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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. On the Gross to Net report, payments before August 2024 have a "posted date" set to the date the report was generated, which is incorrect. See attached example.
    To reduce confusion, either:
    - The Posted Date feature should be backdated so that payments before August 2024 show the correct "posted date"
    - Payments before August 2024 should not state a "posted date" at all.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. Create a customised payroll report to include multiple but not all pay items for a specific period. As an example - view all overtime payments for relevant period

    5 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for your patience, we're just touching base as it’s been a little while since you raised this idea. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  3. When there are no payruns for multiple pay runs in a row, please add a feature to allow to reset the pay cycle from a selected date. As it is, if a client doesn't have any pay runs, we need to either post/file the empty pay runs to keep on the pay calendar, or run all future pays as unscheduled pay runs, or set up a new pay calendar. Wouldn't it be great if there was a more simple way to keep on track with pay cycles?! Also, when selecting an unscheduled pay run, please reorder the pay dates so…

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea regarding unscheduled pay runs. I can see Belinda has let you know how to roll the pay calendar forward in the payroll settings when there have been no pay runs for a while. I hope that's helped.

    We've reviewed your idea about the date order of unscheduled pay runs. Other members can now vote on this idea and also comment to share additional detail about how your idea could improve their experience with Xero. Thanks for raising this with us!

  4. The new NZ WorkRide scheme works via a pre-tax deduction re salary sacrifice. Xero Support confirmed that right now there’s no functionality in Xero Payroll to process a pre-tax deduction. We have been advised that we need to manually adjust the tax in the draft pay run to reduce the PAYE withheld. Please enable your customers to comply with the NZ WorkRide scheme without the need for manual PAYE adjustments, by creating the ability to process pre-tax deductions.

    57 votes

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    27 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing your feedback on pre-tax deductions for salary sacrifice schemes like WorkRide. We appreciate you sharing how you’re currently managing these.

    Currently you can achieve the result of a pre-tax deduction in Xero payroll by using a Discretionary Payment category pay item and entering the deduction amount as a negative figure. Gross earnings are effectively reduced, eliminating the need for PAYE adjustments.

    We recognise that this workaround may not be a perfect fit for all schemes. While this feature is not yet on our immediate roadmap, we have updated its status to Accepted. This ensures it is flagged for formal consideration by our product team during future planning cycles. We'll keep you updated as things progress and value your continued input.

  5. Average Employee Numbers in the Year

    As part of preparing accounts, the average employee number is often required. If this could be generated within Xero that would save time collating the number of employees per month and working out an average for the year. It could subsequently be used as working out the amount of revenue attributable to each staff member.

    12 votes

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    2 comments  ·  Payroll  ·  Admin →
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    It’s been a bit since this idea was first raised, so we wanted to check in. To help you get the info you’re looking for, we’ve added Start and Termination dates to the Employee Contact Details report.

    We’ve officially moved this suggestion to Gaining Support. If you’d like to see more development here, please share the link with your team so they can add their votes. We’d also love to hear your thoughts in the comments on how this change impacts your experience.

  6. Suggestion to format payslips in Payroll so that the earnings quantity and earnings rate are limited to two decimal points for ease of readability for staff.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and highlighting an important improvement for our Payroll product.

    We've reviewed your suggestion to display figures on payslips in two decimal places. It’s now over to the wider Xero community to show their support! If this change would make a difference for your business or workflow, be sure to vote and share the idea with colleagues or others who could benefit.

    As this gains traction, we also welcome comments from other users. Feel free to add how this enhancement could help streamline your payroll reporting or improve clarity for employees.

  7. UK Payroll - ability to assign employment allowance to a tracking category to save doing a manual journal for this

    5 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and highlighting the changes that matter most to you!

    We've reviewed your suggestion, and it's now open for the community to review and support. Please share your idea with any colleagues who might benefit so they can add their vote!

    In addition to voting, other members can now comment to share more detail on how your idea could improve their experience with Xero.

  8. In Xero Payroll, it would greatly improve efficiency if the "Save & Next" button appeared at the top of the employee pay details screen, not just at the bottom.

    For businesses with detailed pay setups (multiple earnings lines, deductions, reimbursements, etc.), scrolling to the bottom of every employee’s pay screen just to click "Save & Next" is time consuming and disruptive to workflow.

    Adding this button to the top would:

    • Streamline navigation during pay runs

    • Reduce unnecessary scrolling

    • Improve accessibility for users reviewing multiple employee pays in one session

    This small UI change would make a big difference for payroll…

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi Liana, thanks for sharing your ideas for efficiency when processing pay runs, we love to hear your suggestions!

