18 results found
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branding theme editor
Hurry up and roll out the great branding theme editor shown in your video! I love it and want to use it. The one in the picture attached.
4 votesThanks for raising this here Niret, looks like the new branding theme has been released now. We hope you're liking the new version.
Also, thanks for your comment there Dianne, if the terms and conditions are longer we usually recommend using DOCX templates or advanced invoice templates for more freedom of customising. If you need further assistance with this, we'd recommend raising a case.
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Invoice - Include both billing and delivery address
It would be great to have the option to have both a billing address and delivery address both on an invoice. for example we do work for real estate and need to have both the real estates business address on an invoice but we also need the address of where the residental work was completed. at the moment we are just putting it in the description box along with a description of works completed
3 votesHi Shamaya, thanks for sharing your thoughts on this.
We understand you’re looking to show both billing and delivery addresses on invoice, making it easier to manage customers with different invoicing and shipping locations.
This is currently possible through custom document themes. By creating an advanced DOCX template, you can add the delivery address field alongside the billing address so the right details appear on your customer-facing invoices.
I’ve updated the status of this idea to Existing Functionality and closed it for further voting. If you need help setting up your custom layout or adding the relevant fields, our Xero Central guides can walk you through the steps.
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Allocate invoice payment to multiple accounts
The Problem:
When a customer pays more than the invoice total due to tips or card surcharges, Xero’s Add Payment screen forces any amount over the invoice total to be treated as an overpayment/credit, not as intentional extra income. This prevents me from allocating the excess directly to specific income accounts (e.g., Qualified Tips or Card Processing Fee Income) at the time of payment. As a result, I have to use multi‑step workarounds (separate Receive Money and Spend Money entries, later adjustments once bank feeds arrive) just to reflect a single real‑world payment event: invoice amount + tip/surcharge − merchant…4 votesThanks for the suggestion. We understand the need to handle small differences like fees, rounding, or split allocations when applying invoice payments.
This is already possible in the Bank Reconciliation screen. You can use Find & Match to reconcile payment statement line with the invoice, then add any difference via Adjustments (such as Bank Fees or Minor Adjustment) and allocate it to the relevant Chart of Accounts code.
If you need more help with this workflow, please reach out to our support team who will be happy to help!
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SMS/Text - Send invoices and quotes without the need to send via Email first
Send invoices directly via SMS/Text message, without the need to send via Email first.
Also, the ability to send via SMS/Text message from the (iPhone) app.
3 votesHi! Did you know it's already possible to do this on an iPhone! to do this:
- Open the Xero Accounting app, tap Sales, then open the invoice you want to send.
- Tap Options, then tap Share.
- Select Messages/SMS (or another mobile app on your device) to share the invoice link.
- If the invoice is still in Draft or Awaiting Approval, sharing it will mark it as approved😊
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Permissions - Invoicing and Quoting
I'd love for my staff to be able to login into xero to create invoices and quotes, and send them without being able to see the rest of the business accounts. Or has this been developed and can be done?
4 votesThis is possible within Xero Alex!. You can assign the Invoice or Purchases draft only permissions which restricts the user from seeing anything other than the draft invoices and related transactions they’ve created themselves. You can also assign Invoice only – Sales (quoting and invoicing) if they need sales-side access, or Invoice only – Purchases (purchase orders and bills) if they need purchase-side access. Both levels let the user create and approve transactions in that area, rather than only creating drafts. If you need more help deciding what to assign please reach out to out Support Team and they will be able to help you wiht that. 😊
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Invoicing - Ability to print the contact name on invoices
How about you print the contact name on invoices. Give me control back of how I want to conduct my business.
3 votesYou can already do this in Xero Brendan! You can use an advanced invoice template in order to show the contact's first name and last name. We have a bit if help around this in Xero Central , but if you need an extra hand you can raise a case with our Xero Support specialists. 😊
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Invoices - Add a "Title" field to Invoices and display it on the Sales Invoice list view
This has already been put forward, voted for and declined by admin however all the comments I can see refer to the client not being able to see descriptions - I want to use Xero as my sole place for organising, quoting and invoicing however we do a lot of repeat custom for several clients and may invoice them 20-30 jobs per calendar month, all we get in the invoice list is the invoice number which unless I keep a separate ledger or spreadsheet doesn't tell me what the work is for...... if I need to reference a specific job…
2 votesHi there, appreciate your detailed feedback. We understand the need to quickly identify invoices when managing multiple projects, properties, or jobs.
