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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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502 results found

  1. I'd like to change the default payment reference that appears when I'm paying my employees through payroll in Xero. Currently, it shows "weekly wages" but I'd like it to default to my company name "CS UK Logistics" since I run both weekly and monthly payroll.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing that you'd like to edit the default payment reference on the new wage payment feature.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. The choice of payroll reports is so limited on Xero. Can the suite of reports be expanded so that they can give us the information we need to do analysis on?

    82 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thank you for your engagement and sharing through product ideas, everyone. While we appreciate wanting more flexibility and detail in payroll reports, with payroll development quite separated for each region, and to help our product teams best understand the data that would be most useful for our customers we're going to close this idea and recommend starting ideas for the specific fields that would be helpful in reports and why you'd find this useful.

    Taking a closer look at ideas for what's been mentioned in this thread we have a couple of ideas users in this idea may want to vote on;

    Welcome to come back and share links for other idea you create that others in this idea may want to support. 🙏

  3. New Pay Employees Screen - I do not like the new layout as it is not as visual as the previous one. Difficult to quickly identify status of a payrun. Brighter colours? Different layout or sorting options?

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  4. Earnings items - common ones such as overtime, bonus, commission, should have the option to untick pensionable. We need the rates overtime are paid, but also whether it is pensionable or not as a choice. Currently work arounds (using other earnings) does not give the rates, which is needed for overtime, and manual calculations are needed which takes longer and has a higher chance of errors. Surely this cannot be hard to adjust in Xero Payroll.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. When running reports to review Staff costs & looking into account transactions, Payroll journals provide descriptions that don't give correct/clear context. For example, under Employers Pension Contributions, the description provided is "Benefits" rather than Employers Pension Contributions. Or under Employment Costs it just says Earnings rather than "Gross Earnings". A final example was when an employee took unpaid leave, however the only description provided was "Deductions". This does not reflect clear context. It would be helpful if Xero had the means to be able to customise these descriptions or maybe have the option to ask Payroll/Reports to mirror the descriptions…

    15 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Sophie ✨, thanks for your feedback on this idea. We're well aware how the generic descriptions in pay run journals can be confusing when they don't align with your specific payroll settings. We understand that you've been using workarounds like exporting reports to Excel and manually editing them to get the detail you need. While this can help in the short term, we recognize it is a time-consuming process that shouldn't be necessary.We've shared your valuable feedback with our product team. As with all new features, we have to balance this against other development priorities. We can't promise a specific timeline, but the more support an idea gets, the higher it climbs on our list. Please continue to vote and comment on this and similar ideas to show your support. We'll be sure to provide another update when we can✨

  6. The problem:
    Xero Payroll does not currently allow reporting by Tracking Categories (e.g. by location, cost centre, or department). While Tracking can be applied to invoices and expenses, payroll reports (Pay Runs, Pay History, Payroll Activity, etc.) cannot be grouped or filtered in the same way.
    For businesses with multiple locations under a single entity, this means payroll costs cannot be easily allocated to the correct branch. At present, the only workaround is to export payroll reports to Excel and manually tag employees, or rely on journal postings into the P&L.
    What’s already set up
    Employees can already be allocated…

    8 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hey Timothy! It's great to see ideas like this from the community, thank you for posting it. After reviewing your suggestion for filtering payroll reports by tracking category, we've now made it visible so it can gain support from other community members. Community members can now add their votes and comment on how your suggestion would help them. 🙂

  7. Please show Super+Earnings on the payroll screen so I dont have to do the calcualation manually every month for every employee when trying to work out their pay which includes super. it would be a 15 min job to add this to the screen and would be very very helpful. see screen shot

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. When you change an employees address on xero, it changes the address on all previous payslips to the new address it should be the address the employee was living at when the payslip was sent

    38 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. Filter Super Payables by Payroll Run Name

    Add a sort function to Super payable by Payroll Run Name
    This will allow easy reconciliation of the super payment approval amount to the payroll run concerned.
    We do multiple pay runs for different departments on 1 day so to be able to sort by pay run would be a great improvement & time saver.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about filtering super payments by individual pay runs rather than just by pay period.

    As you noted, when multiple pay run schedules share the same period, the current filter doesn't separate them. As a workaround, you can open the specific pay run and select Make Payment > Pay Super, as this will group the superannuation exclusively for that specific pay run.

    As this is a community support platform it's up to the community to get behind and support your idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Entering leave and timesheets need to tie in together. Currently if an employee enters start and finish times on their timesheet it creates four decimal places and when they enter leave for the same day it does not link to the timesheet and the employee enters their leave with two decimal places resulting in the days pay not being the full hours for the day. The reports for timesheets need to default to four decimal places if that is how it is going to be calculated.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. The character limit for the "Individual message for [employeefirstname]" input box on the payrun appears to be 300 characters. Please remove that limit so that I can list the titles of the jobs that the employee is being paid for at the rates shown in the Earning Rates section.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Currently, employees cannot add allowances to their timesheet if they are setup as fixed amounts (i.e - nightshift allowance where an employee works at night)

    An employee should have the capability of adding the allowances they are entitled to where appropriate. The approver would then review before approving.

    12 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea Keiran !

