9 results found
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AU Payroll - SMS code for super to include amount of the batch as well
When codes are sent for payday super there needs to be a reference in the code for which batch it relates too. As if you are paying multiple batches you will receive multiple codes in a short period of time. How do you know which code relates to which batch?
6 votesHi everyone, apologies for the delay in updating you on this.
Just wanting to clarify that the SMS verification code does already include the payment amount. For example, the SMS message reads:
“Your authorisation code for your Superannuation payment of {Amount}, for {Company}, is {Code}.”
Thanks for continuing to share your ideas on how we can improve Xero Payroll!
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AU payroll - Order pay run by employee surname
When will it be possible to lock in a preference in a pay run to sort by last name, not first name. I don't understand why this is not the standard display anyway.
2 votesHi Everyone, thanks for reaching out and sharing this suggestion!
Good news—you can actually already sort your pay run by last name.
To do this, simply open the pay run you're working on and click directly on the Last Name header. This will instantly sort all the employees in the pay run in alphabetical order based on their last name (clicking it again will flip the sort order if needed).
If you need an extra hand you can raise a case with our Xero Support specialists. 😊
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Provide a superannuation report that shows when each individual payment was processed to the fund
Currently, the Superannuation Payments report only shows when a batch has been fully processed to all funds. After the implementation of Pay Day Super, we have observed an upswing in the number of SGC notices we are receiving from the ATO for our clients for older periods. Some of these notices imply that only parts of a batch were received late by the relevant fund, but the Superannuation Payments report does not give us the required information to prepare SGC statements, adding extra admin time in trying to determine which payments were processed late.
It would be helpful if the…
1 voteHi Benjamin, thank you so much for reaching out and taking the time to share your feedback with us!
We wanted to let you know that the Superannuation Payments report already includes a "Paid Date", which reflects the day the contributions were transferred to the fund.
If you'd like a hand finding this or need any further clarification on how the report works, please feel free to reach out to our Xero Support team—they’ll be more than happy to help guide you through it!
Thanks again for contributing to Xero Product Ideas!
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UK payroll: Support for prorated salary
I need to be able to prorate a salary across the year for someone who only works for part of the year. My example is a Preschool I run payroll for, where the employees work term time only (45.5 weeks a year) but their pay is prorated across the year to be 12 equal monthly payments.
1 voteHi Claire, just wanted to share that this feature is already available in Xero.
If you assign an employee an Annual Salary under their Employment Details, Xero will calculate the exact same amount every month across all 12 month of the year.
Feel free to reach out to Xero Support if you need any extra help setting this up!
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xero payroll confirmation of payslips sent already or not
Hi,
Actually there are 3 things I wanted to suggest.
in AU Xero, each time it asks for authenticator the cursor should rest in the field just to avoid an additional click, I know I am being lazy
Many laptops now allow biometric verification, which should be enough if same laptop is being used by same person all the time.
1 voteHi Kashif, thanks for sharing your feedback with us! Regarding payslip confirmation, Payroll History already shows when payslips have been emailed to your employees, so you can check there anytime to confirm sent status.
As for the Multi-Factor Authentication (MFA) feedback, we actually have existing product ideas for those features. We’d love for you to take a look and add your vote and support to them:
Thanks again for contributing to Xero Product Ideas!
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Payroll AU: Process PILON separately from final pay.
When we terminate an employee, we are required to pay in lieu of notice on the day the notice is given when we don't require the employee to work through the notice period and the other entitlements can be paid within 7 days. In xero, it does not allow this payment in lieu of notice to be paid before the final pay. It can only be selected when the final pay is selected. Can you please consider this and see what can be done? thank you.
1 voteHi Meiai! This is actually already possible in Xero Payroll. You can process more than one pay run for an employee.
A common way to handle this is to process an Unscheduled Pay Run for the PILON (ETP) first.
Afterwards, you can process the Scheduled Pay Run for the final pay. This allows you to keep the ETP separate.
If you'd like step-by-step guidance on setting this up, feel free to reach out to Xero Support, and the team will be happy to help!
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Display alert for any pending RTI or Pension file not submitted to HMRC or the pension provider
Feature Suggestion: It would be extremely helpful if Xero included a clear status indicator or tag for both RTI submissions and pension filings after a pay run has been processed but not submitted. Currently, there is no visible prompt or warning to show whether there is an outstanding submission pending to HMRC or the pension provider, making it easy for outstanding filings to be overlooked. A simple "Pending Submission" status, alert, or dashboard notification would improve compliance, reduce the risk of missed submissions, and provide greater confidence that all payroll obligations have been completed.
1 voteHi Shirley, thanks for reaching out! Just to clarify, this functionality is actually already built into Xero.
- RTI: When you post a pay run, the FPS data is automatically sent directly to HMRC as an RTI submission. If HMRC rejects or fails the submission, Xero sends an email notification detailing the issue, and the submission will be marked as not filed on your RTI filings page so you can resolve it.
- Pensions: If you use an automated connection with NEST or TPP, contributions are automatically submitted directly to the provider upon posting the pay run. Any issues or errors will appear under the Pension Filings tab, where the status will display as Unfiled.
You can review your filing statuses anytime under Payroll > RTI or Payroll > Pension Filings.
Hope this helps clear things up!
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Payroll UK: Option to Hide Regular Earnings Lines on Payslip When Employee Is on SSP
When an employee is on Statutory Sick Pay (SSP) for the full pay period, Xero currently displays both the regular earnings (zeroed out with a negative adjustment) and the SSP lines on the payslip. It would be helpful if there was an option to hide the regular earnings lines so that only SSP appears on the payslip. This would make the payslip clearer for employees and reduce confusion.
1 voteHi Christina, thanks for sharing this feedback!
Just to clarify how Xero handles this - earnings items with zero hours in a draft pay run do not display on the finalised payslips generated for employees.
In this scenario, while an employee is on Statutory Sick Pay (SSP) for the full pay period, you will see the regular earnings line on screen while the pay run is still in Draft. However, once you Post the pay run, only the SSP line will appear on the employee’s copy of the payslip.
Because this behavior is already supported on posted payslips, I'm going to mark this idea as Existing functionality. If you're seeing zero-hour lines appear on a posted PDF payslip for a specific pay run, please reach out to our Support team so we can take a closer look at your setup!
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UK payroll: non-pensionable earnings pay items.
Earnings items - common ones such as overtime, bonus, commission, should have the option to untick pensionable. We need the rates overtime are paid, but also whether it is pensionable or not as a choice. Currently work arounds (using other earnings) does not give the rates, which is needed for overtime, and manual calculations are needed which takes longer and has a higher chance of errors. Surely this cannot be hard to adjust in Xero Payroll.
1 voteHi Steph, thanks for taking the time to share your feedback with us!
I wanted to let you know it's actually already possible to set up a non-pensionable earnings pay item that allows you to enter hours and a rate.
As you correctly noted, you can create this item using the Other Earnings category. Once you’ve added this pay item to an employee's pay template or directly into a pay run, the system actually allows you to enter Hours and a Rate for it, rather than restricting you to a fixed amount.
Hope this helps clear things up!f you need an extra hand you can raise a case with our Xero Support specialists. 😊
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