Pension filing errors
Pension filings - Submission errors
When an employee's employment is terminated and subsequently corrected due to the employee no longer intending to leave - pension contributions are no longer included in the pension filings even though deductions are made on the payslips. This results in an underpayment to the pension provider.
There is a work around suggested by the support team whereby a new employee profile is required - making the employee a leaver and then a joiner.
Gemma Briant
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