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386 results found

  1. Please support multiple currencies in the Smart Document Capture feature. This feature looks very promising but I have a lot of bills in USD and there is no way to use this at present without going to the bank account, grabbing the amount paid in GBP and then manually correcting the amount paid.

    12 votes

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    1 comment  ·  Documents  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you Nicola.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. For internal controls it would be good if creating new customer and supplier contact can go through a draft and for approval stage. This allows an approver to 4 eyes check the information captured before the contact is created. (Ensure all required fields get captured)

    4 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Llewellyn, thanks for bringing this suggestion to the community.

    We understand why having an approval step before new contacts are created could be useful, especially for businesses and practices managing larger teams where keeping contact records accurate and consistent is important.

    This idea is suggesting a workflow where new contacts can be reviewed and approved before being added, helping teams maintain better control over their contact data.

    For now, you can manage who can create and edit contacts by adjusting user roles and permissions. We’ll continue to track feedback and interest from the community around this idea.


  3. Include contact details (eg address, contact no, etc) when generating other reports like inventory, sales and etc.

    1 vote

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    1 comment  ·  Contact  ·  Admin →
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    Hi Shantina, can you share a little more on what you'd be wanting to do or the use the report would have to you? This will help in sharing back with out product teams and for others in the community to consider if this is something they'd like to support too.

  4. Most of our receipt uploads are treated as spend money, using our main bank account.
    Every time I review a receipt I have to select the document / transaction type and the bank account used.
    Having a default with the option to change it would be good, or simply remember the last used values.

    3 votes

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    1 comment  ·  Documents  ·  Admin →
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    Hi Roger, appreciate you sharing your workflows here.

    We understand you’re looking for Smart Document Capture to remember your usual settings, like contacts, accounts, and tax details, when reviewing similar documents in Xero.

    Having these defaults available during review could help make recurring document processing quicker and reduce manual updates.

    We’ll continue to follow the discussion and capture feedback from the community as this idea progresses.


  5. Provide a way for an uploaded document to be assigned to tracking categories.
    Due to screen space I suggest an icon which opens a pop up selector.

    Currently to assign a category to tracked items means re-opening and re-editing the transaction.

    27 votes

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    3 comments  ·  Documents  ·  Admin →
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    Hi everyone, appreciate all the engagement here by far.

    We understand you’re looking for a way to apply tracking categories directly while reviewing documents uploaded into Xero, so transactions can be coded completely.

    Having tracking options available earlier in the workflow could help reduce extra steps when managing expenses across different teams, projects, or locations.

    We’ll continue to monitor the conversation and gather feedback from the community as this idea gains support.


  6. Abilty to log into APP with different email address (not the alias option) for people who work at different organisations they are very protective of what email address they will send paperwork to and have control of with privacy and control. Therefore the app needs to allow multiple logins with different emails address rather than the alias option as this will not be accepted by alot of businesses.

    3 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    Thanks for sharing your idea, I can see how being able to easily switch between user accounts could be a game changer.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. In the transaction lists in a client, having the ability to add "account" column to see what expense account a Spend Money is associated with, or the income account a Receive Money is recorded to.
    eg. image attached

    2 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Kyle, thanks for sharing this suggestion.

    We understand you’re looking for an option to show Account Codes directly within the contact activity view, so you can review transaction details without needing to open each individual entry.

    Having more visibility into transaction coding could make it easier to review contact activities and complete regular account checks.

    We’ll continue to track feedback and interest from the community for this idea.


  8. I have many clients so it is time consuming to go to each client organisation and into Files just to check whether there are new uploads. It would be great to have a dashboard in Xero HQ that showed how many items were in a clients Xero Files inbox. Or at least get notified when a client has uploaded to the Files inbox.

    4 votes

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    1 comment  ·  Documents  ·  Admin →
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    Hi everyone, thanks for taking the time to share this.

    We understand you’re looking for a central way to see when clients upload new documents, such as a notification or status indicator within the partner dashboard.

    Having a clearer view of new uploads could make it easier for practices to manage client tasks and follow up on outstanding items.

    We’ll continue to track feedback and interest from the community for this idea.


  9. Ability to run credit checks from the contacts page when enrolling new buyers.

    2 votes

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    0 comments  ·  Contact  ·  Admin →
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    Hi Alton, thanks for your idea. We understand you’re looking for a credit risk assessment tool within customer records, so you can review credit information without needing to use separate systems.

