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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. 1 vote

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  2. Advance Template. Allow custom fields for advance templates (For all forms). like custom field 1, custom field 2 and custom field 3. So that we can add fields like salesperson name, contacts, terms, etc.

    8 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Choonke thanks for raising this here. We understand the need for having Sales person's fields both on the invoice itself as well as the custom template. We have opened this idea up for the community so they can add their votes and comments on this idea. In the meantime, we'll monitor this space for more traction.

  3. Custom Template - Currency specific bank details

    Can bank details be added to a custom DOCX invoice/statement template as a merge field or placeholder that automatically identifies the currency and pulls through the corresponding bank account details?

    We have 3 different bank accounts for different currencies, so ideally we’d like to use one template rather than having a separate template for each currency.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  4. This is not an idea, it is a comment on how to correct Xero's BS system. A customer ledger is supposed to show a list of invoices, the amount of each invoice and whether each has been paid or not. But for some utterly unfathomable reason, the idiots at Xero seem to think that if you allocate an overpayment or credit note to an invoice, the invoice amount should show as 0. So I now have a ledger with a list of invoices all showing as 0 and I have to open EACH ONE individually to see what I have…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  5. This is critical for a customer as they have significant low value transactions and can be invoicing in excess of 1000 lines a month.

    Currently a separate Excel file is created and attached to the invoice, which summarises that totals say one line with Qyt of 1499 @ £7.50 and another line with Qty of 1350 @£27.00.

    Each individual invoice is then sent out manually so that the attachment is included.

    If the bulk send is used then the atrtachments are not included, even if the include attachments is ticked.

    This must be fixed as the process is inefficient and…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  6. Default "Print PDF" filename for Quote PDF documents should not have spaces and dashes removed from the Quote number text before forming the document file name.

    Example: If I enter "Q-5678-9 123 Fail St" into the Quote number field, Xero "grooms" the PDF file name text to be "Quote Q56789123FailSt.pdf"

    This creates unnecessary additional work to un-groom the file name every time a quote is printed to PDF.

    By comparison, this unnecessary false grooming does not take place when using the Print PDF function for a Xero Invoice.

    2 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Thanks for highlighting this improvement, Jonathan.

    Keeping spaces and hyphens in quote PDF filenames could make downloaded files easier to identify and manage, particularly when saving or sharing multiple quotes.

    We've updated the status to Gaining Support. Add your vote if this could help your workflow and let us know what you'd like the default filename to include.

  7. When viewing the 90-day short-term cash flow projection, payments from our on-site shop show 90 days of predicted income. However, for customers with existing invoices in the system, only those invoices are displayed.

    The issue arises when customers have only 30 or 60 days of invoices, causing a drop-off in the cash projection after 60 days.

    Proposed Solution:

    1. Combine existing invoices in Xero with predictions for future invoices.
    2. Automatically remove these predictions when an actual invoice is entered into the system.
    42 votes

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    7 comments  ·  Invoicing  ·  Admin →
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    Hi Community!👋 Thanks for your suggestion to improve the short-term cash flow projection. We're grateful for your engagement.

    We've reviewed the idea, and it can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how this clearer view of cash flow could improve their experience with Xero.

  8. Use buy/sell exchange rates instead of mid-rate when generating invoice items from bill items that have been assigned to a customer.

    Currently when entering a bill in foreign currency you have ability to assign the expense to a customer.

    When generating a corresponding invoice the mid-rate from XE.com is used to convert the bill item FX amount into home currency. The mid-rate is always inherently wrong, as nobody has the ability to buy or sell currency at that rate.

    This means that we have to manually find the correct buy exchange rate, do a calculation and then change the amount…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Ashlin, thanks for sharing this idea. We can see how having the option to use buy and sell exchange rates, rather than a mid-market rate, could provide more accurate foreign currency reporting for businesses that transact internationally.

    Currently, Xero uses a mid-market exchange rate by default, although you can manually override the exchange rate on individual foreign currency invoices and bills when needed.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If there are particular multi-currency workflows or transactions where this has the biggest impact, let us know as those examples help us better understand the feature.

  9. Improve Draft Invoice Review – More Columns/Filters & Next Invoice Button

    DRAFT INVOICES
    When reviewing a large number of draft invoices/bills, the current process is quite time-consuming because there is not enough information visible on the Drafts screen.
    It would be extremely useful if users could display and/or filter by additional invoice line information, particularly:
    - Description
    - Quantity
    - Account / Account Code
    - VAT / Tax Rate
    This would allow users to quickly review a batch of draft invoices and check that the coding, quantities and VAT treatment are correct before approving them.
    At present, I have to…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. When sending invoice to customer, any attachment would be collated into the invoice and sent as 1 document rather than the customer receiving the sales invoice and multiple attachments separately.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  11. When creating a number of invoices the new invoice link is hard to find. Instead of a text link have a button for new invoice in the header on the invoicing page

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for raising this Idea with us, we can see the value in having the New Invoice button in a position that is readily available from any part of the invoicing process. We have moved this to Gaining Support so we can track interest, now all you need to do is share with friends and colleagues and get them to vote and comment.

