New invoicing - Option to use Xero Network
xero to xero Invoicing
We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.
On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).
Are the technical teams still working on this to have the option available or will this option fall away?
Thank you
Chantelle
Michael
Support specialist
Yesterday 5:05 PM
Hi Chantelle
As you’ve found, there’s no functionality in New Invoicing to use Xero to Xero invoicing, as this option is being retired.
However, you can raise a suggestion directly with our product team to suggest they implement this functionality in the New Invoicing functionalities, as they're still developing additions and improvements to New Invoicing.
I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts.
Xero Product Ideas: Xero to Xero
Kind regards
Michael
![](https://secure.gravatar.com/avatar/eccf97139328bbe97ef350638833f14e?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Hi everyone, thank you for sharing feedback on your use and needs in the Xero network (Xero to Xero).
Our team are continuing to review use cases there are alternative options that offer an improved experience and we'd encourage you exploring;
- eInvoicing in some regions,
- Hubdoc, or
- the ability to save an online invoice as a draft bill in your organisation.
While we don't have plans for building the Xero network into new invoicing, listening to feedback we appreciate this is a feature some of our customers have grown familiar with and regularly use.
You'll find you can still send invoices via the Xero Network using the 'Email' option from the Awaiting Payments list page - where a customer has had a Xero Business Network key added to the Contact record you'll see the option at the bottom of the send modal to 'Send via Xero Network'.
I've attached an example to show where you can find this.
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Raymond Tang commented
In response to David Tuck - I have been using Mayday and it saves me so much time when it comes to dealing with intercompany recharges between Xero entities and I highly recommend Mayday whether it is for creating recharge invoices (or journals) or balancing intercompany reconciliations.
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David Tuck commented
Hi everyone. It's worth looking at whether Mayday https://www.getmayday.com/ could help you here.
We enable you to automate the calculation of your intercompany recharges and then one click post them simultaneously into both Xero organisations (you can do the same for any intercompany interest).
We also have a brilliant browser extension, BRAG (bank reconciliation across the group) that enables you to match a bank transaction in one entity to a bill or invoice in the other and post to the relevant intercompany codes, all without switching Xero files
We won Xero's Emerging App Partner of the Year award in 2023, have 229 reviews at a perfect 5.0 star rating on the App Store and have been called a "multi-entity must have"
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Fiona Davidson commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
Neil Jordan commented
I raised a support case about this in the first instance and was told the following, which goes against the statement by Xero here. Who are we to believe? Why is Xero so dysfunctional and seemingly intent on alienating their paying customers?
"It is currently not possible to send an invoice via the Xero to Xero network key directly from new invoicing.
While it will not be possible to send Xero to Xero invoices from the new invoicing creation screen, we are actively developing an enhanced Xero to Xero experience for our customers.
In the meantime, you can continue to use classic invoicing for Xero to Xero invoicing until it is retired on 20 Nov 2024.
You can add your thoughts on new invoicing on our Product Ideas page."
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Crystal Bass commented
This is crazy, this feature was the most efficient way for our company to send invoices between entities. By taking this feature away, you are literally going to add days onto our month end and day to day processing. I am very disappointed by this decision, clearly this decision was made by someone that doesn't understand its customer base especially those that have multiple entities.
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Sid Nair commented
Someone at XERO was not using their brain when making this decision. I now need to hire an entirely new department just to do intercompany invoicing for our over 40 entities. Complete waste of time going forward.
Efficiency down the drain.
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Neil Jordan commented
This is madness. Xero are slowly and painfully alienating all their customers and will then be surprised that they go elsewhere.
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Laura Rudge commented
I can't understand why this feature has been put on the shelf. I now have to manually enter all of my own invoices into each client's accounts that I work for when before it was such a simple and efficient tool. Such a shame.
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Paul N commented
It's wild that this feature is being left out of New Invoicing. It's such a handy and intuitive way to send invoices between organizations - and eliminate unnecessary data entry or third-party applications. Please bring this back.
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Linda Scott commented
With so many intercompany entries, Xero to Xero is a key feature which we use. It is an excellent feature and saves so much time sending and receiving invoices from various companies, my vote is to include on the new invoicing please. We need this function please.
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Ciske Britz commented
Please guys we need this function ASAP.
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Rodney Roberts commented
I also find Xero to Xero invoicing really handy so would love to see it retained (or regained) after the switch to the new invoicing. Why drop existing functionality?
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Sasha Eva commented
I use the Xero to Xero invoice function almost everyday, so to find that this isn't included in the new invoicing is a major disappointment.
Really need this reinstated please Xero
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Wendy Yang commented
New invoice-continue the Classic version function of Send invoice.
In New invoice, when invoice is sent, drafted bill cannot be found on the Receipient.
This function is suggested to maintain as drafted bill can save lots of fill-in work. -
Angus Moir commented
I'm glad to see I'm not the only one that was stunned to learn this functionality was being retired. Hope that decision is reversed and it's added to the New Invoicing soon!
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Nicki Carter commented
It would be great if the Xero to Xero invoice will be reinstated as we have some very large invoices that go from one company to another and it would take forever to re enter all details, we also then need to track items. This would be a nightmare.
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Julie-Ann Stone commented
Hi Xero,
I do intercompany invoicing for 46 companies and you are going to make my day absolute chaos in taking away the Xero to Xero network feature, also we have other staff who also invoice intercompany and really need these invoices to 'pop' up in the other set of books as drafts so myself can find them easily.
So I will be working twice as hard and things will get lost in the pipeline so to speak. We do not have eInvoicing in South Africa and frankly this government might take years to get there.
Hubdoc won't work as we have so many companies in our group.
Please guys we need this function.
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OneLogin Xero commented
Taking away this functionality has a big impact on our operations also.
1) It will increase time to do the process (its another step each time) rather than a one off Xero identifier connection
2) The workaround which has been suggested introduces risk – emailing the invoice from XPM to HUbDoc as every user needs to take off the clients ‘other emails’ – very risky
3) We are generally not happy that we spent most of the last year understanding this was quite an easy process for it to be taken away in a product upgrade – which isn’t an upgrade for many customers but a downgradewe hope the product owner of this area within xero reviews this entire thread and the impact to customers.
Perhaps Xero should consult its customer base prior with focus groups before simply removing functionality that businesses have built their processes upon
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Freya Pieroz commented
Seriously, see the attached screenshot for an example of the time delay with eInvoicing - right side is the invoice history in the sending entity, left side is the bill history in the receiving entity.
eInvoice sent at 4:17pm and received at 6:37pm, 2 hours and 20 minutes later.
I want to pay bills NOW, not after the banks close!
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Freya Pieroz commented
The biggest reason why I would like to still have Xero-to-Xero invoicing still available is that eInvoicing can take several hours to show up in the recipients draft bills. Not so bad when you're sending to unrelated entities, really really annoying when you're sending from one related entity to another, or from one client to another, and you'd like to log straight into the recipient datafile and enter the bill for payment that day.