Banking & chart of accounts

8 results found

1. Revert the Manual Journal Screen to the Old Look (Please!)

   The new manual journal screen after the update... this is terrible. Please revert back the ability to see the post date. Currently, you can only see the journal title. Additionally, the journal does not need to fill the whole page. Stop trying to be like QBO, you are better. The old look was precise and easy to navigate. This new look is clunky and difficult to navigate.

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   0 comments  ·  Reconciliation  ·  delete…  ·  Admin →
   Feedback  ·  AdminAnis Anuar (Admin, Xero) responded

   Thanks Nick for sharing your feedback on the uplifted Manual Journals experience.

   We understand that changes to a familiar workflow can be frustrating, especially when you're using Manual Journals regularly and have established ways of working.

   As this idea is requesting a return to the previous version of the feature, it doesn't fit our Product Ideas guidelines. We've updated the status to Feedback.

   If there are specific aspects of the new experience that could be improved, such as the layout, navigation, keyboard shortcuts, or data entry flow, we'd encourage you to start a new idea focused on those changes. That gives the community an opportunity to vote on specific improvements and helps our product team better understand where we can continue refining the experience

2. Make ANZ Bank Feeds 7 days not Tuesday to Saturday

   Improve ANZ bank feed to be everyday rather than Tuesday to Saturday. NZ businesses work 7 days and make and receive payments on those days, waiting to Tuesday to get them means the otherwise up to date data is incomplete. The other major NZ banks provide 7 day updates so it is obviously an ANZ thing that they are scheduling them for the weekends or Public Holidays.

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   0 comments  ·  Bank feeds  ·  delete…  ·  Admin →
   Feedback  ·  AdminAnis Anuar (Admin, Xero) responded

   Appreciate you sharing this feedback, Dean. We understand how having ANZ bank feeds update across weekends could make it easier to keep transaction records current for businesses that operates daily.

   As ANZ controls when transaction data is made available for the feed, there’s limited action we can take within Xero to change the schedule. We’ve updated the status to Feedback for now as we cannot commit to idea of this nature. However, we've noted down your feedback for our team's review.

3. API - Allow secure, auditable bank reconciliation and matching

   Xero currently requires bank reconciliation to be completed in the web interface. The Accounting API does not expose unreconciled bank statement lines or provide actions to match and reconcile them.

   Please add a secure, auditable API that lets authorised integrations and AI agents:

   • retrieve unreconciled bank statement lines and candidate matches
   • match lines to invoices, bills, payments, bank transactions and transfers
   • create permitted adjustments or splits
   • prepare a reconciliation for human review, or complete it when explicitly authorised
   • undo or correct a reconciliation using controlled permissions

   Safety controls should include dedicated OAuth scopes and roles, organisation-level opt-in, draft-only and approval-required modes, confidence thresholds, idempotency keys, dry-run/validation responses, and a complete audit trail showing the user, app or agent responsible for every action.

   This would let accountants and bookkeepers use agents and custom workflows to prepare high-volume reconciliations while keeping humans in control. Today an agent can analyse accounting records through APIs, but it must switch to the webpage to finish every match. That prevents reliable end-to-end automation and creates unnecessary manual work.

   A narrower existing request covers reconciling both sides of bank transfers. This request is for a general reconciliation API across bank statement lines and their possible matches.

   Xero currently requires bank reconciliation to be completed in the web interface. The Accounting API does not expose unreconciled bank statement lines or provide actions to match and reconcile them.

   Please add a secure, auditable API that lets authorised integrations and AI agents:

   • retrieve unreconciled bank statement lines and candidate matches
   • match lines to invoices, bills, payments, bank transactions and transfers
   • create permitted adjustments or splits
   • prepare a reconciliation for human review, or complete it when explicitly authorised
   • undo or correct a reconciliation using controlled permissions

   Safety controls should include dedicated OAuth scopes and roles,… more

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   0 comments  ·  Reconciliation  ·  delete…  ·  Admin →
   Feedback  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi Cesar, while we appreciate your feedback we have a Developer ideas forum where ideas surrounding the API are best [aced and can be considered and updated by the appropriate teams.

   Having done a quick search of the idea in that forum it does appear we have an existing post surrounding your idea here and I want to be open that this isn't something our teams have plans of implementing - you can read more around this here.

