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  1. feel so bad currently.

    for the image (Picture) + PDF very clear.
    upload still cant capture the important data

    1. due date will date back to year 2020. why will choose this year?
    2. company name problem
    1 vote

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    0 comments  ·  Hubdoc  ·  Admin →
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    Hi Wendy, from what you've described our Support team may be best placed to help you here, instead of a product idea. I checked your support cases and it doesn't look like you've raised a case about this yet.

    Please could you contact support and include some more details and screenshots, they'll be happy to check it out. There's info on how to do this here: Get help from Xero support.

    I'll close this idea off for now, and if support can't resolve the problem you can create a new idea, please be sure to include as much detail as possible to describe the idea.

  2. Personal tax returns. At present the systems calculates student loan repayments in line with the taxpayers income. It does not consider the amount of the loan outstanding. This will clearly give an incorrect return for the year in which the loan is repiad.

    Suggestion: Pending a SLC link to establish the oustanding balance, could the dev team implement a 'limit student loan payments to' box for users (like me) to apply a manual override.

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    0 comments  ·  Xero Tax  ·  Admin →
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    Hi Stuart

    Thank you for creating this idea. Unfortunately providing the ability to override this amount will not create the ability to prevent overpayment. If the client is tagged as having student loan repayments due, HMRC will calculate the amount they believe is due based on the income in the return. If the manually edited figure did not meet HMRC expectations within £1, HMRC would reject the tax return. HMRC do not provide an ability anywhere in the filing package to indicate that the client is in their last years of payment.

    We are sorry we can't help more here.

  3. Would like the ability to be able to view all clients on screen in Xero HQ for the purposes of merging duplicates as being able to click the 'Show more clients' means it's difficult to navigate where there is a trading name and legal name in different parts of the list.

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    0 comments  ·  Xero HQ  ·  Admin →
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    Hi community,

    Our product team recently made significant improvements to the client list! 🥳

    You can now choose how many clients to show per page, making it easier to see many more clients. You can now also sort your client list using many more columns. Previously the only column you could sort by is client name but now you can hover over all the columns (organisation name, email address, phone number, business number, subscription type, industry classification, connected banks, financial year, Bank feed deprecation) on the client list and sort. 

    Finally, you can also merge or add clients to groups from the list page. 

    The product team don't have any plans to enable the ability to view all clients on one screen which is why we're shifting this to 'not planned' but we believe that these combined changes will provide a better navigation experience.

  4. Auto generate a new draft tax return for all clients that had a prior year tax return, otherwise we have to go through a list of clients and manually create the tax returns....
    Also we can't export the XT personal tax return lists, there is no export or print option. All we can do is filter on screen, would be good to be able to export for tracking purposes...

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    1 comment  ·  Xero Tax  ·  Admin →
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    Hi Bonnie, thanks for sharing your ideas and thoughts with us. I can see how this would save you time. However, after engaging with our product team I can confirm that we don’t currently have any plans to develop a feature that auto generates a new draft tax return when one exists for a prior year. Similarly for exporting or printing the XT personal tax return lists, there are no plans to work on this. I appreciate this isn’t the news that you wanted, but hope that this update brings you some clarity.

  5. Please could we have the ability to add a payment date to WISE payments. Currently our client wants the remittance advice sending with the payment date and therefore we have to remove and redo the payments to create the WISE reference. If we could chose a payment date this would cut out the duplication.

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    Hey Lorraine, appreciate you taking the time to share this idea.

    As you might have already seen, we’ve removed the option to add Pay with Wise to your Xero subscription for new sign ups, and we’ve made the decision to completely remove the feature from 26th February 2024.

    As such, we’re also closing out any ideas related to feature improvements for Xero Pay with Wise. 

