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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. I wanted to share some feedback regarding the invoice templates. Currently, invoices always display individual item prices, which makes it difficult for businesses like ours that offer package or bundled services. It would be very helpful to have an option to show only the overall package price or total cost, without displaying each item individually.

    This feature would improve clarity for our clients and streamline the invoicing process for businesses that work with bundled pricing.

    Thank you for considering this suggestion!

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. Ability to link a bill/expense to a customers invoice but not have it itemise. So you can track cost of goods per job especially for small businesses only utilizing invoicing and not having to do projects

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Phil, it'd be good to get a bit more detail to better understand your needs from what is currently available with billable expenses.

    Right now, you can assign lines of a bill directly to a customer (rather than project). When you add the items to your customers invoice you can edit the remove the item code if you don't want it directly associated to the inventory item.

    Would it be more something like the idea here that you're after with more visibility of the linkage between the invoice and bill?

  3. Quickly get invoice links from invoice list (instead of going into every individual invoice) to share in separate CRM so team can easily follow up outstanding invoices.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi, thanks for sharing this idea about having invoice links available from the Sales overview/Invoices lists.


    Now it's up to the community to get behind and support your idea. Make sure you share it with any colleagues that this could benefit, so they can add their votes anbd comments too!

  4. INVOICE REMINDER EMAIL ADDRESS SAVED PER INVOICE - Enable invoice reminder emails to be captured and stored on a per-invoice basis, rather than reverting to the main contact.

    For organisations with global customers, invoice recipients often vary by region, project, or business unit. In our organisation, a single customer can have multiple valid invoice contacts depending on the specific project.

    Currently, reminder emails default back to the primary contact, forcing users to manually re-enter or amend the email address each time. This is inefficient, error-prone, and very labour-intensive at scale.

    Allowing the reminder email address to be saved per invoice…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  5. When invoicing, it would be useful to have an “Approve, Email, and View Next” button. This feature would streamline the process of reviewing and sending multiple invoices, especially when handling large batches.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for submitting your suggestion and highlighting the changes that are important to you. We have reviewed your idea, and it is now open for community support.

    To help gain traction, we encourage you to share this with any colleagues who might benefit so they can cast their votes. Additionally, other members can now leave comments to explain how this feature would improve their Xero experience.

  6. Invoice payments
    Can we have a function in invoicing to record a payment the same as the new 'eye' function on bills (screenshot attached)? Would make life a lot easier as adding multiple payments to an invoice currently involves way too many clicks!

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Great to hear that you find the quick edit feature useful, Eve. Thanks for raising your idea here - we'll start to get a sense of the community interest around this here and share if there are any updates.

  7. Why can't we get the "PRODUCTS" on our App Dashboard to enable us to check the product and prices ( will be very handy if shows the available quantity as well) to check whenever we get a call from our customer, who is asking for a product price and available quantity ?

    PRIT ( Truck Tyres Helpline ) using this for Invoicing

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  8. I have multiple customers who are charged in US dollars. When they pay via Stripe the money is immediately converted to Australian dollars.

    When I mark invoices as paid I am presented with an interface that creates more work than it need do.

    I know the amount charged, I know the amount received. What I don't know without calculating is the exchange rate.

    Allow me to enter the amount received OR allow me to calculate the exchange rate in the exchange rate field by allowing calculations, but don't ask me what a 6 digit exchange rate is.

    I spend a…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. We need E-Invoicing - PEPPOL Compliance for Hungary

    1 vote

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. XPM Timesheet time to show actual local time. Currently it shows Sydney but I'm not located there

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. In the Classic Invoicing, we could set a negative item amount which was useful to make it clear to clients that we had refunded something. It also corrected the stock levels in the inventory. In new Invoicing, you can set a negative financial amount but you are not allowed negative quantities, as such it is not clear and it messes up the stock inventory levels. You can do it via credit notes but this requires more things to be issued to clients etc.

