Shopify and Customer Name Integration
It would be amazing if I did not have to retype everyone's information on all the invoices, can you just pull the correct info off of Shopify, it is very frustrating. Having all my Shopify invoices from the same person, also pull the item description, please. Even better if APY was recorded. Everyone uses Shopify....fix please
Katre Klow
shared this idea
Hey Katre, thanks for the feedback on the Shopify integration.
The current Shopify Integration by Xero is designed to bring daily summary accounting data into Xero, rather than recreating every individual Shopify order and customer. For each payment gateway, the integration creates one invoice (or bill) per day in Xero that summarises that day’s Shopify sales, refunds and fees. All of those invoices are assigned to a single Xero contact – the Shopify store name – not to each end customer, and the line items are focused on totals for revenue/refunds/fees rather than full, per‑order detail.
Because of this design, the integration doesn’t (and can’t) automatically create separate Xero invoices for each Shopify buyer, or pull across their individual contact details and bespoke references, and it also doesn’t map every custom field a merchant might want (like the “APY” they mention).
Shopify remains the source of truth for detailed customer/order information, and Xero holds the consolidated financial picture. If they need true per‑customer invoicing and full item/field sync into Xero, they’d typically look at a different connected app that’s built for one‑invoice‑per‑order rather than daily summaries..