  12. Hi team. Now the new surcharge regulations are enforced, is it possible for Xero to consider more flexibility with Invoice Templates and being able to reorder the payment options. In particular, I would prefer to have my direct deposit payment details above the 'pay online' card options. I have updated my invoice notes to say preferred payment is by direct deposit but it would be more useful for it to be the first option. Thanks so much, Kellie

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. Hi Xero team,

    We'd love the option to schedule quotes to send at a later date and time.

    As a small business owner, I often finish quotes late in the evening after job site hours. I don't want clients receiving quotes at 11 PM, since it doesn't look professional and can set the wrong expectation about my availability. Right now my only options are to send it late or remember to come back and send it the next morning, which is easy to forget.

    It would be helpful to have a "Schedule Send" option on quotes (and invoices) that lets…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  14. The new payment follow-up feature looks really useful, but the standard email template mentions an online payment link. I don't and will not use online payments, so this line needs to not be in the email. As the whole point of this feature is to smooth the relationship with late payers, the email coming from my organisation needs to be 100% accurate and not refer to services which I don't offer, so the presence of this line makes the whole feature useless to me.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback, Steve. It's good to hear how this feature would be useful to you, if you had more control of the email templates. I've shared this back with our product team and we'll let you know if there are any updates.

    For now, we'll get a sense of wider interest for this, here.

  15. Hi Xero Team,

    It would be helpful if Xero could improve the page-break handling for custom invoice templates.

    Currently, when an invoice has multiple line items and the content extends to a second page, Xero may split a single line item across two pages. In some cases, only one word or a small portion of the line item appears on the next page, leaving a large amount of unused space on the previous page.

    This makes the invoice look less professional and can make it more difficult for customers to read and understand the invoice.

    It would be great if…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  16. Ability to add [Invoice Date] or [week ended] date to email subject in template. Client wants to be able to email a weekly invoice to his client without repetitive processing. This would allow the client to simply add the number of units each week and everything else be handled automatically.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  17. Don't have invoice reminders turned on automatically.
    Would be good if the invoice reminders had to be turned on manually as many clients start invoicing from Xero and don't realise they need to turn this function off if they are not going to reconcile their transactions daily. Also having the first option as 1 day overdue causes a lot of stress for customers if they have paid but Xero hasn't been reconciled or the reminders turned off.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  18. Xero currently allows one primary customer/contact on an invoice, but many maintenance businesses work with multiple parties on the same job.

    A common example is a rental property maintenance workflow:

    Bill To: Rental agency / property management company
    Property Owner: Landlord / client
    Tenant: Occupant of the property
    Service Address: The physical address where the work was completed
    Rep / Technician: The staff member or contractor who attended the job

    At the moment, users often have to manually type these details into the invoice description or create custom workarounds, which makes invoices inconsistent and difficult to manage.

    Suggested Feature:

    Add…

    1 vote

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea, Jeanne-Mari. The ability to add multiple parties to an invoice could be useful for businesses where billing involves several stakeholders.

    I’ve moved this post to Gaining Support so we can continue gathering feedback. If this were available, what details would you want to include and where?

  19. Recently discovered a large company we have a significant amount of business with have automated their accounting. The documents being sent from Xero are being rejected by their system as the ISO 19005 accepted format is PDF/A.

    Xero must quickly look into this and adjust accordingly, as if we have to manually change the format of all our documents, Xero has lost a significant amount of its use.

    We have been out of pocket and had to spend a considerable amount of time trying to battle to get payment as they had not received nearly a months worth of invoices.

    …

    1 vote

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    1 comment  ·  Invoicing  ·  Admin →
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    Appreciate you raising this, Catrina. We understand the request for PDF/A-compliant invoices to meet the ISO 19005 requirements.

    I’ve moved this to Gaining Support so we can continue gathering feedback. Could you confirm whether this is specifically for invoices being sent to your larger corporate customers? If there’s another area of Xero where you need PDF/A support, please share a bit more detail about where this applies.

  20. Request ability to bulk upload Contact default due dates into bulk imported Draft invoices containing no due date. Approval currently prevented due to missing due date but require that to be populated from Contact default data. Work around for individual invoices is to preview prior to Approval but that is time consuming for large numbers of invoices included in batch import.

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi John, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. Cheers

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