Settings and activity
10 results found
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31 votes
Larissa de Paula
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25 votesLarissa de Paula
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12 votes
Hi everyone, sorry we've not responded here sooner. As we upgrade technology we are mindful of the impact this can have for our customers. We understand changing features and learning new flows and the ways of performing some actions can be a big transition for customers.
In particular, as mentioned in your feedback here with new invoicing. To support as much as possible during this time, we're providing lots of information through means of blogs, education and guides on Xero Central.
We're also continuing to iterate and develop new features into new invoicing that we know our customers want.
An example of this are recent improvements we made to the 'Contact' field adding the ability to look up your contact address, edit or add the Attention field, and adding more address lines.
I have made sure your feedback here is shared with the team, however we do want to be…
Larissa de Paula
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482 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
Larissa de Paula
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16 votesLarissa de Paula
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78 votesLarissa de Paula
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108 votes
Hi everyone, thanks to everyone that completed and fed back through our earlier survey. We appreciate you sharing needs in sequential invoice numbering and will continue to consider these needs as we evolve invoicing in Xero.
Right now, we want to be upfront that there are no direct changes planned for how invoice numbers are assigned.
We'll keep monitoring interest of this here and will update if there are any developments.
An error occurred while saving the comment Larissa de Paula
commented
Another feature that the new invoice is missing from the classic one (no surprise) is automatically assigning an invoice number when the field is blank.
When our sales team raise the invoice from hubdoc, they put the event reference as the invoice number. When that invoice is sent to Xero, we paste that reference onto the Reference field instead and leave the invoice number blank as Xero automatically assigns a new invoice number to it when you save. BUT NOT ANYMORE WITH THE NEW INVOICING. I have to then open the list of all invoices to check what's the next number in the sequence to then apply it to my current invoice.
To be honest that are so many glitches with this new invoice that I don't understand the push since it's way much worse than the classic one. There's a discussion here (https://central.xero.com/s/question/0D53m00009lxGKdCAM/new-invoicing-layout?fromEmail=1&s1oid=00Do0000000biwC&s1nid=0DB1N0000008Yml&s1uid=0053m00000C9A1z&s1ext=0&emkind=chatterCommentNotification&emtm=1730888664168) with more than 800 complaints and it clearly shows the clients are not happy, yet it's very rare to see someone from Xero support to comment on it.
Please solve this glitch and listen to your customers!
Thanks
Larissa de Paula
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241 votes
Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.
While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.
Larissa de Paula
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58 votesLarissa de Paula
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39 votes
It’s interesting to hear the different ways our users invoice and we appreciate you sharing how we could improve the flow of entry for you here. Being open this isn’t something we have plans for right now, however as our team plan further developments within invoicing, we’d like to engage you all here. To help our product teams get a better understanding of our invoicing users for future improvements, we’ve put a survey together and would love to hear your feedback through this.
Larissa de Paula
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With Classic Invoicing whenever you clicked to delete a file it would give you the option to Save to File Library. This was very useful for instances where I uploaded a file to a wrong invoice so would like to still have the file to use later on the correct invoice. Now when clicking delete the file just disappears and is gone forever. Very frustrating.