  6. Xero in US. Most of my bookkeeping and accounting clients want me assist in doing their business and personal tax returns, I do so by gathering and ensuring all docs are accurate and included. I have been partnering with a licensed tax preparer for 10 years, successfully. For reasons, I am now looking to move to a new preparer. I have found one I have worked with for several years. I introduced her to Xero some time ago, as she uses QBO, and doesn't care for it. However, QBO integrates with Pro Series tax software, a big plus. Xero doesn't…

    1 vote

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    0 comments  ·  Xero Tax  ·  Admin →
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    Hi David, thanks for sharing this idea! 

    Xero has an open API so anyone can develop an integration for it, without providing us with supporting documentation. 

    As this is the case, we'd recommend reaching out directly to the software provider themselves, to suggest they build a Xero integration.

  7. XPM API 3.0 & 3.1 -> Can we please have Schedule Information > Priority to be fetched along with the Job Details?

    Otherwise we cannot sort fetched Jobs by Priority..

    We can use Custom Fields, but that means we have to fire an API to fetch the custom field for every single job we are fetching from XPM..

    Any idea guys?

    Many thanks!

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  8. I have a custom Income Statement template, but it doesn't display when I try to use the class comparison report.

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    0 comments  ·  Workpapers  ·  Admin →
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    Hi Bundiono, Common formats are reports that have been developed by our team based on understanding of common formatting options customers would like to run a base report of. 

    There is no way to apply a common format to a custom report you've saved in your org.

    One way to set this up would be to run the Common format report, apply changes to match the custom options of your saved report then save a new custom report. 

  9. 1 vote

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    2 comments  ·  Xero HQ  ·  Admin →
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    Hi team, rounding back after engaging with our product team on this. The maximum size upload of a document is set based on the technology we're using for Document Packs (Adobe). At this time there really isn't anything we could do to expand this and will close the idea here to set expectation. Thanks for your engagement.

  10. Is it possible to revert the new layout on Jobs manager back to the old format - our practice works better with the old screen format - would be good if we had a option to revert back please.

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    Hi Trish, we don't intend to allow users to revert back to the old layout, but understanding detail of what you got out of the old that'd help in the new view would be great and maybe of interest to others in community here, too. 

  11. International Edition Payroll is very basic. Salaries cannot be allocated to any branches or tracking categories. All debits just go to the Expense Head of salaries etc. Also there is no option to add an employee number that would show up in the payroll reports.

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    Hey Mukhtar, thanks for your post!


    We don't currently offer an international version of our Payroll product. Instead, it sounds like you may have accessed the 'Pay Run' feature in Xero


    Xero's Pay Run feature is a simple payroll tool you can use to pay a few employees in your base currency, as well as running pay reports and managing basic employee information.


    I can confirm there are currently no plans to expand the feature set of Pay Run to include tracking categories or employee numbers as you've described. 


    I'd recommend checking out our Xero App store, to see if there's a app from one of our app partners that provides payroll in your local currency 😊

  12. please just open up the CRM so we can report on any field

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    Hi Liz, we don't have plans to develop a fully open report builder. But it'd be good to better understand your needs and what you feel is missing from Xero's reporting at present? 

    Xero's Blank report can be used to create build a custom report from scratch at present and may help here? 

  13. With the old Aged Payable/Receivables report, when you clicked on a name for a supplier/customer it took you to a list of invoices both paid and unpaid.

    This was super useful to track where client's enter things twice and one is paid, and reconciling to statements.

    Now when I click on the contact/name in the new report it only shows what is outstanding.

    Going to the contact card to look at transactions is not as helpful and cannot be exported to Excel for further recs with large amounts of transactions.

    Pics attached to show difference in reports and how the…

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    Hi Jarrod, as you've found the new Aged Summary flows through to the detail of outstanding items that are still payable/receivable. Being open we don't have plans for changing this. 

    Instead, you can view transactions of all these status by running the Receivable or Payable Invoice Summary and Detail reports

    Grouping or Filtering by Contact should get you to the same level of data as shown in your image. 

  14. Have Bank Feeds available from Nabtrade in line with all other types of feeds. I use Nabtrade for share trading and have a balance that adds interest monthly as well as buying & selling shares.
    These feeds are not currently available it but should be arranged with NAB in these digital times.

