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This should be a priority. I generate my clients invoices using Repeating Invoices however I have to then go into the invoice and toggle send via Xero network to actually get it into my client's bills. Please Xero make Xero to Xero an automatic selection under repeating invoices

Xero Network Key - clients that have given us the XNK for invoicing. That if this is set up you don't need to toggle to send via Xero network - it just happens - easy to forget to do it when you a processing 100's of invoices

This should be able to be set on the Contact where we enter the Xero Network Key - we have some clients who definitely want it, some who like it via email and via Xero, and some who prefer email only. Please make the option to choose to set this as default, would save a lot of double data entry and mistakes sending it wrong

The directions for creating an invoice emphasise being careful not to send duplicate invoices. However, I find it strange that the primary action available when creating an invoice is "Approve & Email", as this seems to contradict the warning about avoiding duplicate sends and increases that chance of sending a duplicate. When someone is processing bulk inv entering, we want the process to be smooth and less clicking all over the shop.

The process for sending an invoice via Xero-to-Xero is unnecessarily complicated and inefficient. Instead of being integrated into the invoice approval workflow, users are required to:

1. Click the dropdown beside "Approve & Email".

2. Click "Approve".

3. Navigate to the Sales tab.

4. Click Invoices from the dropdown.

5. Locate the invoice you were just working on.

6. Tick the invoice box.

7. Click Email.

8. Ensure "Include files", "Include PDF attachment", and "Send via Xero Network" are selected.

9. Double-check whether you originally selected the option to include attachments with online invoices. This step is a complete waste of time and double up process.

10. Finally send the invoice via Xero-to-Xero.

This is the actual process required to send an invoice through the Xero Network, and it feels extremely clunky. The number of steps creates unnecessary opportunities for uncertainty and mistakes, particularly around attachment settings.

A much more intuitive approach would be to incorporate the Xero-to-Xero delivery option directly into the "Approve & Email" workflow. If a customer is configured to receive invoices via the Xero Network, the system should simply use that delivery method when the invoice is approved and sent. If they are not configured for Xero-to-Xero delivery, the standard email process can continue as normal.

From a user experience perspective, this seems like a straightforward improvement that would reduce clicks, minimise confusion, and better align with the guidance about avoiding duplicate invoices. I struggle to understand why this functionality was not included as part of the Sales updates, unless there were technical limitations that prevented it from being implemented, IE you dont know how to write the code? Do your programmers actually process things from start to finish in Xero to fully understand how things work? When did we decide that we liked things taking longer to process ahead of quickening how long things take to process? Your updates always seem cosmetic - no consideration on the time it takes to process things into xero.

Yes please! Again!

This is a must and cannot understand why it is even a discussion. Xero to Xero should be automated I cannot understand why this is not available and even an option. Just automate it.

Yes - this would be amazing. I'd love to be able to create a repeating invoice and have it automatically be sent xero to xero to customers.

Yes please!

Automation makes life so much easier! And when both parties have Xero, it would be lovely to make this happen!

Why would we have to use an in-between party like n8n / make / Zapier to get this kind of automation?

I frequently receive different invoices from the same company. If they could be sent automatically by them via the Xero Network, and if we could apply some automation (e.g. select account codes etc on both sides), and if they could just appear in Bills Payable instead of Drafts.. That would save both parties so much time.

“Send via Xero Network” feature in your invoicing system, which have negatively impacted our workflow and client payment behavior.

Since the update, this option now appears at the bottom of the invoice, while the sending process begins at the top. This disjointed placement is not intuitive and often leads to it being overlooked. More importantly, the system does not remember this selection, requiring us to manually enable it every time we send an invoice.

This has had a direct impact on our cash flow. Since the update, we’ve noticed a significant drop in timely payments. Many of our clients rely on the invoice being sent via the network to receive reminders and prompts through their own systems (such as Xero-to-Xero). With this no longer happening consistently, clients are missing invoices or forgetting to pay, which is causing delays and disruptions to our business.

We respectfully request the following improvements:

Move or duplicate the “Send via Xero Network” option to the top of the invoice to align with the sending workflow.
Allow this setting to be saved or remembered across sessions, so it doesn’t need to be manually selected each time.

Review the impact of the recent update on invoice delivery and client payment behavior, particularly for businesses relying on Xero-to-Xero functionality.

We appreciate your attention to this matter and hope these suggestions can be prioritized in a future update to restore the reliability and efficiency we previously experienced.

Regards,
Kelly Ross