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I run a service-only business that does not track, collect, or manage sales tax. Yet Xero currently forces tax references throughout the interface and on invoices, which creates confusion and looks unprofessional when tax is always 0.00. As such, I respectfully request the following improvements:

Account-level tax toggle – Add a setting for non–sales-tax businesses to disable all tax references across the interface when tax is not used.

Hide tax on invoices when not applicable – Allow users to remove the tax column/line item from invoices entirely when tax is not applied, instead of displaying a tax amount of 0.00.

Customer-visible invoice notes – Allow users to add notes/comments directly on the invoice itself (not just in the email body) that are clearly visible to the customer.

Editable line-item text – Allow users to edit the default line-item text.

Customizable invoice labels – Allow users to modify the default wording/labels for invoice line items so they accurately reflect service-based billing.

Why this matters:
A. Avoids confusing clients with irrelevant tax fields.
B. Improves invoice professionalism and clarity for service businesses.
C. Reduces friction and customization workarounds for users who do not use sales tax at all.