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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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26 results found

  1. Xero appears to have stopped pre-populating the Who and What fields when reconciling/posting payments. This is such a backward step in an accounting package that I find it hard to believe anyone asked for it or thought it was a good enhancement idea (and that it took priority over lots of other ideas/changes that would have had merit). Pre-populating saved a huge amount of time and mistakes/inconsistencies e.g. not having to look up the account number where previous similar payments had been posted to; not being able to see a default description that had been used on previous transactions; not…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Graham, thanks for raising this idea with us. I am happy to say that the option of 'memorisation' (prepopulating the who and what) is still available in the reconcile tab of the bank account. You have the option to turn this on and off at the bottom of the reconcile screen. If you are referring to another area in Xero please feel free to reply to this and let us know with more detail so we can review this idea further. 😊

  2. I work in purchases and desperately want to see in the suppliers page where there are multiple bills, a calculation at the bottom of each column (Paid, Due & Total) rather than having to manually calculate each column. The reports page to get this information is too complicated and longwinded. Just show each column totals would make my job so much easier!

    1 vote

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    Hi there, thanks for sharing this idea. At the moment, you can already view outstanding supplier balances in Business > Bills to pay or by running the Aged Payables Summary report. Opening an individual supplier contact will also show their current outstanding balance. You can refer to the screenshot below to see how this would look like in Xero.

    I've updated this idea status to Existing feature for now. If the suggestions above does not fill the gap for you, please let us know where and how you'd like this information to display, and why the current feature doesn't fulfil your requirements.

  3. Are we able to put in drop down box's on "Refences" and "Projects". It would speed up invoicing. Thank you stephen

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Thanks for sharing your feedback here. We can see how having dropdown fields for Projects and Tracking categories could make data entry easier, particularly for users who are new to Xero.

    The dropdowns for fields like Tracking Categories and Projects are already available in invoices. You can click into the field, tab and use the arrow keys, or start typing to display and filter the available options.

    Because this functionality is already available, I've updated the status of this idea to **Existing Functionality** and closed the thread for further voting. If you're referring to a different dropdown or workflow, please let us know more so we can better understand what you're looking for.


  4. Use AI to automatically fill in invoice submission fields based on past expense patterns and details on the invoice.
    It is so painful to manually fill in everything while it's always the same

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →

    Thanks for sharing this suggestion, Qiuyang. We can see how having AI automatically populate invoice details, such as account codes, descriptions, tracking categories, and tax settings based on previous transactions, could help reduce manual data entry and speed up sales invoice processing.

    For now, there are a few features in Xero that you can leverage to achieve this:

    • Use Contact defaults- this will automatically populate the Tax rates, Account codes, and Discounts on every transactions created for the contact
    • Use Untracked item - Untracked items are often used for repetitive data entry, especially for businesses offering fixed services
    • Use Repeating invoice template - If a customer repeatedly buy the same product or services, you can create a repeating template that will automatically generate at a set intervals with the same details each time
    • Copy from existing invoice - you can copy a customer's existing invoice to a new draft…
  5. Under due date you choose from in 7 days and in 14 days, but we need in 30 days.

    This is already available on the APP, please add it to the desktop version!

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  6. When creating the same invoice for multiple customers, allow us to just add all customers in one hit rather than keep having to redraft the invoice which takes up a lot of time.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  7. Not sure if this is the correct category. Get rid of the remittance advice slip on statements. This was useful 10 years ago, but now, with so much being paid online, etc., this is an outdated facility. At least give us the opportunity to get rid of it.

    1 vote

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    2 comments  ·  Invoicing  ·  Admin →
  8. Can you please add an "All" option in the date field. When one chooses this option all transactions for this specific customer, supplier or detailed ledger should open.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Reyke, thanks for raising this idea. We understand why having an “All Time” option in date filters could make it easier to review historical transactions, especially when looking back through customer or supplier records.

    In areas like the Invoices and Bills lists, you can already view all historical records by leaving the date fields blank and searching by contact name. This will show matching transactions across the organisation’s history without applying a date range.