4. Use Claude to Reconcile Accounts

   We are using Forte through Ucollect with a temporary clearing account. We have a lot of transactions every day, so I created a script using Claude that I upload a CSV file from Forte into Claude, and it will tell me which transactions to check off and mark as reconciled. I then take a screenshot and send it back to Claude to confirm they match.

   It would be great if Claude could have access through the API to automatically mark the transactions as reconciled. This is one of the biggest pain points in using Xero.

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   0 comments  ·  delete…  ·  Admin →
   Feedback  ·  AdminAnis Anuar (Admin, Xero) responded

   Hi Marc, appreciate you sharing this suggestion here. As this idea is related to a third party system (Claude), this will be best raised in our Xero Developers Idea page instead.

5. Improving Auto-Reconciliation Functionality

   Just a few ideas our team has come up with from testing out the system on our accounts:

   • Incrementing the Reference Number - Each of our transactions uses a unique reference number and has a different pre-fix on each account we use Xero for, it should be possible for Xero to detect this and increment it by one for each transaction that the auto-reconciliation handles.

   • Interaction between the auto-reconciliation and other apps, i.e. Dext - We use Dext to provide information and upload photos of receipts and invoices for transactions; there should be a way to enable the auto-reconciliation to work with this so we don't need to later go in and update the transaction with a picture or scan each time

   • Detecting when not to auto-reconcile - For some transactions, like freelancers, we might be assigning them to different projects from one month to the next so the auto-reconciliation should check back on the last three times we paid a specific payee and then if it's inconsistent it shouldn't attempt to guess at an auto-reconciliation

   Just a few ideas our team has come up with from testing out the system on our accounts:

   • Incrementing the Reference Number - Each of our transactions uses a unique reference number and has a different pre-fix on each account we use Xero for, it should be possible for Xero to detect this and increment it by one for each transaction that the auto-reconciliation handles.

   • Interaction between the auto-reconciliation and other apps, i.e. Dext - We use Dext to provide information and upload photos of receipts and invoices for transactions; there should be a way to enable the auto-reconciliation to… more

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   0 comments  ·  Reconciliation  ·  delete…  ·  Admin →
   Feedback  ·  AdminAnis Anuar (Admin, Xero) responded

   Thanks for sharing these suggestions around Auto-Reconciliation.

   There are several different improvements covered here, including automatic reference numbering, attaching receipts from Dext, and applying project logic based on transaction history. Each of these could be considered separately, so we’ve updated the status to Feedback.

   To help the community vote on each request individually and give our product teams clearer feedback, please create a separate idea for each improvement. For ideas related to third party apps such as Dext, this will need to be raised via Xero Developers Idea page instead.

6. Automatically recognise realised FX gain/loss when transferring the full balance of a foreign currency bank account

   Problem
   When a user uses Xero's Transfer Money function to transfer the entire balance of a foreign currency bank account, the foreign currency balance correctly becomes zero.
   However, due to exchange rate differences between the original transaction date and the transfer date, Xero may leave a residual balance in the base currency (for example, SGD) within the account transaction history.
   This remaining balance represents a realised foreign exchange gain or loss arising from the disposal of the foreign currency funds. Therefore, Xero should automatically recognise this FX difference and clear the bank account balance.
   The expected accounting outcome should be:
   • Foreign currency balance: 0.00
   • Base currency balance: 0.00
   • Realised foreign exchange gain/loss correctly recognised in the appropriate FX gain/loss account

   ---

   Current system limitation
   Currently, when a user transfers the full balance of a foreign currency bank account using Transfer Money, Xero does not automatically recognise the realised foreign exchange gain or loss generated from the transaction.
   As a result:
   • The foreign currency balance is already zero.
   • The bank funds have already been fully transferred.
   • However, a residual base currency balance may remain in the account transaction history.
   This prevents users from completing the accounting process through the normal Transfer Money workflow.

   ---

   Issue with the suggested Spend Money / Receive Money solution
   Xero Support previously suggested creating additional Spend Money / Receive Money transactions and adjusting the FX amount to clear the remaining balance.
   However, this suggestion is not applicable for Singapore Xero organisations for the following reasons:
   1. The Singapore version of Xero does not provide a function to independently override the base currency amount in a Spend Money / Receive Money transaction.
   2. Creating an additional foreign currency transaction would change the foreign currency bank account balance and would not naturally maintain the foreign currency balance at zero.
   3. These transactions do not represent actual banking activity. They would only be created to force the system balance to clear.
   4. This approach would result in:
   o Artificial transactions appearing in the bank account history.
   o Additional accounting adjustments.
   o Reduced transparency and auditability.
   o More complicated bank reconciliation processes.
   Therefore, Spend Money / Receive Money is not a standard or appropriate solution for Singapore Xero users facing this scenario.

