Superannuation settings - SMSF ESA - able to change lower case to upper case
Currently, if you enter the ESA (electronic service address) of a SMSF (self-managed super fund) into Xero in lowercase instead of uppercase/capital letters, Xero times out and doesn't save when you ask it to. Xero should be able to take input in lowercase and automatically adjust it to the uppercase that seems to be required. Alternatively, an error message that tells me wheat the problem is would be useful.
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Freya Pieroz
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Hi Freya, I've looked into this and was able to add a fund ESA using both lowercase and uppercase with no issues. If you haven't already, you might like to clear your browser's cache and cookies to see if that helps. If you're still running into issues adding a SMSF, I'd recommend you raise a case with Xero support to get some help.