    Having credit insights available alongside customer details could help make onboarding decisions and credit management more efficient.

    We'll continue to gather interest and feedback from the community for future reference.


  10. While Xero currently allows documents like Certificates of Insurance to be uploaded to a contact, it would be much more effective to have a structured compliance tracking feature similar to how W-9 information is managed. This would allow users to input and track key insurance details—such as policy type (e.g., General Liability, Workers’ Compensation), coverage limits, and expiration dates—directly within the vendor or contractor profile. With this data captured in a structured format, Xero could provide automated reminders for upcoming expirations and visual alerts for missing or non-compliant coverage, helping businesses better manage risk and ensure vendors remain compliant before…

    2 votes

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    1 comment  ·  Documents  ·  Admin →
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    Hi Logan, thanks for submitting this idea. We've opened this idea up to the community to share their thoughts and add their votes onto it. In the meantime, feel free to share this with your friends and colleagues who might find this feature useful as well. Cheers.

  11. I like the new feature where you can record Spend Money transactions direct from the Files page, but the whole feature becomes useless if you can't adjust the VAT amount to match that on the voucher/receipt. Switching to 'VAT Exclusive' doesn't give you the ability to amend the VAT value, so if it's out by a penny you have to cancel the operation and record it in the old Spend Money way. Seems a bit silly really.

    So, allow users to adjust the VAT amount when recording Spend Money transactions direct from the Files screen.

    Thanks

    14 votes

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    3 comments  ·  Documents  ·  Admin →
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    ✨ Thanks so much for taking the time to share this idea — we can definitely see why this would make a real difference.

    Being able to create a Spend Money transaction directly from the Files page is a helpful improvement, but if there’s no way to adjust the VAT amount to match the receipt exactly, it does create a gap in the workflow. Even a small difference of a penny means the transaction can’t be completed there and the user has to abandon the process and enter it another way, which reduces the value of the feature.

    We agree this would make the experience more practical and complete, so we’re moving your idea to Gaining Support. That helps us better track interest in this improvement and show the team the impact it’s having for customers using this workflow.

  12. Need to identify clients where the Phone/Mobile field has been populated. Currently reporting and exporting options do not separate the populated Client Phone field into Phone/Mobile etc. There is a compatibility issue with ATO SmartDocs not picking up the mobile phone number if it is in the Client's Phone/Mobile field. We need to move these to Phone/Phone field to fix the issue, but currently there is no way XPM can provide a list or report showing clients where their Phone/Mobile field has been populated.

    5 votes

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    2 comments  ·  Contact  ·  Admin →
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    Hi Petra, appreciate your suggestion here. We understand that having key client details available while reviewing tax reports can help keep your workflow moving.

    The suggestion here is to add client phone and mobile number fields as separate columns in tax reports, so you can quickly access contact details without switching between screens.

    For now, you can use the Contacts list alongside your report or export your data if you need to combine client details. While this doesn’t provide the same in-report view, it can help streamline your process.

    We’ve updated this idea to Gaining Support so we can continue tracking interest and gather feedback from accountants and tax agents on how this could improve reporting workflows.

  13. Moving or reducing size of the add address screen so you don't have to scroll down to select add. For ease of use, at 100% zoom it should all be visibleor action button to the top

    1 vote

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    1 comment  ·  Contact  ·  Admin →
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    Hi Trudy, just to check would this be when adding or editing a contact? From the left side menu you can click a section to quickly drop down and enter the details you like. Does this resolve what you're after here?

  14. In Canada we need to file T4A slips for contractors. We can create a group of suppliers/contacts who would need a T4A, and we can create saved custom reports for the transaction lists, and we can add all their details to the contact, but we can't combine all this info into one report. It would be great if we could have a report that let us see both the amounts paid to a contractor AND their contact details in one report that we can then use to prepare the slips. Even better would be an actual workflow that we could…

    4 votes

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    1 comment  ·  Contact  ·  Admin →
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    Thanks so much for outlining your T4A workflow and how you’re currently pulling this together in Xero – that context is really helpful.

    We’ve moved this idea to Gaining support ✨ so other customers can vote and add their own use cases. We’ll keep an eye on the votes and comments here to help us understand how important this is and how it might fit into our future plans.

    While we can’t promise if or when this will be delivered, your feedback is now part of our product planning process. Thanks again for taking the time to share it and help us improve Xero for Canadian contractors’ reporting.

