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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1018 results found

  1. Ability to edit invoice without having to remove and redo all payments on that invoice

    75 votes

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     ·  24 comments  ·  Invoicing  ·  Admin →
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  2. We need a way for Xero to know that there was a chargeback on an invoice through GoCardless so that the payment applied against the Xero invoice is removed.

    There have been instances where a customer's bank did not accept the charge made against the bank account and GoCardless charged us back for the invoice. We didn't collect the payment, but Xero still has the invoice marked as paid. When reconciling AR this month, there was a few invoices that were charged back but were still showing paid.

    21 votes

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  3. When using Xero Projects, we can assigned Bills and Sales Invoices to a Project.

    However, it is possible to create a Sales Invoice and easily overlook assigning it to a Project.

    There is no way to identify Sales Invoices which have not been assigned to a Project. (A recent update provided a feature to do this for Bills but not Sales invoices)

    84 votes

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    24 comments  ·  Invoicing  ·  Admin →
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  4. Make the Customer Field AutoFill in new invoicing

    In the old invoicing - which by the way was must better and more reliable, the customer field would autofill if it was setup to autofill within the customer set up. With the new invoicing this field no longer autofills. Please Fix

    12 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  5. 'Pay Now' shouldn't be displayed on invoices where the customer already has a DD in place as it is confusing, could lead to duplicate payments and cause them to contact us to query whether there is a problem with their DD when they don't need to. Xero say this is because xero can't differentiate customers who already have a DD in place, but they can - there is a flag and this is visible in settings and therefore must be available to developers.

    3 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  6. Is it possible to include a item code column when downloading Xero invoices. This information is already included in the PDF download.

    10 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  7. When a statement is sent to customers it would be great if there was a tick or "sent" next to the customer details in the statements section. At the moment i tick the "send me a copy" box. But i am always having to go back to my emails to check or manually writing down who has been sent statements.

    20 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  8. There is no functionality in Xero to 'automatically' send invoices from Xero to Xero via the network key. Is this something that you could look into?

    15 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  9. Invoice amount and invoice number pre-filled after customer scan Paynow QR code. Increases accuracy and efficiency during bank reconciliation

    25 votes

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    12 comments  ·  Invoicing  ·  Admin →
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    Hi team, as you may have seen in our Xero news, we've been making a lot of improvements in the payments space. While not a direct solution to what you’re asking here, we're beginning to roll out a Tap to Pay experience powered by Stripe in the US. This payment method is already available in AU and the UK, and makes it even easier for your customers to pay you in person, using just your mobile phone and the Xero Accounting App - no extra hardware needed. When these payments come into your Stripe bank account in Xero you'll have all the information for easy reconciliations. We will also be launching Tap to Pay in NZ and Canada after the US.

  10. Hi,
    Currently Xero restricts the export of Invoice / Bills to 500 rrecords at a time.

    We, I am sure like so may other Xero users are a small value per transaction - High Transaction number enviromment and therefore even if one filters on date range for one day, the number of invoices are in excess of 500. This also means that we are unable to append files for one day at a time.

    My I request Xero to remove the restriction on the number of records while exporting Invoice / Bills transactions please.

    Please keep me posted on the…

    20 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  11. If you receive a lot of payments on the same day (20th of the months) would be useful to select the paid invoices all at once and send the receipt to all clients at the same time rather than have to open every single transaction and send the receipts individually

    Alternatively could be a feature on invoices were you choose to send receipt automatically upon payment received.

    43 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate there is some interest in this idea, however at this time we don't have any plans for enabling bulk send of receipts.

    For now, we'll continue to track the support in this idea. I'll share if there are any updates.

  12. Tracking Quotes - same ability as Invoices to see if the invoice was sent.. viewed.. accepted or denied would be awesome.

    9 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  13. PO to approved quote. My customers want to add their PO number and possibly an attachment upload to an approved quote when they select approve on the link. This should be very simple to fix. Also, then this would give us more capabilities in the approval process by allowing documentation to be added to the quote directly from the customer. This way it will tell me when I invoice them what PO was on the order. Also, they were asking for a place to put notes as well. They have notes on a reject but not approve.

    12 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  14. Current size limit of attachments able to be sent with invoices is 7MB.
    Businesses that are required to send PODs with their invoices and that are photographs of the POD's reach the limit of the attachment size after 2 or 3 photographs.

    Email limits at the moment through gmail, outlook etc are around 20MB+ so there is a work around, however makes it much easier and more streamlined to send via Xero.

    10 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  15. Invoice branding is only possible using Microsoft. Would it be possible to make this happen using Google OS also?
    I know there are hundreds of millions of Google users worldwide many of which will be Xero users since your software is excellent software.

    Thanks for listening.

    6 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  16. A type of tax code should be possible in which the tax is subtracted from, rather than added to, the invoiced amount for that line item.

    Rationale: Many countries require that a foreign supplier's invoice be subject to withheld tax if the supplier doesn't have a satisfactory tax treaty entitlement.

    Example:

    We use a reverse-invoice process for our Australian supplier to record payments due to them based on our activity. This activity often attracts a royalty fee that we must pay.

    The UK requires us to withhold 5% of this royalty fee, and pay this over HMRC quarterly.

    To create…

    36 votes

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    9 comments  ·  Invoicing  ·  Admin →
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  17. When creating an Invoice from a quote within Projects, the newly created invoice does not retain any connection to the Project that the quote is linked to. This is very annoying and time-consuming - as the only way to then link the Invoice to the Project is to manually select and assign every individual line item, one by one and map them against the project. Surely this is an easy fix to keep an Invoice linked to a project as the quote was? Why would you disassociate an invoice from a project that it directly relates to??

    27 votes

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     ·  6 comments  ·  Quoting  ·  Admin →
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  18. It would useful to be able to have an edit function that allows you to change a bill to an invoice and vice versa. As clients tend to confuse these and it takes a lot of steps to copy the information over and delete the mistake.

    69 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  19. For now there's a option to block issuing invoice for customer which exceed a certain credit limit. Can we have more options to block a customer, like overdue invoices etc.?

    13 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    Appreciate there are more settings that you'd like to expand the use of the Credit Limit for, Joyce. 

    In lieu of change in the direct feature atm, one way to prevent further invoices from being raised for a contact could be to set their limit to the amount of the invoice due which would stop all future invoices for the contact being raised.

  20. Ability to remove value from online quote. This will allow templated quotes to be used where a total value isn't used and individual pricing is set per task. Dependant on the job there are specific rates per brick etc. Which is calculated at the end of a job bet the rate is set at the start therefore we need people to accept our quote (rates) but the total (quantity) wouldn't be determined until job completion.

    16 votes

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    7 comments  ·  Quoting  ·  Admin →
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    Hi community, while we appreciate your idea here we want to be open that we don't have plans for implementing this change any time in the near term.

    If you'd like to enter a quote with rates and no quantity an option could be to specify the detail of the calculation for jobs in the 'Summary' field.

    You could set up a separate branding theme to be used specifically for your quotes to alter which fields are shown, and when entering the amounts you'd use the Price field to signal the rate and leave the Qty. field as '0'. This means you'll still have a price set per line of your quote but the total amount of the Quote would be '0' and determined at the completion of the job when you copy the quote to an invoice and enter the Qty.

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