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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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829 results found

  1. I would like the ability to restore voided / deleted invoices and bills. Sometimes an item is deleted by accident but to restore it I have to copy it to a new draft and then re-attach any PDFs, which is clumsy and time consuming.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  2. The issue we have is that we may have different projects going on at the same time.

    For eg. Client A has 2 projects at the same time.
    Project A - Primary contact: Accounts@abc.com, cc: Mr. John
    Project B - Primary contact: Accounts@abc.com, cc: Ms. Jane

    We would like to set the reminders to be sent to Project A-Accounts & John, Project B-Accounts & Jane?
    Currently it is sent to Accounts and John for both invoice reminders as John is set as to include in emails. It would be great if Xero has a function to be able…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for bringing this idea to the community.

    We understand the request to use different contact email addresses for different invoice reminder. Having the flexibility to send reminders to different recipients as an invoice becomes overdue could help support a wider range of collection workflows.

    We've updated this idea to Gaining Support so we can continue tracking interest from the community. If this would improve your workflow, add your vote and share how you'd use it.

  3. I would really like the option to automatically approve bills when entered, rather than having to then go into the Bills section and change from draft to approved every time

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  4. I receive Multiple, around 30, monthly invoices from Xero to me for each of my 30 entities.

    They all come to my same email address.

    They are all for my separate different entities.

    I then have to open each email, click on each separate link, and download each separate pdf file of each separate invoice from Xero to each of my entities.

    The common thread in these emails is that they all come to my same email address, at a staggered time over minutes / hours on the same day reach month.

    If they could be sent to me in…

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for sharing this suggestion. We understand you’re looking for a way to consolidate subscription invoices across multiple organisations, so managing billing records is simpler.

    Having a grouped invoice view could make it easier to review, download, and manage subscription for multiple entities.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


  5. Is anyone else having issues with previewing an invoice?

    After generating an invoice, I always preview it and then copy the customer name and then download a pdf to save on my shared drive. Now the Preview is showing all distorted and Xero will not allow me to copy. Some times when clicking on preview. it works and and some times it doesn't. Doesn't matter what browser I am Using it happens. I have even used another laptop and it is happening. Even changed the invoice template to older one and still happens. This is doing my head in.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  6. Much like the new PO -> Copy to invoice statement
    One in reverse, Invoice -> to copy to PO (for subcontracting work out)

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  7. Xero has no way to produce a Proof of Delivery. When goods are handed over, we need a document the recipient signs to confirm they received the items in good order, linked to the invoice so the audit trail holds together. There is currently no document type for this at all, so businesses fall back on manual templates, or end up ordering physical rubber stamps just to add a signature block to whatever Xero prints. That is a real thing people are doing to work around your product.
    Please add Proof of Delivery as a first-class document in the sales…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. Tracking category name is long, but at the transaction it is not clearly visible same as CoA is visible completely

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Anchal, thanks for sharing this idea. We can see how displaying the full tracking category names in invoices could improve visibility and comprehension.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If there are particular screens where this is most challenging, let us know so we can capture those details too.

  9. Use buy/sell exchange rates instead of mid-rate when generating invoice items from bill items that have been assigned to a customer.

    Currently when entering a bill in foreign currency you have ability to assign the expense to a customer.

    When generating a corresponding invoice the mid-rate from XE.com is used to convert the bill item FX amount into home currency. The mid-rate is always inherently wrong, as nobody has the ability to buy or sell currency at that rate.

    This means that we have to manually find the correct buy exchange rate, do a calculation and then change the amount…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Ashlin, thanks for sharing this idea. We can see how having the option to use buy and sell exchange rates, rather than a mid-market rate, could provide more accurate foreign currency reporting for businesses that transact internationally.

    Currently, Xero uses a mid-market exchange rate by default, although you can manually override the exchange rate on individual foreign currency invoices and bills when needed.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If there are particular multi-currency workflows or transactions where this has the biggest impact, let us know as those examples help us better understand the feature.

  10. Consolidated invoices:
    Have a proper feature that allows us to consolidate customer invoices rather than the "copy to" or "merge" as this does not tack the consolidation.
    So the example us Customer A has 15 invoices you bill on 20th of each month but want to consolidate all 15 into 1 invoice to send them with all line items (not statements). Then the 15 invoices consolidated would be zero'd or closed off with a note saying the old invoice reference and where they were consolidated to into the new single invoice.

    Statements won't work, with the copy or merge you…

    12 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi Keith, thanks for sharing this idea. We understand the consolidated invoice feature is an area of interest for our customers. The scenario you've described, combining multiple invoices into one with proper tracking, provides really helpful context. Your idea has now moved to Gaining Support, which means it's open for the community to show their support through votes and comments. Thanks for contributing to making Xero better ✨.

  11. When creating a number of invoices the new invoice link is hard to find. Instead of a text link have a button for new invoice in the header on the invoicing page

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for raising this Idea with us, we can see the value in having the New Invoice button in a position that is readily available from any part of the invoicing process. We have moved this to Gaining Support so we can track interest, now all you need to do is share with friends and colleagues and get them to vote and comment.

  12. The New Invoice Template looks good but when you get stuck into it, it isn't.

    Why does Xero always introduced a half-baked "upgrades" that are not fully functional?

    In the UK I do not want to see the phrase "Tax Invoice" - here it is just an Invoice, the old template I could delete the unnecessary word but not in the new template! Why?