    As this option is already available, I’ve updated the status of this request to Existing Functionality and closed it for further voting. If you’re referring to a specific report or workflow, feel free to share more details.

  9. I'd like to be able to select at Organisation level how you view your invoices and bills as a general rule across the system. Somehow as inclusive and some show exclusive however, you should be able to set the choice at company/organisation level so it's the same across the whole system.

    1 vote

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    Hi Emma, thanks for your suggestion. We understand that having more control over default tax settings can make day-to-day transaction entry smoother.

    Xero already applies tax defaults using a priority order, starting with the Contact, then the item, and then the account settings. These defaults can be updated within your settings to help ensure the correct tax treatment is applied when creating transactions.

    As this functionality is already supported through existing tax and default settings, we’ve updated this idea to Existing Functionality.

  10. Ability to customize colors in Xero. Such as adding a colorful swoosh across the top and/or bottom of the invoice. This is visually appealing and would make Xero stand out amongst the rest.
    Other ideas could include a customizable border also.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Johnny, have you tried Xero's new Invoice editor? This is currently available to US, UK, AU and NZ organizations and will be rolling out to other regions over the coming months.

    As you noted, with this new template editor you can add branding colour that will show as a line above your invoice lines and at the bottom of your invoice.

    If you would like to add more colour and customization to your invoices than what this can offer you may be best to look into advanced branding.

  11. The ability to have a ‘my view’ and ‘client view’ on invoices.
    We have many jobs which are ongoing, and the invoice is sitting in Draft for weeks, constantly getting updated as the job goes on. Each day, labour and materials used that day are adding in as separate line items, so we can see the breakdown cost for each day.
    When we finally send it to the client however, we don’t want them to see the separate line item for each day, so we bundle it together for them into 1 bulk price.
    It would be great if we…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi! Did you know it's already possible to do this in Xero?

    To show a bulk amount, you can use a DOCX template or an advanced invoice template which will allow you to only show the lines you want to show on the invoice.

    To get some more context, please refer to the following article. If you need further help, you can reach out to our support team for further assistance.Thanks

  12. Actually Hide the discount from the Customer on the invoice.

    I DO NOT want the customer to know his discount, so if I select 'hide' discount it should not be displayed on invoice, or you should clearly say 'not hide'

    XERO Just does weird stuff constantly that makes no sense.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →

    This is already possible within Xero Steve. When you choose to hide the discount from the Invoice Settings page you are able to hide the discount. If you're having trouble with that, we'd recommend reaching out to our support team for more assistance.

    If you'd like to try this out before taking action in your own org, you can use the demo company to test it. 🙂

  13. Require a "Pay Now" button available on the user invoice in Xero so when a customer rings wanting to make a payment over the phone, the Xero user can select and open the correct invoice, click on "Pay Now" and this take the users to the (Stripe) Payment Window where card details can be entered and payment accepted. Not all our customers have access to emails and can access the online portal via the emailed invoice. We have just moved from SAGE where this function was available and made accepting payments, quick, easy, simple and secure.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Richard, thanks for the suggestion. We understand the need to move quickly to payment when you’re on a call with a customer.

    You can already access the “Pay Now” option using the online invoice link. Here’s how:

    1. Open the invoice in Xero.
    2. Click the three-dot (more options) menu.
    3. Select Get link.
    4. Open the link in your browser to view the customer invoice.
    5. Use the “Pay Now” option to take payment.

    Alternatively, you can email a copy of the invoice to yourself and use the same “Pay Now” button from your inbox. If you need help with this, feel free to reach out to our Xero Support team.


  14. Please stop the credit note page from closing before I can email a copy to the customer.
    I have to reopen the credit note every time to email a copy.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  15. It would be great to have the option to have both a billing address and delivery address both on an invoice. for example we do work for real estate and need to have both the real estates business address on an invoice but we also need the address of where the residental work was completed. at the moment we are just putting it in the description box along with a description of works completed

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Shamaya, thanks for sharing your thoughts on this.