   ---

   Suggested product improvement
   Enhance Xero's multicurrency functionality so that when a user transfers the full balance of a foreign currency bank account:
   1. Xero automatically calculates the realised foreign exchange gain or loss.
   2. Xero automatically posts the FX difference to the correct realised currency gain/loss account.
   3. Xero automatically clears:
   o The foreign currency balance; and
   o The corresponding base currency balance.
   4. The accounting record remains accurate by keeping only the actual Transfer Money transaction, without requiring artificial adjustment entries.

   ---

   Example scenario
   A USD bank account receives USD 16,800,000, recorded at SGD 21,759,346.81 based on the exchange rate on the receipt date.
   The full USD 16,800,000 is later transferred to an SGD bank account using Transfer Money, recorded at SGD 21,742,560.00 based on the exchange rate on the transfer date.
   Result:
   • USD bank account balance: USD 0.00 (correct)
   • Remaining SGD difference: SGD 16,786.81
   The SGD 16,786.81 difference represents a realised foreign exchange gain/loss and should be automatically recognised by Xero as part of the Transfer Money process.
   Currently, users are required to find manual workarounds, but these workarounds are either unavailable in Singapore Xero organisations or do not represent proper accounting treatment.

   ---

   Benefits
   • Provides an accounting workflow that reflects real-world foreign currency transactions.
   • Avoids creating artificial bank transactions.
   • Improves audit trail transparency.
   • Reduces manual adjustments and user errors.
   • Provides a more consistent multicurrency experience across Xero regions.

   ---

   Requested enhancement
   Please consider adding functionality so that when a user transfers the full balance of a foreign currency bank account using Transfer Money, Xero automatically recognises the realised foreign exchange gain/loss and clears both the foreign currency and base currency balances.
   In addition, Xero Support guidance should be updated to avoid recommending Spend Money / Receive Money adjustments in regions where the required functionality is not available.

   Problem
   When a user uses Xero's Transfer Money function to transfer the entire balance of a foreign currency bank account, the foreign currency balance correctly becomes zero.
   However, due to exchange rate differences between the original transaction date and the transfer date, Xero may leave a residual balance in the base currency (for example, SGD) within the account transaction history.
   This remaining balance represents a realised foreign exchange gain or loss arising from the disposal of the foreign currency funds. Therefore, Xero should automatically recognise this FX difference and clear the bank account balance.
   The expected accounting outcome should be:… more

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   0 comments  ·  Reconciliation  ·  delete…  ·  Admin →
   Feedback  ·  AdminDavina Roper (Admin, Xero) responded

   Thank you for raising this as a Product Idea. We reviewed the scenario and confirmed that Xero can record this using the existing foreign-currency transfer workflow.

   When money is transferred between bank accounts in different currencies, Xero calculates the transfer exchange rate from the amounts entered on each side of the transfer. It does not use the exchange rate saved in the organisation’s currency settings for this calculation.

   This workaround allows you to record the transfer using the exchange rate that applied when the USD deposit was originally recorded, and then account separately for the difference caused by the exchange rate used when the funds were transferred to the SGD account.

   In this example:

   • USD 16,800,000 is received into the USD bank account on 1 July 2026.
   • The funds are then transferred from the USD bank account to an SGD bank account.
   • The exchange rate used when the funds are transferred to the SGD account differs from the rate used when the USD deposit was originally recorded, resulting in a different SGD amount.

   Work around:

   1. Confirm the relevant amounts:

   • The exact USD amount leaving the USD bank account.
   • The SGD amount calculated using the exchange rate applied when the USD deposit was originally recorded.
   • The actual SGD amount received in the SGD bank account when the transfer was completed.
   • The difference between the SGD amount entered in the transfer and the actual SGD amount received.