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    Hey Ian, appreciate you sharing this idea!


    Looks like we currently support most of the NAB Bank Feeds, but as you mentioned there's no support for NABtrade.


    Rather than posting here on Product Ideas, I'd recommend using our 'Bank Feed Request form'


    This one goes directly to our bank feeds team 😊

  15. Hi There

    With the new job manager view we are finding that we have lost a lot of efficiency in the functionality of day-to-day job manager. Previously on the job page (now seen when we click on "mmanaged by", there is the tabulation of jobs due this week and next. Ths was a great tool for job management and workflow whereby we could click on these headers and view the number of jobs for eg due this week and work through these to complete. Now when this is clicked on it takes us back to the new job page full…

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    Thanks for your detail and sharing on this in Xero Product Ideas, Michelle.

    While we appreciate what you're asking, we made a recent update that does impact your idea and wanted to share with you, here.

    Recently, we removed the summary table in Job Manager, as all the information shown here is now available in the All jobs tab through filtering and pagination.

    You'll find from the All job tab that you can view Totals, these are located near the Search bar, and bottom of the page where pagination is shown. You can also set filters for the results you've noted;

    • Starting today - by setting a Start Date filter with > Custom date, and choosing today's date from the calendar
    • Due this week - by setting Due date to filter by 'This week'
    • Due next week - by setting a Due Date filter with > Customer date and selecting…
  16. With various data breaches being carried out at present, a client has asked if superannuation fund details can be hidden on pay slips. Similar to a bank account where only a few digits are shown & rest are xxxx.

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    0 comments  ·  Xero HQ  ·  Admin →
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    Hi Brett 👋


    Thanks for sharing your suggestion, and appreciate that you're looking out for your employee's personal data!


    There are certain super details that do need to be included on a payslip, and you can read more about them here. 


    Because Fund name and / or fund number is a required field, we'll shift this to not planned.

  17. It would be great if we could print reports to word allowing simple formatting prior to providing to the client, the download to excel requires significant formatting and while the PDF looks great it doesn't allow for flexibility eg to fit to one page, adjust wording etc

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    Hi Matthew, appreciate you sharing your idea here however do want to be open that we don't have plans for adding more export format options for reports. 

    Currently where needing to make adjustments to reports from Xero, you can export to Excel or Google sheets. 

  18. Would be great if you could add a Customer Receipt/Payment report.

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    Hi Kayleen, you'll find there are quite a few reports in Xero that you can run that will show you your contact activity and payments. 

    To start I'd recommend the Contact Transactions reports for individuals or the Receivable or Payable Invoice Detail reports for multiple contacts. 

    Alternatively, there's the Income and Expenses by contact report that could be of use here too. 

  19. Could we please have a quick add for employees - as in create new employee like invoice, bill, contact?

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    Thanks for the idea and support here, all. We appreciate the valuable feedback on this idea. While we understand that the ability to easily add employees to the + menu would be beneficial to your workflows, we don't have direct plans for making this change within the create new menu in the foreseeable future.

    We appreciate this is not the news you’d like around this but we do want to be upfront with you here to help you make the best decisions as needed for your businesses.

  20. We have staff on Annual Salaries, but have to pay them as "hours worked". This is not technically correct, as some weeks they work more than other weeks. Their annual leave and personal leave are based on a 38 hr week, but showing their working week as 38 hours is incorrect. Any way we can remove the "hours" on the payslips?

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    0 comments  ·  Xero HQ  ·  Admin →
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    Hey Diane, thanks for submitting this idea 😊


    Currently in Xero, when an employee is set to an 'Hourly Rate' earnings type, it is not possible to remove the hourly.  from the payslip. 


    This is in keeping with HMRC advice, that a payslip must display the number of hours, if pay varies depending on time worked. You can read more about that here.


    However, if an employee is set to 'Annual Salary' earnings type, they won't see an hourly total on their payslip. 

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