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1315 results found

  1. I had a validation error CMN.ATO.DISTBENTRT.000013 generated in an SMSF tax return.
    When I clicked on the validation error it took me to a specific trust income schedule (number 10 of 18), which had several fields highlighted. The error says that there must be a number in any of the fields A B D U and so on - this schedule met this condition.
    After much wasted time trying to re-enter fields, checking there were no blank spaces, deleting and re-entering all fields, deleting and re-entering the whole schedule, I contacted support.
    It turns out the error was actually generated…

    12 votes

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    3 comments  ·  Xero Tax  ·  Admin →
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  2. Upon accepting a subscription transfer request, it would be great to have an option to "link to existing client record" or "create a new client record". There's currently no option for this and this creates double-up entries in Xero HQ which need to be manually removed, re-linked and archived.

    20 votes

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     ·  2 comments  ·  Xero HQ  ·  Admin →
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  3. In the new staff experience, it's only possible to assign staff members the Advisor or None role for a Xero organisation. It would be good to have blue Xero organisation roles available to select so to give my staff the correct permission from within practice tools (HQ/XPM)

    7 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  4. NZ Tax Audit Check of Overseas Income Jurisdiction Codes needs corrected to identify invalid country code UK and bring up a red error message. The correct code for the United Kingdom is GB not UK, the audit check should pick this up at the audit check stage which it currently does not. Thus when we go to file the return the return goes in to error as the jurisdiction code is invalid.

    61 votes

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     ·  10 comments  ·  Xero Tax  ·  Admin →
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  5. Hubdoc. Options to post to Xero are Purchase, Spend money, Invoice (AP) and credit note.
    Can we have a received money option as well please so that I can enter say bar takings from an end of day till report straight to the Tills cash reconciliation report.?

    47 votes

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    9 comments  ·  Hubdoc  ·  Admin →
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    Thanks for all your engagement on this idea. We understand that the option to post receive money transactions from Hubdoc is important to all who've supported this, however we want to be transparent that this isn't a feature we're currently working on.


    Please continue to add your support to this idea and if there are any changes around this we'll share with you all, here.



  6. Client Insights - Exporting to excel for further analysis (e.g. by manager)

    5 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  7. 50 votes

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     ·  11 comments  ·  Xero HQ  ·  Admin →
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  8. It would be really useful to be able to log into more than one company on an reference basis only. I'm often in the middle of something when I am asked a question relating to another company by a colleague or client. I have to log out just to find one bit of information. I might have multiple windows open with different reports etc that I then lose. This is also very important when working on related companies to see intercompany loans in both companies at once. I can see why it would be a problem to post changes to…

    8 votes

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    2 comments  ·  Xero HQ  ·  Admin →
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    Hi Cath, when you say you have to log out and then into the other org, are you using 2 separate Xero account logins?

    Appreciate not the ideal solution but you could use incognito mode atm, to open the organisation you need to reference?

  9. Would love to be able to add custom job fields onto the Job Manager dashboard and be able to create filters from them.

    25 votes

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  10. When emailing receipts to Hubdoc, anything written in the email title or body should stay with the receipt. Currently, Hubdoc turns one email into 2 uploads. One upload is the email. One upload is the receipt. It is nearly impossible to know which email matches which receipt. The result is that important documentation is lost. For example, my clients often email a receipt to Hubdoc for meals and they write who was present at the meal and the business purpose into the email's title or body. Those details are required by the IRS but the current Hubdoc system does not…

    11 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  11. Place of birth, like Director ID, is a field that is important for any individual clients who are company officeholders. Rather than having to keep this record in an external software, ideally we would have all the information about a client in one place, and as such, would appreciate a "PLACE OF BIRTH" field somewhere in the client record to facilitate this.

    10 votes

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  12. Be able to export list of archived clients, especially if they still have xero subscription that was missed to cancel. So that these can be easily reviewed.

    We are paying Xero for no reason at all.

    Also the ability to bulk change those archived clients eg cancel subscriptions

    Perhaps when clients are archived there should be something to flag to remember to do something with the subscription eg cancel or transfer.

    Thanks

    9 votes

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     ·  1 comment  ·  Xero HQ  ·  Admin →
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  13. The fact that it's so hard to get a rental property schedule to share from one return to the selected second client is very very very very annoying. If there were a button we could press to manually ask it to share across that would save endless saving, closing, opening, closing the whole program, turning off your computer and leaving my desk in frustration.

    20 votes

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     ·  2 comments  ·  Xero Tax  ·  Admin →
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  14. In other accounting management software, you can allocate WIP to a previously posted invoice. This is a really handy feature which prevents WIP being written off if a job has already been invoiced and no further invoices will be raised.
    It helps with budgeting and KPI's (preventing WIP writeoff).
    There are enough times when it has been needed, e.g. after a job has been completed and invoiced, and new information comes to light requiring a re-work.

    11 votes

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  15. When Settlor relationship exists for a client, this needs to flow through automatically to the IR6 in the same way that Beneficiary relationships do.

    32 votes

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     ·  1 comment  ·  Xero Tax  ·  Admin →
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  16. When reviewing WIP for a client you can't see the title of each job without clicking in to it. Could we please make the job column wider so we can see what the job is without opening it.

    14 votes

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    Thanks for sharing with us here in Product Ideas, everyone.

    We're working on modernising the client record user interface(UI) and your idea here is being worked into this change.

    We'll first be making this available to our UK practices, with the aim of eventually expanding this to all regions. I'll be back to confirm as this starts to roll and give more detail of the change.

  17. Can the headings please become sticky in Client Insights ?

    5 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  18. I'm completing my first Trust ITR for 2024, and inputting info into the new Trust Income Schedule.

    The Non-PP income flows through to Item 8, but the Capital Gain isn't flowing through to Item 21...

    WHY do you insist on SO MUCH double entry??!?

    It's not even throwing an error, like the 'Managed Fund' schedule does in an Individual ITR??

    31 votes

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    9 comments  ·  Xero Tax  ·  Admin →
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    Appreciate the conversations here. The other idea linked in this conversation that we delivered on was for the ability for information to flow from the Trust Return(TRT) to Individual Returns(ITR) which is facilitated with the Trust Income Schedule,

    This is slightly different in that you're wanting information from the CGT worksheet to flow through to a TRT.

    Right now non ITR's will need to create a CGT worksheet after the Trust Income Schedule, we appreciate wanting to see further improvement in this space for non ITR's to create a CGT event in a worksheet. It's something we looking to implement in the future but don't have a timeframe on atm. I'll let you know here if there are any changes. Thanks

  19. Since the XPM update (April 2025) milestones in XPM are now at the bottom of jobs. They should be at the top of the job (as they were previously) so that they are one of the first things we see on a job. We use milestones to remind us of important filing dates so relegating this to the bottom of jobs requires too much scrolling and is very frustrating.

    5 votes

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  20. Please include in the Insights tab the ability to filter by client group.

    3 votes

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     ·  2 comments  ·  Xero HQ  ·  Admin →
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