Go Cardless - Direct Debit Suppression for Repeating Invoices
We need the ability to create a repeating invoice that does not auto collect the payment via GoCardless DD whilst other repeating invoices for the same client should auto collect the payments via DD.
For instance the ability to create a repeating invoice and click the button to turn off the Gocardless payment collection, to be carried through when the repeating invoice generates a new invoice.
Currently GoCardless integration means that all invoices are collected by DD for a client. but we have many situations where some recurring payments should be collected by DD and others should be paid manually by the client!
Hi Maarten, thank you for sharing your feedback. I certainly understand the need for more control over GoCardless automation.
I wanted to confirm that you can disable GoCardless for repeating invoices but it may involve some manual work each time an invoice is generated. Another workaround this, is to use a bespoke Branding Theme specifically for manually paid invoices. By removing the GoCardless payment service from that theme, you can ensure those payments remain manual, preventing any duplicate collections while maintaining your standard automated billing for other services. If you require further assistance with this, please do not hesitate to reach out to our support team.