Setting up workpapers doesn't stop
Started to have a look and am stuck on the Setting up Xero Workpapers screen. It says:
Setting up Xero Workpapers...
This may take a few minutes.
Don't refresh or close this page.
Its been over an hour. An suggestions?
Michael Mason
shared this idea
Thanks for raising this with us here, Michael. We appreciate the issue some partners were experiencing in the new Workpapers set up flow and I want to confirm that our product team have recently released a fix for this. 😊
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Michael Mason
commented
This appears to have rectified itself after a period of time, working the following day.
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Andrew Paterson
commented
Same here for us - but I have checked back in this afternoon and it appears to have fixed and we can make a pack now.
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Bronwyn Wandell
commented
I cannot add workpapers, we get the same screen "setting up workpapers" however does not progress.
Setting up Xero Workpapers...
This may take a few minutes.Don't refresh or close this page.