Prepayment account entry to link to a customer invoice created
Is it possible to link a customer tax invoice imported from 3rd party softwareNightsbridge, to link to a prepayment made previous month (deposit) allocated to Prepaid A/c in Xero bank statement/cash book to the this invoice.
I.E.
Bank entry 1/1/2026 R1000, Guest C Thomas prepaid deposit for accommodation.
The Guest/customer, is only due to arrive on the 30th of March 2026 Depart 31st of March 2026. This cashbook entry is processed to the General Ledger Prepaid account 620, with Customer details.
When the Guest departs on the 31st of March 2026 the tax invoice for the Guest is created, exported and imported into Xero, showing an outstanding amount of R1000 which is actually now been sitting in the Prepaid account since 1st of January 2026.
Can the software be adjusted that one can link the payment in the prepaid a/c to the outstanding amount as per the tax invoice.
Gillian Turkington
shared this idea
Hi Gillian, I'd suggest raising a case with our specialists at Xero Support to talk through this if you need further help.
If the prepayment has been created with the same contact name of the customer that's been invoiced you should find when you enter the invoice there's a prompt to be able to apply credit for the contact.