For this use case, the existing Reference field in invoices can be used to add details like job names, project titles, or PO numbers up to 255 characters. The Reference field is searchable and can also be shown as a column in the Sales Invoice list view, making it easier to scan and locate invoices from the main screen.
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Invoices - Default option for due in 30 days
Under due date you choose from in 7 days and in 14 days, but we need in 30 days.
This is already available on the APP, please add it to the desktop version!
1 voteHi William, if this is a general guide for invoices you create in your organisation you can set this as the default within your Invoice Settings 🙂 - Check out our help on this here in Xero Central.
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Allow same invoice for multiple customers
When creating the same invoice for multiple customers, allow us to just add all customers in one hit rather than keep having to redraft the invoice which takes up a lot of time.
1 voteHi Kristie, appreciate you posting in the forums here, however this is already possible 🙂
If you create a contact group and include all the contacts that you'd like to invoice you can simply create a Contact Group invoice. We have a bit of help on this in Xero Central.
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Contacts - Enable advanced search using tags and group intersections
The idea comes from the desire to add contacts to multiple groups and then search invoices from contacts who are in Group "A" and in Group "B".
However, I think more broadly useful is an entity tagging system. A contact/invoice/etc could have user defined tags.
Search tools (contact search/invoice search/etc) could be improved by allowing for results from the intersection of multiple tags. (See Elasticsearch)
1 voteHi Evan, thanks for sharing your feedback. We can see how having more flexible ways to filter customer groups could make it easier to manage larger contact lists, reporting, and searches.
There are a few existing features in Xero that may help, depending on what you’re trying to achieve.
- Contacts can be added to multiple Contact Groups, and you can use report filters, such as in the Receivable Invoice Summary or Payable Invoice Summary reports, to narrow results using different group combinations.
- For more detailed financial segmentation, Tracking Categories can also be used to organise and report on transactions across dimensions like department, location, or business unit.
If you need help utilising these features in a way that will suit your business needs, feel free to reach out to our support team for more assistance.
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Branding - Adding COLOR to the Xero Invoice
Ability to customize colors in Xero. Such as adding a colorful swoosh across the top and/or bottom of the invoice. This is visually appealing and would make Xero stand out amongst the rest.
Other ideas could include a customizable border also.1 voteHi Johnny, have you tried Xero's new Invoice editor? This is currently available to US, UK, AU and NZ organizations and will be rolling out to other regions over the coming months.
As you noted, with this new template editor you can add branding colour that will show as a line above your invoice lines and at the bottom of your invoice.
If you would like to add more colour and customization to your invoices than what this can offer you may be best to look into advanced branding.
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payment button to user invoice for taking customer phone payments
Require a "Pay Now" button available on the user invoice in Xero so when a customer rings wanting to make a payment over the phone, the Xero user can select and open the correct invoice, click on "Pay Now" and this take the users to the (Stripe) Payment Window where card details can be entered and payment accepted. Not all our customers have access to emails and can access the online portal via the emailed invoice. We have just moved from SAGE where this function was available and made accepting payments, quick, easy, simple and secure.
1 voteHi Richard, thanks for the suggestion. We understand the need to move quickly to payment when you’re on a call with a customer.
You can already access the “Pay Now” option using the online invoice link. Here’s how:
- Open the invoice in Xero.
- Click the three-dot (more options) menu.
- Select Get link.
- Open the link in your browser to view the customer invoice.
- Use the “Pay Now” option to take payment.
Alternatively, you can email a copy of the invoice to yourself and use the same “Pay Now” button from your inbox. If you need help with this, feel free to reach out to our Xero Support team.
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Approve and email credit notes
Please stop the credit note page from closing before I can email a copy to the customer.
