370 results found
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Singapore e-Invoice - Validate credit note in Invoice Now
To have the ability to validate credit notes in Invoice Now that are not allocated to a sales invoice but are solely created to issue a cash refund.
1 voteAppreciate you raising this suggestion. Being able to send credit notes via InvoiceNow could make it easier to keep cash refund processes within the e-invoicing workflow.
We've moved this idea to Gaining Support so we can continue gathering feedback. If this would be useful, add your vote and share your use case.
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Invoice Layout - Customise position and alignment of invoice fields
I would like to provide some feedback on the new invoice format that was recently automatically applied to my account.
While I think the ability to see the invoice due date prominently at the top is a great improvement, it does come across as quite aggressive and I find the relocation of the Issue Date, Invoice Number and Reference fields from the top-right corner to be a significant step backwards.
It needs to be noted as well, that the position of the Invoice number now changes, depending on the length of information in the 'Reference' field. It is super annoying.
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1 voteAppreciate you raising this suggestion, Jennifer. Being able to control where key fields appear on an invoice could make it easier to work with high volumes of invoices.
For now, Custom DOCX Invoice Templates may provide an option to adjust the positioning of fields.
I’ve moved this idea to Gaining Support so we can continue gathering feedback. If this would be useful, add your vote and share which layout controls you’d like to see
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Dashboard - Add an outstanding quotes widget to the main dashboard
I want the option of a widget showing all outstanding quotes on the homepage. It is available on the Sales Overview page, but I want something similar on the homepage please
1 voteWe understand the request for a Quotes widget on the main Xero dashboard, similar to the existing information available in Sales Overview. A quick summary of outstanding quotes could make it easier to check the sales pipeline without opening another page.
I’ve moved this idea to Gaining Support so we can continue gathering feedback. If this could improve your workflow, add your vote and share how you’d like the widget to work.
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Invoices - Import BCTI invoices
Xero should be able to import PDF BCTIs from other companies straight into Invoices, just like how Bills can be.
BCTIs are very commonly used and the amount of manual entry into Xero is excessive for our current time.1 voteAppreciate your feedback on how Smart document capture does not meet your needs, Sam.
We'll start to get a wider sense of interest and support for importing BCTI invoices like an upload feature similar to bills.
This isn't something we have plans for at present but we'll keep a watchful eye on this here, and share if there's any news.
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Contacts - Ability to set additional contacts as CC or BCC recipient from the contact record
I have a primary contact with two additional people checked to be included in emails.
However, when the invoice is raised, the additional people are included in the TO line rather than the CC line.
It would be good if additional people were sent in the CC line as this is common business prractice.
6 votesThanks for sharing your idea around CC'ing when sending invoices from Xero here.
Appreciate how having the ability to predefine the type of recipient each additional person on a contact record is would be helpful, and save time having to manually make these adjustments when sending.
It's not something we have planned just atm, but will keep an eye on the support and share if there are any updates.
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Invoice templates - Change format of ABN
Currently, when you toggle on ABN in the new invoice template, it removes all the spaces which is the incorrect formatting for an ABN. The only work around is to manually type in the ABN with the correct spacing in the ADDITIONAL BUSINESS INFO box.
The screenshot shows a manually added ABN at the top and the default Xero layout at the bottom.
It should be noted that in organisation settings, the ABN spacing is correctly displayed.
Please pull this through into the actual new invoice layout as well please.
3 votesAppreciate your feedback here, TJ. Our product team are paying close attention to feedback we're receiving on this new invoice template experience.
While we don't have direct plans for changing he ABN format at present, we'll keep an eye on the support for this, and share if there are any updates.
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Invoice template - Separate field for Business name
The new layout is problematic. When you select either physical or postal address, the business name is also pulled into the invoice. I need a different business name on different themed invoices and the only way to do this is to turn off address and in the ADDITIONAL BUSINESS INFO section add BOTH my business name and the address.
It would be much better if there was a separate toggle for the business name or if the address box was reworded so it said BUSINESS NAME & ADDRESS BOX and displayed what it actually pulls through. Only displaying the address…
1 voteAppreciate wanting more clarity and control of the Business name that is shown on your invoices, TJ.
We'll start to gather interest from the wider community in this here. I'll be sure to update if there are any plans put in place to support this.
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Invoice templates - Enable the new branding theme for quotes
Currently quotes use the "fallback theme" rather than the new invoice branding themes. This gives an inconsistent output which is unprofessional.
Quotes should use the new invoice branding themes.
No functionality should be lost in the transition. Currently in the "fallback" theme, the title can be changed from Quote to Estimate, which must be maintained.
1 voteThanks for raising this with us here, Jason. We appreciate your feedback on the new invoice experience and how expanding this to other document types would be beneficial and help with consistency.
This is something we have intentions of longer term, however we don't have a timeframe of just yet. I'll keep you informed of any updates for this here.
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Invoice templates - Ability to reduce line spacing and padding
Making the line spacing more compact would mean more detail can be shown on a single page and reduce invoices spanning multiple pages
28 votesHi team, we've created this idea from recent feedback we heard about the new invoice editor.
Our product team are paying close attention to feedback to consider for future iterations, so we'll make sure to update if there's any news.
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Invoice template - Ability to control size of text
Being able to change the font size of different fields Amount Due, Due Date, Issue Date, Invoice Number and Reference. This would allow a business to customise for a more consistent and balanced appearance.
49 votesHi everyone, this idea has been created based on recent feedback received on the new invoice editor. Our product team are keen to get a wider understanding of overall interest so please add your vote if this would be useful for your business.
We'll share if there are any updates.
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draft invoices and quotes to PDF with only draft access
Someone with draft only access to be able to save their invoices and quotes as PDF.