  15. Instead of manually adding/removing email addresses when sending invoices via Xero, being able to select a contact group to send them to.

    For example, for one of my clients, when I send an invoice from Xero I need to CC 5 different internal people and would rather be able to select a group instead of entering them individually.

    Being able to select a group would be less time consuming for us, and look less clunky for their customer.

    2 votes

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    2 comments  ·  Contact  ·  Admin →
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    Hi Suzanna, thanks for sharing this idea. We understand that having a quicker way to send invoices and statements to groups of contacts could help make billing workflows more efficient.

    The suggestion is to allow users to select contact groups directly when sending invoices or statements, instead of manually adding individual recipients each time.

    For now, adding additional recipients to contact records can help ensure the right people receive communications. We’ll continue tracking this idea here so the community can share feedback and examples to help shape future improvements.


  16. There is a new feature in files called Review, is there a way to remove it as it is something our company will never use and it gets in the way.

    5 votes

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    1 comment  ·  Documents  ·  Admin →
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    Hi Julie, thanks for sharing this idea. We understand that having more control over how documents move through Files would help make document management workflows smoother.

    The suggestion is to add an option to bypass or disable the Smart Document Capture review process, so documents can be stored directly without needing manual review.

    We’ve moved this to Gaining Support so we can continue to track interest.


  17. Supplier/Purchase defaults should allow a default description.

    I have to copy and paste the same item into multiple bills and line items. Xero automatically grabs the dates, contact, and reference, allows defaults on tax but for some reason ignores the description field.

    Please add this small feature that would save hours of manual inputs.

    9 votes

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    2 comments  ·  Contact  ·  Admin →
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    Appreciate you sharing with us here, Rory. It'll be good to get a sense from your idea others in our community would also find setting a default description useful.

    This isn't something we have any plans of at present but will keep a track on the interest this builds here.

    In terms of existing functionality - if not already you may find creating untracked Inventory items helpful where you could add a default description for the item that you can select when creating invoices/bills for your contacts. You can set a separate description for Sales versus Purchases.

  18. If the ABN was displayed on the Contacts list screen, or when a contact is selected, it would be easier to check you were in the correct Supplier (or Customer) before inputting a new bill/invoice which may avoid errors.

    3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. Allow email attachments (such as PDF's) to be dragged from an email, and dropped into Files. This feature does not work with New Outlook, only Classic Outlook. As Classic Outlook will be made redundant by Microsoft one day, it's imperative Xero restore this functionality we have always had with New Outlook. This isn't an idea. This is a request to maintain the same level of functionality we have always had

    29 votes

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    3 comments  ·  Documents  ·  Admin →
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    Thanks for sharing this feedback in Product Ideas, Tamara. Drag & drop options into Xero Files is something our product team are looking into, however we can't make any commitment to development at this stage. I will keep you updated of any progress around this here.

    In the meantime taking on board your feedback here they are keen to get further insight of the old to new outlook experience if there are any further details you'd like to share on your experience using Outlook with Xero, here?

    While the drag & drop you're after isn't available atm, you should be able to use the Files unique email to still send your attachments from Outlook to your Xero Files inbox.

  20. The new layout does not support our workflow. On the contrary, it slows us down and makes the system less transparent. For practices like ours, managing hundreds of clients, clarity and efficiency are essential. The previous dashboard enabled us to see key information at a glance. The new version creates unnecessary friction.

    It is crucial that you retain the option to use the previous dashboard version and allow each Xero user to decide which layout best supports their work. There are hundreds of similar requests in community forums asking for this flexibility. In light of this, the current developer stance…

    3 votes

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    0 comments  ·  Documents  ·  Admin →
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    Appreciate you sharing feedback, Erzsebet. However we do ask that each post be contained to a single idea in a feature to help;

    • other members know what they're voting for
    • product teams get a sense of the interest for a particular change
    • us provide updates on any progress for a change

    Being upfront, the new homepage will replace the Dashboard experience over the coming weeks, and we cannot maintain both experiences long term.

    To help with some of the notes you've raised on your needs;

    • You can view draft invoices/bills from the Invoices owed to you/Bills to pay widgets - This now sits beneath the graph
    • # of items to reconcile should be visible from each Bank account widget, as well as within the Tasks widget
    • Net profit or loss widget will provide a quick gauge of the clients FY

    I'll update the title of your idea here for the…

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