    I tried to set up a new Standard template but we get warning messages about it every time an invoice is entered, again why? If something is missing then tell me what - even support was…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Simon, thanks for posting your idea. Giving businesses more control over the wording used in the new branding themes could help create a more tailored invoicing experience.

    If you need complete control over invoice wording today, custom DOCX branding themes allow you to edit static labels and headings before uploading the template back into Xero. We appreciate that this isn't as convenient as being able to edit the wording directly within the new branding theme editor.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If there are particular labels or phrases you'd like to customise, let us know as those examples will help us better understand the most valuable improvements.

  13. It would be very helpful to be able to see the availability of inventory items when raising an invoice or quote.
    I know this is possible once an item has been selected but it would be even better to see availability of all the items on the suggestions list, in order to select only available items.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Peter, appreciate your suggestion. We can see how displaying available stock levels while selecting tracked inventory items on an invoice could help users confirm availability before adding the items to the invoice.

    At the moment, you can view stock on hand from the Products and services list, and Xero will also warn you if the quantity entered on an invoice exceeds the available tracked inventory. However, having this information visible during item selection could help streamline order entry and reduce the need to switch between screens.

    I've updated the status of this idea to Gaining Support so we can continue tracking community interest. If this would improve your workflow, it'd be great to hear more about whether you'd like to see stock on hand, available stock after allocations, or both displayed on the invoice.

  14. When viewing the 90-day short-term cash flow projection, payments from our on-site shop show 90 days of predicted income. However, for customers with existing invoices in the system, only those invoices are displayed.

    The issue arises when customers have only 30 or 60 days of invoices, causing a drop-off in the cash projection after 60 days.

    Proposed Solution:

    1. Combine existing invoices in Xero with predictions for future invoices.
    2. Automatically remove these predictions when an actual invoice is entered into the system.
    41 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    Hi Community!👋 Thanks for your suggestion to improve the short-term cash flow projection. We're grateful for your engagement.

    We've reviewed the idea, and it can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how this clearer view of cash flow could improve their experience with Xero.

  15. Request ability to bulk upload Contact default due dates into bulk imported Draft invoices containing no due date. Approval currently prevented due to missing due date but require that to be populated from Contact default data. Work around for individual invoices is to preview prior to Approval but that is time consuming for large numbers of invoices included in batch import.

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi John, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. Cheers

  16. Add “Assigned Staff” Tab to Invoices in XPM.

    We would like the ability to assign staff members to invoices created in Xero Practice Manager (XPM) to improve workflow visibility and accountability throughout the billing process.

    Currently, when an invoice is open, there are three tabs available:
    Information, Notes & History.

    We propose adding a fourth tab titled “Assigned Staff.”

    Invoice workflow typically moves through several stages:
    1. Staff member creates the bill
    2. Manager reviews and approves
    3. Director reviews and approves
    4. Admin completes final processing and sends to the client

    Having the ability to assign up to 4–5…

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    ✨ Hi everyone,

    Thanks for sharing your feedback on this idea and explaining how assigning staff to invoices created in Xero Practice Manager would help improve workflow visibility and accountability through the billing process.

    We can see the value in having a clearer way to show ownership during invoicing, especially where different team members are involved in preparing, reviewing, and following up on invoices.

    We’re moving this idea to Gaining support so others in the community can vote and share how this would help their practice too. The more detail we have on how this would improve day-to-day workflows, the better we can understand the broader impact.

    We’ll continue to monitor the feedback here and share any updates as we learn more.

  17. I don't want autosave on for invoicing - I use third party software to copy invoice details to a Trello Card, this is triggered when the invoice is saved.
    Auto saving will send the invoice info through to Trello before the invoice is complete, meaning not all the info will be sent to Trello.
    Are we able to turn off the auto save function in new invoicing?

    480 votes

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    248 comments  ·  Invoicing  ·  Admin →
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    Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.

    Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.

    We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.

    While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;

    Thanks again for all your feedback and sharing with us in the forums here.

    Updated 10 Sept 25

  18. We would love the option to add a variable FAF(Fuel Adjustment Factor) in the form of an added percentage of the total invoice, to the invoices we send to pur customers. Currently we have to work this out and enter it into each invoice manually which is very time consuming. If you could add a component to your invoicing that included an optional FAF which could work out the percentage for you that would be amazing. Considering nearly every transport and logistics company we know has now added a FAF to their charging due to the recent volitility in fuel…

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Ange, thanks for sharing this idea. We understand that having a quicker way to apply percentage-based charges could help businesses manage invoicing more efficiently.

    The suggestion is to add an option to automatically calculate and apply a percentage surcharge or fee to invoices, reducing the need for manual calculations.

    For now, you can use a separate surcharge item or connected payment settings where applicable to help manage these charges. We’ll continue tracking this idea here so the community can share feedback and use cases to help shape future improvements.


  19. We need the desktop app to support a bill approval workflow. Ideally, I’d be able to submit an invoice for approval, with it then routing automatically to different approvers depending on the nominal code. Once approved, it should post straight through to the ledger.

    2 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and moved it to Gaining Support ⭐ Now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Votes and comments will allow our Product team to see which ideas are getting traction.

  20. Advance Template. Allow custom fields for advance templates (For all forms). like custom field 1, custom field 2 and custom field 3. So that we can add fields like salesperson name, contacts, terms, etc.

    7 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Choonke thanks for raising this here. We understand the need for having Sales person's fields both on the invoice itself as well as the custom template. We have opened this idea up for the community so they can add their votes and comments on this idea. In the meantime, we'll monitor this space for more traction.

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