    We've reviewed your idea and it's now open for the community to support.

    Encouraging other users to vote and comment on your idea will help it gain traction.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  13. Could you look into allowing employee groups to allow the set up different employee group with distinct expense accounts for direct cost based employees versus administrative staff (for example). this provides a better way to categorize and track labor costs as either direct costs or expenses (variable versus fixed)

    8 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. I would like to be able to allocate a team tracking category to each employee on our payroll, this way when the payroll journal pulls through, each employees salary, Er NI, pension costs and any benefits will automatically be allocated to their team.

    I do quarterly reporting for our client and as it currently is, each quarter I will have to manual journal all the above accounts from an unassigned 'team', back into the same account but allocated to their correct team. I will have to work out the amounts to credit out looking at the detailed report and manually…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea to have group tracking apply to liabilities such as NI, PAYE and pension contributions.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  15. Ability to bulk amend pay template to cater for one offs payments to all employees - like a Christmas bonus

    5 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi Lauren


    Thanks for sharing your suggestion. I can definitely see how manual it is to add a Christmas bonus or one-off payment line for every single employee individually!


    I’ve moved this to Gaining Support. Currently, pay templates in UK Payroll need to be updated one by one, so a "bulk update" tool would be a huge time-saver for larger teams.


    I’ve updated the title to "UK Payroll - Bulk add or amend pay items on employee pay templates" to help others find it and add their votes.


    Quick Tip for now: If this is a truly "one-off" payment (and not something you want on their template for every month moving forward), the fastest way currently is to add the Bonus pay item directly to the Draft Pay Run. Once you add the column to the pay run, you can enter the amounts for each person in one…

  16. This was an with EOFY. Because of Pay Day Super, even if you haven't filed the Pay Run, if the Super is lodged through the Xero super clearing house, the Pay Run cannot be altered. Same applies to a future posted Pay Date with the pay frequency getting out of sync. What should have been in the previous is now in the new FY and can't be rolled back.

    1 vote

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    Thank you for sharing this feedback with us!

    Currently there is a pop-up reminder each time you post a pay run; however, it doesn't explicitly prompt you to check the pay period of the pay run you're posting.

    If you happen to post a pay run with an incorrect period or payment date, you can correct this by creating an unscheduled pay run to reverse the incorrectly posted earnings.

    That being said, we definitely see the value in having a warning trigger if a pay period or payment date is set in the future. To help us gauge demand for this feature, I’m moving this idea to Gaining Support so other community members can vote and share their thoughts as well.

    Thanks again for helping us improve!

  17. Hi,

    Do you have a feature where if employees have 25+ expenses it can still say the value rather than just saying approve 25+ expenses. This would mean manually adding them up to get the total? I know you can see a total on the homepage but not all employees show!

    Thank you!

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Paige, thanks for sharing this suggestion. We understand the request to show a total for expense claims awaiting approval. Having the combined amount visible at a glance could make it easier to review upcoming reimbursements and manage cash flow.

    We’ve updated this idea to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and share your use case.

  18. Link the holiday group, working pattern and leave entitlement so it automatically deducts the relevant number of hours taken off for a bank holiday. Our contracts stipulate 28 days including bank holidays pro rated. The holiday group deducts the bank holidays on the pay slips but doesn't reduce the annual entitlement so the leave allowance is always higher than it should be. If you don't use the holiday group so you can circumvent the allowance being incorrect you then have to manually add the bank holidays for each user to ensure the pay and holiday allowance is correct which is…

    9 votes

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    Thanks for sharing your idea and highlighting what matters most to you. Currently you don't need to process a leave request for public holidays.

    If an employee is assigned to a holiday group in their Employment information, Xero will automatically add a Bank Holiday/public holiday earnings line to the payslip and reduce their ordinary hours by this amount.

    If you want a contract that’s “28 days inclusive of bank holidays,” you can set this up by either:

    • Entering a reduced annual leave entitlement (for example, 20 days if 8 bank holidays are included).
    • Not assigning the employee to a holiday group and treating bank holidays as part of their regular annual leave.

    We’ve reviewed your idea and it’s now open for community support. Please share it with colleagues who’d benefit so they can vote, and others can comment with any additional details about how this would improve their experience with…

  19. This was originally raised in 2022. The request hasn't been acted on yet. The 2022 request is being closed due to lack of support.

    However, the lack of support is likely to be an indication that current Xero Partners aren't using XPM for recording time, and/or aren't using Xero Payroll. XPM improvements over the past 18 months show that they are investing in that product. Xero Payroll has also been significantly improved in the last 18 month. If Xero wants it's Partners to go full Xero and by extension encourage our clients to go full Xero, then they have to…

    3 votes

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    Thanks for your suggestion about syncing XPM timesheets with Payroll, Rebecca. We see how this could add value and reduce manual work.


    Atm, this isn’t on our roadmap, however we'll continue to keep a watch on the support this idea receives.


    We appreciate your feedback and involvement in the Xero community. If the status of this idea changes, we’ll update you here.

  20. It would be useful for child support deductions to be able when we get the letter saying "this much from this date to that date and this much from that date going forward" to be able to put both those things in at the same time rather than relying on all-too-fallible humans to remember to go in and change the amounts on a particular date.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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