1 voteHi Hannah, appreciate your feedback - Can you share a bit more of your business needs here and why it would be useful to be able to give a user Draft only role with the ability to Print or download a PDF?
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Invoices - Show Viewed only when the customer open the email and invoice
Change the history of an invoice being "Sent" to "Viewed" ONLY when the recipient opens the invoice.
I believe it is currently set to change into "Viewed" if either the vendor or the recipient opens the online invoice. It would give us a better peace of mind knowing there's a somewhat reliable way of telling if an invoice is visible to the recipient instead of being filtered into their spam folder. When I open the online invoice it messes up the tracking.
1 voteThanks for sharing this idea and explaining the impact that opening an invoice yourself can have on the “Viewed” status and how important it is for you to have confidence that the status reflects whether your customer has accessed the invoice, particularly when you’re trying to confirm that it hasn’t been missed or filtered into spam.
This idea is currently open for other Xero users to vote and add comments will help us understand how broadly this would benefit the community and the different ways this behaviour affects businesses.
We appreciate you taking the time to explain your experience and provide this feedback 🙂
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Sales list | Xero Network bulk send - Include PDF attachments
I would like to suggest an improvement to the Xero Network bulk invoice sending functionality.
Currently, when invoices are sent individually via Xero Network from the individual invoice screen, the invoice PDF can be transferred to the receiving organisation and appears under Related Files on the resulting draft bill.
However, when multiple invoices are selected from Sales → Invoices → Awaiting Payment and sent via Xero Network, the PDF is not attached to the resulting draft bill under Related Files. Instead, the PDF is treated as an email attachment/delivery.
I understand that a similar Product Idea has already been completed…
1 voteThanks for sharing here, Dean and appreciate you defining the difference in what you're after from what's available at an individual invoice level.
We'll start to gain wider interest from others in this here. While we don't have any immediate plans for developing this capability into the send flow at the list level it's something the teams can consider ass they plan future improvements in this space.
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Invoice template - Ability to move payee address
Please give us more control over the layout of the so-called “new improved Invoice layout” . I would like to rename Tax Invoice to Invoice, delete the bold and enlarged font of the top Amount Due so that it does not look as if we are shouting at the customer, remove one of the Amount Due entries as there are now 5 which is overkill! And most importantly I need to have the ability to move the payee address within the page as it now does not fit in standard window envelopes.
This new layout should have been optional with…
5 votesThanks for highlighting this improvement. We understand the request for flexibility to move the contact address on invoices, rather than having this position fixed.
I’ve updated this idea to Gaining Support so we can continue tracking community interest. If this would be useful, add your vote and share which elements you’d want to control.
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Invoice template - Ability to rename 'Tax number' in contact details section
This is simple and easy, just have the option to display the customer VAT number on invoices. Why is there only a Tax number. Now we need to help the clients to not update a legacy template so it can just show VAT number instead on Tax number.
11 votesHi Stephanus, appreciate you bringing this suggestion to the community. We understand the request to replace the standard “Tax Number” wording with a preferred label, such as “VAT Number”, on customer invoices.
I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and share how you’d like the label customisation to work.
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E-invoicing - Set customer-level default preferences to automatically send eInvoices
I have customers that want to receive eInvoices. Can you set a customer preferences in their profile so that Xero automatically sends an e-invoice? I want some to automatically receive einvoices and other not to.
1 voteThanks for bringing this to the community, Tania. We understand the request for customer-level settings that determine whether invoices are sent as eInvoices or standard invoices. Saving the preferred delivery method against the contact could make it easier to send invoices using the right channel.
I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could help your workflow, add your vote and share how you’d use it.
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Invoice template - Ability to change format of Contact Account Number
On the new invoice layout the customer account number should be clearly named and not just a number underneath their address. It could be anything.
2 votesGreat to get this extra detail from you here, thanks Janet.
We'll consider this as a potential improvement and keep our eyes on the support for this here. I'll share if there are any updates.
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Prepayments - Ability to set a custom allocation date
Prepayment allocation doesn't work for us as the dates are incorrect.
We use prepayments to log client funds received. When an invoice is raised for the client, we then allocate these funds to the invoice on a certain date when the client agrees.
Prepayments in Xero behave in one of two ways: log the date the prepayment was allocated as either a) the date of the prepayment or b) the date of the invoice. Neither is correct.
I would request we have a further option to add a custom date of when the prepayment was actually allocated.
We have frequent…
1 voteAppreciate you raising this idea. We understand the request to set a custom date when allocating a prepayment to an invoice. This could make it easier to keep the allocation date aligned with when the funds are actually applied.
I’ve updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and let us know how you’d like the allocation date to work.
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Invoice template - Ability to copy / clone
It would be great to be able to "clone" invoices based on the invoice templates. Use case: I may need Strip payment details for some customers but not for others, but the layout should match exactly without having to remove and add every time depending on customer, but driven mainly from the template.
2 votesThanks for feeding back here, Juan. Appreciate where you're wanting to set up similar themes with slight differences this could be useful.
We'll start to gain a sense of interest in this capability through your idea here and I'll share if there are any updates.
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Permissions - Sales + manage payment services permission
Give all users that create invoices the ability to manage card payments. I believe only higher users can do this and users that only have access to sales cannot change this. We currently request payment by bank transfer to keep the cost of card payments down, but we do have card payments available, so we'd like to be able to send the invoice without and add if requested.
1 voteHi Helen, currently the ability to manage payment services are limited to the Adviser and Standard user roles.
Appreciate the reason you've shared on opening this up. While there is a level of security needed to protect the business, this may be something we could consider at an incremental control level longer term.
It's not in the plans atm but we'll keep a close watch on the support for this. I'll let you know here if there are any updates.
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