    We understand you’re looking to show both billing and delivery addresses on invoice, making it easier to manage customers with different invoicing and shipping locations.

    This is currently possible through custom document themes. By creating an advanced DOCX template, you can add the delivery address field alongside the billing address so the right details appear on your customer-facing invoices.

    I’ve updated the status of this idea to Existing Functionality and closed it for further voting. If you need help setting up your custom layout or adding the relevant fields, our Xero Central guides can walk you through the steps.


  16. Please can we link staff Holiday/Annual leave to and from Service M8 to Xero. That way Xero matches the diary planning of Service M8 and automatically updates the staff Holiday Balance

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Gavin, thank you for sharing your feedback regarding an integration between ServiceM8 and Xero Payroll. I wanted to let you know to let you know that ServiceM8 already have an integration with Xero. Xero operates on an open API, which allows third-party developers to connect their software directly to our platform.

    The integration was built and is maintained by the team at ServiceM8. Their support team are in the best position to guide you through how to connect, or for you to provide feedback on their software.

    If you have any questions about features inside Xero itself, please feel free to reach out to our support team.

  17. End-to-end workflow: Quote → Invoice → Purchase Order → Bills

    I would like to see a more connected workflow in Xero that reflects how projects are actually delivered in practice.

    Currently, quotes can be converted to invoices, but there is no ability to move from a quote into a purchase order. This creates a disconnect between customer-facing and supplier-facing processes.

    A typical workflow for project-based businesses (e.g. construction, interiors, supply) is:

    Quote issued to client
    Quote accepted
    Invoice raised to client
    Purchase orders raised to suppliers based on the quote
    Supplier bills received
    Further invoices raised to client as required…

    1 vote

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    0 comments  ·  Quoting  ·  Admin →

    Hi Steven, appreciate your feedback. We understand you’re looking for a quicker way to turn an accepted customer quote into a supplier purchase order without needing to manually recreate the details.

    There is already a way to do this in Xero using the “Copy to...” option from the quote menu, which lets you copy the quote details into a new purchase order.

    As this functionality is already available, I’ve updated the status of this idea to Existing Functionality and closed it for further comments and votes. If you need help using this feature, feel free to reach out to our Xero Support team.


  18. Send invoices directly via SMS/Text message, without the need to send via Email first.

    Also, the ability to send via SMS/Text message from the (iPhone) app.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hi! Did you know it's already possible to do this on an iPhone! to do this:

    1. Open the Xero Accounting app, tap Sales, then open the invoice you want to send.
    2. Tap Options, then tap Share.
    3. Select Messages/SMS (or another mobile app on your device) to share the invoice link.
    4. If the invoice is still in Draft or Awaiting Approval, sharing it will mark it as approved😊
  19. Dear Xero Product Team,

    I would like to request the addition of new repeat template options for invoices and bills—specifically quarterly, six‑monthly, and yearly frequencies. These options would serve as helpful reminders for generating invoices or bills based on each company’s specific requirements.
    This enhancement would be especially beneficial for businesses and agencies involved in residential property management and lettings, as well as suppliers who rely on Xero for regular billing cycles.

    Thank you for considering this request.
    Waqar Ahmad

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →

    Hi Waqar, thanks for sharing this suggestion.The suggestion here is to add more set options for recurring timeframes like quarterly, six-monthly, or yearly schedules.

    Just to clarify, this is already possible in Xero using the existing repeating transaction settings. Instead of selecting a preset option, you can enter the number of months directly in the “Repeat this transaction every” field. For example, enter 3 months for quarterly, 6 months for every six months, or 12 months for yearly.

    As this functionality is already available, we’ve updated the status to Existing Functionality and closed this idea for voting. Thanks again for sharing your feedback and helping highlight where clearer guidance could improve the setup experience.

  20. How about you print the contact name on invoices. Give me control back of how I want to conduct my business.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →

    You can already do this in Xero Brendan! You can use an advanced invoice template in order to show the contact's first name and last name. We have a bit if help around this in Xero Central , but if you need an extra hand you can raise a case with our Xero Support specialists. 😊

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