Homepage not updating live data - reconciled transactions
The homepage does not live update the reconciled transactions. It is always showing old data.
Wes Humpage
shared this idea
Hi everyone, thanks for sharing this feedback. We understand the importance of having homepage dashboard figures update immediately after completing bank reconciliation.
The expected behaviour is for homepage widgets to refresh and reflect updated information shortly after reconciliation is completed. If you’re experiencing delays, it may be worth checking your internet connection and browser performance to rule out local factors.
I’ve updated the status of this post to Feedback, as this relates to unexpected behaviour rather than a new product feature request. If you continue to experience this issue, we encourage you to contact Xero Support so our team can look into this with you.
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Lyn Steinmetz
commented
I've just reconciled 38 bank transactions and returned to the home screen. It still says I have 38 items to reconcile. The Homepage therefore does not reflect the correct figures for debtors and creditors. 5 minutes later I refresh and its still telling me I have 38 items to reconcile! Furthermore, the homepage is way too cluttered and busy :o(