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4 results found

  1. AU Payroll - Add leave to pay run without resetting pay run

    If Leave is added to a Payrun after populating an Employees details those details are deleted and need to be added again, can we have added leave not delete populated details.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
    Existing functionality  ·  AdminDavid Reynolds (Admin, Xero) responded

    Good news, you can already do this in Xero Payroll. Once a leave request is created and approved, it automatically shows up in the draft pay run without needing to reset it. If you’re viewing the employee’s payslip in a draft pay run, simply close and reopen that page, and the leave will be visible. If you need any extra support, feel free to reach out to our Xero Support team. 😊

  2. Payroll AU > Exception report

    An exception report is crucial to identify entry errors from prior pay runs!

    1 vote

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    1 comment  ·  Payroll  ·  Admin →
    Existing functionality  ·  AdminDavid Reynolds (Admin, Xero) responded

    Thanks for getting back to us. We agree that having an audit log for changes to payroll data is essential.

    The good news is that this is already a feature in Xero Payroll! The Payroll History report tracks all changes made to payroll settings and individual employee records. You can also filter the report by specific employees or date ranges to find exactly what you need.

    If you’d like some extra help getting the most out of this report, feel free to raise a case with our Xero Support specialists.

  3. jobs numbers in payrun

    Would it be possible to add a field to the pay run document that allows wages for each employee to be allocated across multiple job numbers straight from the payrun? This would significantly reduce the need for manual journal entries at the end of each month. Same for Super annuation payments. Thank you!

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
    Existing functionality  ·  AdminDavid Reynolds (Admin, Xero) responded

    Hi Zhanna, thanks for sharing your idea about allocating wages to different jobs.

    You can already do this in Xero Payroll!

    It is currently possible to assign job tracking to payroll by using Timesheets to add that extra layer of detail. Alternatively, you can use multiple pay items assigned to specific expense accounts that correspond with your tracking categories.

    We have a bit of help around this in Xero Central, but if you need an extra hand setting up those specific pay items or navigating the tracking categories, you can raise a case with our Xero Support specialists. 😊

  4. AU Payroll - Support for international SMS in Automatic Superannuation

    Until this month, this was not an issue. However this month Xero has taken away the ability to send the superannuation SMS authorisation code to international numbers. What happens when you change a number or move overseas but still work for the company. Why take this away? Without discussion with your customers. If it's not broken, why is Xero trying to fix it?

    11 votes

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    7 comments  ·  Payroll  ·  Admin →
    Existing functionality  ·  AdminSophie Lewis (Admin, Xero) responded

    Whilst it's possible to add overseas numbers as , certain countries and providers can have restrictions in place which prevent SMS messages from being delivered, unless they originate from within that country.

    If you have questions around your particular situation, we can suggest raising a case with Xero Support. If you'd like to vote for similar ideas that suggest workarounds to SMS, we'd love you to add your support to : AU Payroll - Voice automated super approval for overseas & AU Payroll - Option for Auto Super approval code sent to email instead of phone

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