Invoice Online Payments vs. Brand Template
The Brand Template might still have some unwanted online payment option present even when the individual invoice has all online payment methods removed. This has led to serious confusion with our Direct Debit / retained clients, who receive Repeat Invoices and felt obliged to pay manually all of a sudden on their monthly invoice.
This is further problematic because there's no email previou option for Repeat Invoices.
When online payments are disabled on an individual invoice, the brand template needs to mirror that behaviour without fail.
Nadja von Massow
shared this idea
Thanks for bringing this to our attention. When a payment service is selected in the branding theme, it can still appear on the invoice even after it’s removed from the individual invoice. Your idea is now open for the community to vote and comment on. For now, we’d like to get a sense of the support for this from the community. 👍