    27 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  12. 18 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  13. Under the old invoicing, when an invoice was emailed to a client for the first time, the email address used for that first invoice automatically populated the Contact card's email address at the time the invoice was sent.
    This meant that if the invoice was unpaid, the reminder would be able to go to the same person who received the invoice.
    However the new invoicing doesn't automatically populate the Contact's email address.
    This means an extra step is needed to ensure the Contact card is updated.
    If this step isn't taken, then the automated reminders don't go out.
    Automation is…

    12 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your thoughts and adding your vote to this idea! We totally get how important it is to keep your customer contact info accurate and up to date. An automatic update feature through invoicing sounds like a great way to save you some valuable time.

    Right now, if you send an invoice to an email that’s not already linked to a contact, you’ll need to add that email manually in Xero. The current setup is designed to be flexible so you can send invoices to multiple emails without changing the contact record. But we can definitely see how this feature would speed things up for you.

    This idea is now in the “Gaining Support” phase, which means it’s open for votes and comments. We’re keeping an eye on how much interest it gets from the community. Your vote really helps us understand how much this feature matters to…

  14. Prior to the latest update of Xero, users could select 'due in 0 days', which would enable reminder invoices to be sent on the due date.

    Now there is only the ability to send an invoice reminder just before or just after the due date.

    Please reinstate the option to automate invoice reminders on due date, not just before or after.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  15. Ability to add CC/BCC on every outgoing Statement Of Accounts to customers.
    Purpose: Internal colleagues or stakeholders allows for a clear record of who received the statement and the context of the communication.
    It enables easier response and ensures everyone involved is aware of the situation.

    10 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    We understand how valuable it'd be to have the option to CC or BCC internal staff and key stakeholders when emailing Statements of Account. You’ve highlighted how this feature would streamline internal communication, support better record-keeping, and make it easier to respond to client queries.

    At the moment, while CC/BCC is available when sending individual invoices, this functionality isn’t yet available for Statements of Account, which means relying on manual workarounds.

    This idea is now in the Gaining Support stage. If this feature would help you, please vote and share your thoughts to help us prioritise it. The more support it gets, the faster we can work on making it happen!

  16. Can you please get rid of that annoying image that appears when I'm typing in a new contact on a sales invoice. As I'm typing the image is flashing away on each keystroke and giving me a headache!

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea Jeanette! Appreciate that the contact suggestion popping up at each keystroke can be difficult to navigate and confusing. This is why we will move this idea to gain more support from the community. Feel free to share this with your colleagues so they can share their thoughts on this too! We'll monitor this space for more traction in the meantime.

  17. Please have a default bank account in the add payment function. Have to manually enter the number or search for the bank account through your whole chart of accounts. Old invoicing had bank accounts automatically in this box.

    14 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback, Jacqueline. We don't have immediate plans for being able to set a default bank account for payment on an invoice, but we'll start to track this here and I'll share if there's any plans made.

  18. The clients that I provide services to seek as supporting documentation a timesheet that has been signed off by an authorised representative of the client. At the moment I use an excel spreadsheet to do this then manually generate an invoice on the total agreed hours. It woud awesome to have feature where you prepare a timesheet in xero, xero sends a link to the approver to sign the timesheet then xero pulls the hours into a invoice + any agreed expenses (with supporting invoices and signed off timesheet)

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. The pop up boxes, creating a new item for example, should be able to be moved so that the underlying page can be seen. This is standard on most of the software that I use so it should be so on Xero.

    8 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi Alan

    Thanks for sharing this idea about being able to move popups, to see what's underneath them.

    Now it's up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their votes and comments too!

  20. When using the "Add Payment" button on an Invoice, I am regularly confused because the Banks are not in the same sort order I've assigned on the Dashboard / Bank Accounts Page.

    This sort order is already applied to the "New Spend Money" page. So really it would be ideal if it matched platform-wide

    This is complicated for me since Stripe requires a new account for each platform.

    Hopefully the attached screenshot makes the request / issue clearer.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Sandy thanks for raising this with us. This is a great idea , to unify the account order across the platform. We'll move this idea so it gains more support from the community. In the meantime please feel free to share this with your peers who might also benefit from this change. We will monitor this space for more traction.

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