Online surcharge calculation and inclusion
Automatic calculation and inclusion of online payment fees
In order to pass on online payment processing fees to customers, rather than a user set fixed percentage, there should a feature to simply automatically add the charge to the customer's invoice, calculated on payment, so that they pay the charge directly.
The single fixed percentage for transactions of all kinds (different cards, international vs national, etc) is such a blunt instrument for fees that vary wildly that it often causes more problems than it solves.
At the very least you should be able to set different percentages for national vs international. But automatically passing the fee directly to the customer at payment is by far the tidiest and most ideal solution.
Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.
Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