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. When approving timesheets it would be ideal to have separate lines underneath Ordinary Hours with Leave requested, on which days and hour amounts and to be able to approve there instead of having to go to a different screen.

    Can be hard to double check and remember correct days the leave was taken and also to ensure daily and weekly hours are met.

    *Simple layout idea attached

    35 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Thanks for supporting this idea on having leave days visible when submitting timesheets.

    We've split this idea up to gauge interest across NZ and AU. You can view and support the NZ idea here.

    Make sure you share the idea with your colleagues that this feature could benefit.

    All members can also comment to share additional detail about how this idea could improve their experience with Xero.

  10. CREATE A DEO REPORT TO CONVERT TO CSV FILE FOR DIRECT UPLOAD TO CHILD SUPPORT AGENCY

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hello Julie,

    Thank you for sharing your idea with us.

    Your idea has been reviewed by the community team and is now live for other members to support. Alongside voting, other users can now comment to share more details about how your idea would improve their experience with Xero.

  11. Please enable the ability to pay staff with a joint bank account in same pay run. We currently have to pay two couples with a joint bank account into separate accounts each run. Xero does not permit two payments into the same bank account in one pay run. I have confirmed with our bank that this is not an error on their end. Xero support have informed me that this is not a function that Xero currently offers.

    8 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. SSP EXTENSION; There needs to be a way of extending SSP
    Most people who are off sick are not aware of when they will return, it is often necessary to be able to extend SSP. It is not acceptable to have a process that requires reverting payroll. I am still trying to get almost £5000 back from HMRC because Xero reported the variance in April as an additional payroll & the YTD figures have not corrected the issue. Reverting payroll should be the very last resort & not used for something as standard as stat sick leave.

    7 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  13. The new Payroll Activity Detail Report is very hard to read when there is more than a couple of employees.

    I understand that the new report format has been designed to reflect the other updated reports in Xero. However, so that it is more user-friendly, can we have:

    1 - A blank line between each employee so that it is easier to see quickly where one employee's details cease and the next employee's details start.

    2 - Highlight the employee name by shading that line, again to make it easy to see where each employee starts on the report.

    Are…

    35 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Hi all, thanks for the feedback on the layout of this report. We can see this idea has been steadily gaining support.

    To help this idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  14. Can we please have an automatic email notification to the subscriber when a organisation adds or removes an employee - This would be required for the purposes of updating billing when the ability to add additional employees for $4 takes place in September 2025.

    1 vote

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea, Todd.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. It would be great if we could copy timesheet tracking each week. We have a client that has extensive tracking for timesheets - with some employees having time tracked to a number of different tracking codes. It would be a huge timesaver to be able to save the tracking for each employee so we do not need to enter it each payrun.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks Jo, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  16. In service industries like hospitality salaried employees will work a different set of shifts each week across 7 days. Currently I have to set up a working pattern and if they phone in sick on a Saturday for example if that day isnt set as their working day (i.e we set them up as Mon-Fri for ease) we have to record the sick day on the Monday to ensure it is deducted. But in these industries the working days are different each week and they dont work on a set pattern. Need the ability to set that the employee works…

    5 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. A service that has available NZ compliant employment agreement templates. Advice to ensure the correct template is used per role.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi David, thanks for submitting this idea.

    We can see how having access to NZ-compliant employment agreement templates, and advice on which one to use, would be a huge help for businesses. We're grateful for your engagement and letting us know the changes that matter to you.

    We've reviewed your idea and now it can gain support from other community members. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. We have multiple employees that have various deductions from their wages. This is causing the pay slip to spread accross two pages which is concerning as they may miss important information like messages at the bottom of a pay slip.
    There needs to be the either:
    1. The ability to change the payslip layout
    or
    2. Have two or three template options to choose from.

    Currently the whitespace at the top of the payslip could be utilised. The required business and employee information is great but could be in a better layout. Move the business information to the left, employee…

    3 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on customising employee payslips.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. The status of invites to XeroMe to be easily displayed

    When an employee is invited to XeroMe, it would be good to be able to see the status including:
    - sent to employee
    - employee revoewed
    - employee accepted
    - employee rejected
    - etc

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for sharing your idea! 😁

    We've reviewed it. Now, it needs community support! Please share it with colleagues so they can vote and comment on how this change would improve their Xero experience.

  20. Please amend pay rates to 2 decimal places

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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    We appreciate you taking the time to share your idea.

    Your idea has been reviewed and is now open for community support. Other members can now vote and also comment to share additional detail about how your idea could improve their experience with Xero.

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