I have to reopen the credit note every time to email a copy.1 voteHi Stephen, when creating a credit note there are a few drop down options from the Approve button.
If you click this you should see the ability to Approve & email so you can do this all in one flow. 🙂
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Uk Payroll: ServiceM8 to sync employee leave
Please can we link staff Holiday/Annual leave to and from Service M8 to Xero. That way Xero matches the diary planning of Service M8 and automatically updates the staff Holiday Balance
1 voteHi Gavin, thank you for sharing your feedback regarding an integration between ServiceM8 and Xero Payroll. I wanted to let you know to let you know that ServiceM8 already have an integration with Xero. Xero operates on an open API, which allows third-party developers to connect their software directly to our platform.
The integration was built and is maintained by the team at ServiceM8. Their support team are in the best position to guide you through how to connect, or for you to provide feedback on their software.
If you have any questions about features inside Xero itself, please feel free to reach out to our support team.
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Quotes - copy to purchase order
End-to-end workflow: Quote → Invoice → Purchase Order → Bills
I would like to see a more connected workflow in Xero that reflects how projects are actually delivered in practice.
Currently, quotes can be converted to invoices, but there is no ability to move from a quote into a purchase order. This creates a disconnect between customer-facing and supplier-facing processes.
A typical workflow for project-based businesses (e.g. construction, interiors, supply) is:
Quote issued to client
Quote accepted
Invoice raised to client
Purchase orders raised to suppliers based on the quote
Supplier bills received
Further invoices raised to client as required…1 voteHi Steven, appreciate your feedback. We understand you’re looking for a quicker way to turn an accepted customer quote into a supplier purchase order without needing to manually recreate the details.
There is already a way to do this in Xero using the “Copy to...” option from the quote menu, which lets you copy the quote details into a new purchase order.
As this functionality is already available, I’ve updated the status of this idea to Existing Functionality and closed it for further comments and votes. If you need help using this feature, feel free to reach out to our Xero Support team.
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Feature Request: Quarterly, Six‑Monthly & Yearly Repeat Templates
Dear Xero Product Team,
I would like to request the addition of new repeat template options for invoices and bills—specifically quarterly, six‑monthly, and yearly frequencies. These options would serve as helpful reminders for generating invoices or bills based on each company’s specific requirements.
This enhancement would be especially beneficial for businesses and agencies involved in residential property management and lettings, as well as suppliers who rely on Xero for regular billing cycles.Thank you for considering this request.
Waqar Ahmad1 voteHi Waqar, thanks for sharing this suggestion.The suggestion here is to add more set options for recurring timeframes like quarterly, six-monthly, or yearly schedules.
Just to clarify, this is already possible in Xero using the existing repeating transaction settings. Instead of selecting a preset option, you can enter the number of months directly in the “Repeat this transaction every” field. For example, enter 3 months for quarterly, 6 months for every six months, or 12 months for yearly.
As this functionality is already available, we’ve updated the status to Existing Functionality and closed this idea for voting. Thanks again for sharing your feedback and helping highlight where clearer guidance could improve the setup experience.
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Invoicing - Full invoice preview
When the invoice has been approved and need to be emailed, the side by side view is great but I would like to see the invoice amount ex VAT, not the total of the invoice and it would be good to see all the body of the invoice as well, not just saying there are more items, you cant even click on it to see
2 votesHi Lisa, I know it's been sometime since you initially raised the idea with us here. Rounding back on this I wanted to highlight the 'Get link' that is available from the 3 dot drop down menu in the top right of the invoice.
You'll be able to copy and paste the URL that's provided to view the full invoice that will be shown to your customer.
There will be a subtotal that shows the invoice amount excluding VAT, the VAT amount applied and the Amount due including VAT.
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Statement remittance advice
Not sure if this is the correct category. Get rid of the remittance advice slip on statements. This was useful 10 years ago, but now, with so much being paid online, etc., this is an outdated facility. At least give us the opportunity to get rid of it.
1 voteHi Christine, you can use an advanced branding for this and download and edit the Statement docx template where you'll be able to remove fields.
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