Lynda Hughes commented
Xero regularly make very poor decisions and removing Xero to Xero is at the top of the list.
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Chris Stokes commented
The 'Send via Xero Network' function is a great one to use when using multiple companies within Xero. It would be a shame to see it removed. We moved to Xero because of these little great functions when comparing to Sage. Removing them removes some of the benefit of something like Xero and potentially people start looking at Sage again.
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Gregory Michael Hosmer commented
Hello, I am very concerned that this feature will be deprecated. I use this feature with every invoice I send. How can I send invoice via Xero Network with new invoicing? Will this be implemented before the new invoice format takes over Sept 1, 2024? Or will this NECESSARY feature be deprecated?
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Elizabeth Hill commented
Xero to Xero Functionality is ESSENTIAL for us - we use it for all of our intercompany invoices.
The 'new' invoicing function is not as user friendly and forcing people to use Peppol where they need to pay another fee is ridiculous.
Can you at least reconsider 'retiring' the classic invoicing.