Increase number of supporting files that can be attached to a loan account
Could Xero please consider increasing the number of supporting files that can be attached to a loan account? Currently a maximum of 50 supporting documents can be attached. However, we are now exceeding the 50 document limit, with initial loan setup docs, monthly statements, plus bank letters regarding interest rate changes. It is important to have a full set of supporting documents attached to the loan account, so they are available for the accountant to review if required.
We are looking at the Chart of Accounts, finding the loan account, clicking on the balance on the right (to open the account.) Here there is an icon (top right) where we attach documents relating to the loan account. The limit is currently 50 documents. It does allow us to add more files, but when the screen is refreshed the extra files disappear and the number of files attached drops back to 50.
Amanda Dobson
shared this idea
Sorry to hear the troubles you're running into here, Amanda, you should be able to attach more than 50 files, so this may be an issue or it may be where and how you are attaching the files. It's best looked into with a closer lens. Please raise a case with our Xero Support team on Xero Central and our specialists can investigate with you 1-1. Thanks!