   1. In Xero, select the plus (+) icon and choose Transfer money.
   2. Select the USD bank account as the From account and the SGD bank account as the To account.
   3. Enter the actual transfer date.
   4. Enter the exact USD amount leaving the USD account and the SGD amount calculated using the exchange rate applied when the USD deposit was originally recorded. Xero will calculate the transfer exchange rate from these two amounts.
   5. Save the transfer.
   6. Reconcile the USD bank statement line against the USD side of the transfer. Because the transfer uses the exact USD amount, it should match the statement line.
   7. In the SGD bank account, create a Spend money transaction for the difference between the SGD amount recorded in the transfer and the actual SGD amount received:

   • Enter the SGD difference as the transaction amount.
   • Assign the transaction to the Realised Gains and Losses account.
   • Use the transfer date, or the date the difference is recognised in the bank account.
   • Add a reference explaining that the transaction records the exchange-rate difference between the original USD deposit and the later transfer.

   1. Reconcile the SGD bank statement line by selecting both the SGD transfer receipt and the exchange-rate-difference transaction. The transfer receipt less the adjustment should equal the actual SGD amount received in the SGD bank account.
   2. Run the Account Transactions report for the SGD bank account to confirm that the transfer and fee together match the bank statement and that there is no remaining difference.

   The SGD amount entered in the transfer should be the amount calculated using the exchange rate applied when the USD deposit was originally recorded. The separate spend-money transaction then records the difference caused by the later transfer rate. Do not enter the actual SGD deposit in the transfer and also record the difference separately, as this would duplicate the adjustment.

   If the entire USD balance is transferred out, the USD account will have no remaining balance from this transaction to revalue after the transfer date. The exchange-rate movement up to the transfer date remains a genuine foreign-exchange difference and is represented through the transfer rate and the separately recorded Realised Gains and Losses transaction.

   Thank you for raising this as a Product Idea. We reviewed the scenario and confirmed that Xero can record this using the existing foreign-currency transfer workflow.

   When money is transferred between bank accounts in different currencies, Xero calculates the transfer exchange rate from the amounts entered on each side of the transfer. It does not use the exchange rate saved in the organisation’s currency settings for this calculation.

   This workaround allows you to record the transfer using the exchange rate that applied when the USD deposit was originally recorded, and then account separately for the difference caused by the exchange rate used when the funds were transferred to the SGD account.

   In this example:

   • USD 16,800,000 is received into the USD bank account on 1 July 2026.
   • The funds are then transferred from the USD bank account to an SGD bank account.
   • The exchange rate used when the funds are… more

7. Good afternoon. I've got a client who's staging for making tax digital. They're a client who is a cash-based business, so therefore doesn't

   Good afternoon. I've got a client who's staging for making tax digital. They're a client who is a cash-based business, so therefore doesn't reconcile a bank account, and they're just using the Xero mobile app to record receive money and spend money transactions for their cash. We've come up against a roadblock because it looks like the Xero mobile app doesn't allow you to do receive money transactions, only spend money transactions to the cash account. Is this correct or is there a workaround?

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   0 comments  ·  Bank accounts  ·  delete…  ·  Admin →
   Feedback  ·  AdminDavina Roper (Admin, Xero) responded

   Hey Joshua, thanks for reaching out and sharing this feedback.

   If your client doesn’t receive money into a bank account, they can create a separate cash account in Xero—for example, “Cash Account”—without connecting a bank feed. They can then use this account to record Receive Money and Spend Money transactions through the Accounting app.

   For further guidance on setting this up, we recommend raising a case with Xero Support. The Support team will be best placed to help with the specific setup and answer any questions.

8. Pricing Plans - Add Cash Coding to Starter plan

   Adding cash coding into Xero Starter Plan

   Purpose: It will help the accountant's work easier in reconciling their client’s account.

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   98 comments  ·  Reconciliation  ·  delete…  ·  Admin →
   Feedback  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, we've made a few changes to our plans since this idea was created and to update here - cash coding is now supported on all Business Plans in most regions.

   We recognise some small businesses may still deal with many transactions in a month and this tool allows you to bulk reconcile your bank account, saving you time to work on the important things. 🙂

   We really value your input and support through this idea over the years, and apologise we've not provided an update here sooner.

   Moving forward, while your feedback here's all been shared back with our teams, internally we will no longer be accepting ideas for pricing plan or plan structures as we cannot make commitments to ideas of this nature. Thanks for all your engagement.