Enter your idea

Another feature that the new invoice is missing from the classic one (no surprise) is automatically assigning an invoice number when the field is blank.

When our sales team raise the invoice from hubdoc, they put the event reference as the invoice number. When that invoice is sent to Xero, we paste that reference onto the Reference field instead and leave the invoice number blank as Xero automatically assigns a new invoice number to it when you save. BUT NOT ANYMORE WITH THE NEW INVOICING. I have to then open the list of all invoices to check what's the next number in the sequence to then apply it to my current invoice.

To be honest that are so many glitches with this new invoice that I don't understand the push since it's way much worse than the classic one. There's a discussion here (https://central.xero.com/s/question/0D53m00009lxGKdCAM/new-invoicing-layout?fromEmail=1&s1oid=00Do0000000biwC&s1nid=0DB1N0000008Yml&s1uid=0053m00000C9A1z&s1ext=0&emkind=chatterCommentNotification&emtm=1730888664168) with more than 800 complaints and it clearly shows the clients are not happy, yet it's very rare to see someone from Xero support to comment on it.

Please solve this glitch and listen to your customers!

Thanks

I'm joining this conversation as our organisation is also facing the same issue. Xero communication has been beyond poor. They keep telling me that this is a priority matter - but this "priority" fails to be resolved months on.

@ Xero - we would expect your New Invoicing to maintain the same functionality as Classic Invoicing as a bare minimum. If you are unable to do this at present, please extend the switchover window. Your customers workflow as being seriously affected as is demonstrated by the comments in this case

How long is it going to take to correct the sales invoice next number in sequence issue bearing in mind it was reported as an issue in March 24 and we are now in the middle of October 24, already 6+ months?? No wonder we are reverting back to the (nothing wrong with it) 'classic' invoicing!!

Also despite what support said you cannot create a purchase order from an invoice.

Paying bills is also a hassle now as Xero try to force you to use their payments and charge a fee. Xero is going backwards fast.

Please allow us to continue using Classic invoicing until this issue is fixed. The new invoice creates more work for us and increases likelihood of human error as we are more than one person invoicing at the same time. We have reverted back to Classic invoicing.
I also prefer the look of the Classic invoicing as it is a cleaner, neat look, unlike the new one which is very messy and all over the show.
Thank you.

Stay with Classic Invoicing until fixed!!!!!!

Continue with Classic invoicing until the bug is fixed please.

Please attend to this problem with the invoice numbers as soon as possible so the issue is solved before Classic invoicing is retired. Alternatively, please continue with Classis invoicing until such time as it is. This is a big step backwards. Thank you!

Please allow us to continue using Classic invoicing until this bug is fixed. The new invoicing creates more work for us and increases likelihood of human error.

This is a big problem for us. Yet another step backwards for Xero. Remove functionality while prices keep increasing.

Xero please fix this.

We use our own numbering system as well as the xero auto numbering system. For customer invoices that pay cash, bacs or on account we use our own numbering system that originated from before we used Xero. I just amend the invoice number section on xero when a customer invoice is produced. I have always done this so no issues with that. We use the xero auto numbering for customers that pay by debit credit card. So everyone that pays by card during the day all get added to that one invoice. But the auto numbering system on the new version is skipping the numbers when I produce a manually amended one. eg. The first xero generated invoice number for today is 1505. The next invoice i add is given 1506 but as this is a cash payer, I manually change it to 13180. So I have not used the xero generated one of 1506, but when i go to add the next xero generated invoice it shows 1507. So it skipped the 1506 when i manually changed it to 13180. The old version did not do this. It recognised that the manually amended invoice number was not used and picked that up when the next invoice is created. This needs to come back.

Someone looked into this and said they had tested it and said they were not having same issue.
But this fault is still an issue for me. Today I've just changed the invoice number (1604) to my own invoice numbering system and then when i go to create a new invoice the next number assigned is 1605.

Still waiting for response to my last comment........This auto numbering fault is still an issue for me. I've just changed the invoice number (1604) to my own invoice numbering system and then when i go to create a new invoice the next number assigned is 1605.

When we type in our unique invoice number on new invoices. We find that Xero revert the number back to the default number provided and we have to re-type our unique number again. Please fix.

The new version of Invoicing looks very outdated, messy, and difficult to read at a glance. It is huge now, I have to scroll down on an invoice that has two items with 3-4 sentences in descriptions, classic version has the same invoice completely visible. Why were the grid lines removed? In an attempt to look cleaner, this made it look messy and sometimes confusing to read without the separation of columns. The biggest downfall that makes it almost unusable is the invoice number sequence no longer automatically generating the next available invoice number. This is a dealbreaker. I gave the new invoice system a shot and thought that I could get used to it, but when I realized this problem I switched back to Classic. I hope that this is fixed as soon as possible and I honestly believe this new version is two steps backwards.

Hi, Its still an issue for me. I've just changed the invoice number (1604) to my own invoice numbering system and then when i go to create a new invoice the next number assigned is 1605.

This is a bug, not a feature request.

I was so pleased to see that I am not the only one that is experiencing BIG problems with this new invoice system. The invoice numbering NOT running in order is a BIG headache and now it is taking twice as long when I do the account run at the end of each month!! Its appears to me that it is when the 'auto' save happens that it reverts the number back to the original and then you have to catch it a the right time to be able to change it.

PLEASE, PLEASE, PLEASE CAN YOU RESOLVE THIS ISSUE.

Hi

Can you remove the roll out for the new invoicing. It is worse than the previous. If an invoice number is used it does not suggest the next Invoice number- a feature I use as import from Shopify and the way Shopify works I cannot synch Invoice numbers with Xero. Trying to edit is a pain, creating CN's etc. Another example of so called improvements that are worse.

This is so important - please implement

This is very important, and I don't want to have to revert to the new invoicing on 20th November if this is not solved. I work three different jobs and this is affecting me at all my jobs. The classic invoicing is great when it populates the next sequential number and it is very frustrating to get to the point of approval to have an error that you cannot have a blank invoice number, yet the system does nothing to help.